EA CT & TMS Business Process March 2012
From UG
Contents |
[edit] Intro
This is an updated explanation to the NATP Business Process. This is to be used by the support team for testing purposes and to discover their current workflow to ensure most use cases are considered.
There are 2 related workflow already recorded in Wiki, for the last updated workflow you can see Business_Process_for_Arden_Trucking_Domestic_October_2010 and for the TMS you can see EA_CT_&_TMS_Business_Process.
[edit] Summary
Some changes were made inside of JFS with the Arden Domestic team, as well their routing process has slightly changed. They are now a team of 3 operators (Stacy, Erin & Shannon) and are still routing shipments with the 11 carriers according their trucking move type (LTL or FTL).
[edit] Carriers & their Setup
There are 5 FTL carriers - Lawrence Transportation, Landstar, Daybreak, Dick Harris & Evergreen and 4 LTL Carriers - Jewels Transportation, Express Air, Fed-Ex, YRC & UPS and 2 small package carriers - Fedex Small Package & UPS - who they are currently not routing with.
All FTL carriers are fully setup with EDI messaging between Descartes and their own trucking system. As well LTL carriers Jewels Transportation and YRC are fully setup with EDI messaging, where Express Air is not and are using Descartes own Highway Carrier Portal to update all of their trucking loads with pickup and delivery information. The only carrier that is not setup with EDI messaging is Fed-Ex and Elizabeth Arden has already discussed with Fed-Ex, as well explained to JFS that Fed-Ex will not comply as there are some standard fees involved in setting up with Descartes.
[edit] Stacy
Stacy still handles all FTL shipments from anywhere in the US going to anywhere in the US for the most part.
Elizabeth Arden has given JFS the authorization to automatically approve any shipment to move that is 33 pallets or more and/or 33000 lbs or more. But if the shipment is less than this, she has to ask Arden for their approval to move it as a full truck load.
Every Monday – I have to run a report in CyberTrax so that we can charge administration fees for the use of the portal. We charge Arden for having the shippers enter the records into the portal. I run it from the previous Monday to the current Sunday. I also make sure to select the option to include all deleted and rejected shipments. I then create a non shipment billing invoice based on a rate break for the amount of records created the previous week.
I also have to run a report every week based out of the TMS that lists all loads for all carriers delivered the previous week. (as previously discussed)
I also have administrative access to create addresses in the system and to add users/clients to access the portal.
We frequently have northbound consol trucks which is freight picked up on an LTL basis down in VA and its brought to a consol warehouse down there and then put on one truck to deliver up north. When we have these, I have to create a spreadsheet of the freight on the truck and create new ct records for the delivery portion of these trucks.
This is all I can think of right now. if I think of anything else, I’ll let you know.
[edit] Shannon
Shannon handles routing of all FED EX and YRC shipments.
The decision to use these carriers is determined by the weight of the shipment and where it is shipping from/going to.
In order to be able to route with these carriers, Shannon has to send a list of the shipments to Elizabeth arden so they can review and advise if approved to ship this way.
Any shipment under 150 lbs will be routed for fed ex small package, pretty much regardless of where it is shipping from/to.
Any LTL shipment going to Evergreen in Maine, shipping from anywhere except for the tri state area – will be shipped fed ex freight.
Any shipment over 150 lbs coming from Tri State – going to anywhere except for VA and Maine will be moved YRC.
Any shipment from outside the Tri state that needs to move LTL will be handled by YRC as well as long as it is over 150 lbs.
Shannon has to route these shipments in the TMS and then has to send follow up emails to the shippers for each cybertrax record routed and provide them with the Tracking # to use or instructions on how to make out the BOL and if it is shipping collect or 3rd party billing. For all fed ex shipments, she has to then send follow up emails to the shippers asking for them to provide the tracking #’s so she can go in and update the shipment via TMS.
Fed ex shipments are not automatically updated in the TMS via the carrier.
She also has to update some YRC shipments manually because not all of them get updated electronically via EDI from YRC.
There are some instances where Shannon has to contact our YRC representative for rate quotes on shipments that need to be expedited so that we can see if it is cheaper to route this way or to just use and FTL carrier.
Shannon also handles Hanover – another domestic carrier
[edit] Erin
Erin handles shipments that are routed with Jewels and Express Air.
FTL moves from The tristate to the tristate. This would normally be handled by Erin and her carriers just due to the short distance of the move.
This is any freight moving from the Tri state to the tristate or anything moving from the Tri State going to VA, Maine or NC – this freight gets brought to our warehouse in NJ and gets consolidated for one truck that picks it up and brings it down to these locations.
Erin receives PODS from Jewels on a daily basis and has to go into each record and make sure the weight/ pallet count and carton count matches what is in cybertrax and update it if it doesn’t.
she also has to go into the TMS and make sure that the way the freight picked up is reflected accurately in terms of the loads in TMS.
At times – she might tender something out as one load but it doesn’t all pick up at the same time or she might tender it as 2 loads and it does actually pick up together so she has to make sure the loads are correct.
She then uses this information to generate a billing spreadsheet and she does electronic invoicing via EDI/Trendset for this.
Erin also has to scan pods and upload them into the records.
