Ihelp language

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Chris,
Let us investigate this problem.
Best Regards,
Alex.

Alex,
Please investigate – see below.
Thanks! Roma.

Please let me know if you have any additional questions. Thanks.

Vic,

We do have the ability to deactivate user's account and create a new account.
However, please be advised that is there are any shipments created by the previous e-mail address,
that are still not approved, you will not receive the dispatch confirmation e-mails.

If you want to keep previous accounts for a while, kindly advise us the date of deactivating of each account.

Thanks.
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