KPI

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KPI

1 Info
2 Glossary
3 Requirements
- 3.1 2012
- 3.2 2013
  - 3.2.1 Free KPIs
  - 3.2.2 KPI Classes
4 DR1 and DR2
5 KPI Framework
6 Cost Per Unit KPI Class
7 Dates KPI Class
8 Counters KPI Class
9 LO and EU KPI classes
10 SOWs Part A
11 SOWs Part B
12 SOWs part C
13 Misc specs
- 13.1 xls format
- 13.2 Bugs and Changes from UAT of March 7 and 8

Info

Mantis

Mantis:

categories: DR/KPI:ph1, DR/KPI:ph2, DR/KPI:ph3

Environments

QA/SIT/UAT:
- http://dev4-kuchma.jaguarfreight.com/internal
- http://dev4-kuchma.jaguarfreight.com/Client

Good account to test with:

name: KPI_User@com.com
pwd: Admin1234

SVN

/branches/DR_KPI

Team

Sponsor: Simon
UAT/Product Manager: Marc
SA: Alex
PM: Tira
Dev1: Sasha
Dev2: Misha
Dev3: KU
QA: Roma
Graphics: Vic

Email groups:

alex@jaguarfreight.com; a.pivniak@elcosol.com; k.ushakov@elcosol.com; v.makhankov@elcosol.com; r.lakhno@elcosol.com; m.tymoshenko@elcosol.com; montira@jaguarfreight.com;

Glossary

BI - Business Intelligence

Requirements

2012

This Phase One should include first portion of DRs/KPIs delivered

Must be production quality

This phase is for Arden primarily (all MOTs) but also for Sales Dept to show possibilities to prospects and existing Clients

This project is very important top visibility project

Also right tool/lib should be evaluated/selected for the future (example: LogiXML vs ZK API/other Java APIs)

2013

Simon asked to release all classes of KPIs by April One.

Simon/Marc identified limited list of "Free Client KPIs", to be released ASAP:

Free KPIs

1. Counters: Shipment Count

2. Counters: Total spend (including or excluding VAT)

3. EU: Average KG per shipment

4. EU: Average pallets or cartons per shipment

5. Dates: On time performance (estimated vs actual date unless an actual “due date” is available (ASN Portal customers)

6. Dates: Average transit times

KPI Classes

KPI classes (groups):

Cost per unit (CPU)
Lead Times
Counters
Lane Optimization (LO)
Equipment Utilization (EU)
Overlap

Cost per unit (CPU)

a. Cost per Lb

b. Cost per Kg

c. Cost per Item

d. Cost per Pallet

e. Cost per Carton

f. Cost per chargeable Weight (air)

g. Cost per container (FCL)

h. Cost per CBM (LCL)

Dates (Lead Times)

a. Created to delivered

b. Approved to delivered

c. Created to Approved

d. Approved to pick up

e. Pick up to delivery

f. On Time performance (OTIP)

g. Created to Cargo Due

h. Approved on Date to Cargo Due

i. Basic to Super planner approved

k. Time to update

Counters

a. Shipment Count

b. CTs count

c. Gross KG Shipped

d. Cartons count

e. Pallets count

f. Container count

g. CBMs count

h. Chargeable weight count

i. Total Spend

Lane Optimization (LO)

a. Average shipments per lane (per week, per month)

Equipment Utilization (EU)

a. KGs per shipment

b. LBs per shipment

c. Pallets per shipment

d. CBM per shipment

e. Avg Pallets per container (FCL)

f. CBM per container

Overlap

a. Overlap Equipment Utilization against CPU

b. Overlap Lane Optimization against CPU

DR1 and DR2

! These reports are no longer in use

Moved to DR KPI Phase One DR1 DR2

KPI Framework

Link to KPIs

KPI link will show up for users who have access to at least one KPI. See Figure below.

This link will lead to KPIs multi tab view - see another Figure in the #Standard Layout section below.

Standard Layout

KPIs are to conform to standard layout that is well defined.

KPI link leads to KPI Home page - see Figure below.

Page has multiple tabs - one per class.

On each tab there is a KPI selector that allows user to choose one KPI from the class.

Page contains info for one KPI at each moment in time.

KPI Page consists of the following sections/panels:

#KPI class tabs
#Title
#Main menu
#KPI panel
#Left panel
#Top right panel
#Bottom right panel

Please notre that definitions of above sections differ depending on what type of View is selected. See #Views

KPI class tabs

On the highest level we spread all KPIs across tabs. One KPI class per tab.

Title

This is a title for current page (for selected tab).

Main menu

Client Company - single select, list restricted by user visibility
- this might soon be removed !!!

MOT - single select

View type - controls what is displayed inside panels. Options:
- Main View
- Shippers View
- Consignees View
- Carriers View
- Lanes View
- this might soon be removed !!!

Ttl Weight/Avg Cost/Count/Avg Weight selector
- This defines axis Y for Top Right Panel
- this might soon be removed !!!
- not used for Main View !
- options:
  - Total Weight
  - Average Cost
  - Shipment Count
  - Average Weight

KPI Panel

individual KPI selector: Ex: cost per kg

Unit of measurement: Ex: USD

number: actual value of KPI (if "weekly" is selected then average for last full week, if "monthly" - average for last full month)

arrow change indicator: comparatively to previous period defined by "timeframe" (up - red, down - green)

percentage: change in % comparatively to previous period defined by "timeframe"

timeframe: options: weekly, monthly, quarterly, yearly

traffic light: Gage, indicates tolerance level, see #Tolerance levels parameters

Tolerance levels parameters

This is aka "Traffic light"

this is a list of parameters managed by user in user profile
controls what is considered green vs yellow vs red zone for KPI

Notifications for Traffic light

When color changes from yellow to red send e-mail with notification to user
In user profile on Client under specific KPI allow to turn on/off notification. By default it is off

Left panel, Top right panel, Bottom right panel

Content on these panels is controlled by "View Type" selector. See details below.

Views

We defined 5 views: Main, Consignees, Shippers, Carriers, Lanes.

See details below.

Main View

Main View aka MV

MV Left panel

Left column:

weeks to date sorting from current week to previous weeks (current week, last week, previous week .... )
arrow indicator - change from previous week

Mouse over value description

gage indicator

Mouse over value description

Right column:

KPI value

Mouse over value description

single click on a table row of the Left Panel functionality:

- Highlight a table row for a particular week/quarter/month to the row that is selected
- A dot on the graph for a particular week/quarter/month on top right panel is highlighted. If there is no data (empty), no highlight is needed.
- Apply a bottom right panel to show a particular week/quarter/month information chart for each tab (Shippers, Consignees, Carriers, and Lanes). Display a frame label to show what data/value based on such as X Week/Y Quarter/Z Quarter or 2012 YTD average
- ie. Cost per LB with weekly KPI, user clicks on 28 week (08-14 Jul 2012) then a dot on the graph for 28 week on the Top right is highlighted. The bottom right panel shows bar or pie segment chart with number for top/bottom display for a particular 28 week information. Display a frame label as 28 week (08-14 July 2012).

MV Left panel drilldown

For Main view

double clicks on a table row of Left Panel
- Show pop-up panel with download to excel button
- Select output fields option window pop-up for user to select output list and click OK
- Download Excel spread sheet

For Other views Commented out this until we decide to enable other views.

MV Top right panel

Axis X: all weeks to date (w1, w2, .... ) or months to date (Jan, Feb,....Dec)

Axis Y:

plot A: KPI this year and #YTD average line for this year
plot B: KPI this year -1 and #YTD average line for this year
plot C: KPI this year -2 and #YTD average line for this year
etc... ;what is the oldest data to display is manager through KPI Admin

YTD average line

This is a horizontal line on top right plot indicating "YTD average" for KPI, say cost per kg.

Year Selector Panel

Has been added in SOW 33.

Compare graph for all years as well as YTD average for all years

Ability to choose what years graph to show/hide

Grid table control graph each year
Each year has different color in order to differentiate years
Trend shows data point each time frame each year
YTD Average data show side by side with year trends selected
Provide/show list of all years for trend and YTD with enable/disable graphs
Scrolling up/down if there are long list of years
Sorting years from earliest year to latest year top to bottom

Currently we will list data from year 2011, so there will be year 2011 and 2012 on the table grid at this time. Future the list will be added under earlier year.

NOTE: See mock up below for concept of the requirements

MV Bottom right panel

This panel has 4 tabs: Shippers, Consignees, Carriers, Lanes.

Each tab has same design.

Type selector: bar/pie
Display X selector and Display Top/Bottom selector:
- indicating by how many items to group, for example: "show top 5 Shippers"
Plot:
- Axis X: top/bottom 25, 20, 15, 10, 5 for Shippers or Consignees or etc
- Axis Y: KPI value

MV Bottom right panel drill down

If user clicks on a particular bar or pie segment of chart then system should produce pop up with CT/load details for relate data (use same format as was defined by Cost per Pound KPI implemented by AK)

Bottom right chart. See figure below. This mock up is from Cost per LB with Load#. Other KPI might be slightly different such as for other MOTs that has no Load, do not show load.
- Step 1). User can click on a bar or pie segment of chart.

- Step 2). As of this panel shows bar chart per carrier for 2012 YTD average, user clicks on FEDEX FREIGHT bar chart on Carrier tab, then system shows pop up HTML report with ability to download to excel. This HTML report shows information for a specific carrier.

- Step 3). User can download information to excel by clicking Download to Excel button then selecting output fields and clicking OK. Excel report should show as small detail as possible per line for this particular carrier, so user can use the excel spreadsheet to create their own pivot tables, ...for their own analysis. Output list is upon user selecting output fields.

NOTE: Output fields lists should be available for user to select (similar to Main report) as many fields as possible.

Other Views

We decided to implement other views later or possibly have only one (Main) View.

Carriers View

I commented out this section - use wiki Edit to see text.

Consignees View

Same data/layout as in #Carriers View but for Consignees.

Shippers View

Same data/layout as in #Carriers View but for Shippers.

Lanes View

Same data/layout as in #Carriers View but for Lanes.

Visibility

For given KPI that is enabled for given Client user use only CT records that satisfy "default client user visibility" (E0 or E0 Group).

KPI Admin

System wide settings

Add Admin > KPI to manage system wide KPI module related settings.

Currently only one parameter to be managed: #KPI Earliest Date.

KPI Earliest Date

Defines cut off date for CT records based on Created on date. Records created earlier than this date will not be used in KPIs.

User specific settings

Note that currently we have some sort of admin. This is re-design.

On internal users with role=Client will be set up by Jag operators to get access to some KPIs.

We need to have list of all KPIs available in the system be present in this UI.

Also we should be able to enable KPI just for some MOTs.

Need enable/disable drill down switch per user

Finally many KPIs have "KPI parameters" (such as intervals for Gages). They should be set through this Admin as well.

As far as layout It should have tree like structure:

KPI class A
- KPI 1
- KPI 2
- ...

KPI class B
- KPI 1
- KPI 2
- ...

Once some KPIs are enabled these client users should be able to manage enabled KPIs in their users profiles.

Misc Standards

MOTs

Use all MOTs.

If there is no data for given MOT - do not show it in selector.

Mappings

Shippers:

same for all MOTs
maps to Ct#Shipper

Consignees:

same for all MOTs
maps to Ct#Consignee

Carriers:

We have two fields for Trucking company: Export Pick-up Trucker, Delivery Trucker. So if one shipment has both fields set then I assume both companies get credit as far as shipment count and weight.

Lanes:

Ocean = origin/destination terminals
Air = airport of departure / airport of arrival/destination

Parameters used in KPIs

Cost

Calculated as a sum of all sales invoices minus credit notes amounts across all CTs.

Exception is TMS case: in this case cost comes from TMS with loads.

this formula will change! - see #Cost v2

Gross Weight

Calculated as a sum of Gross Weights of individual CTs.

Cost Per Unit KPI Class

This is aka CPU.

CPU General Info and List

a. Cost per Lb

b. Cost per Kg

c. Cost per Item

d. Cost per Pallet

e. Cost per Carton

f. Cost per chargeable Weight (air)

g. Cost per container (FCL)

h. Cost per CBM (LCL)

CPU group A

Cost per Lb

This is average cost per pound.

Formula: #Cost / #Gross Weight.

Cost per Kg

This is same as #Cost per Lb but using different unit of measurement.

CPU group B

Cost per item

Formula: #Cost / (sum of Qty values from CT commodity table across all CTs participating)

Cost per chargeable weight

This is for MOT Air only.

Formula: #Cost / (sum of all chargeable weights across all CTs participating)

CPU group C

Cost per Pallet

Formula: #Cost / (sum of all pallet counts across all CTs participating)

Cost per Carton

Formula: #Cost / (sum of all carton counts across all CTs participating)

Cost per Container

Formula: #Cost / (sum of all container counts across all CTs participating)
- not important what cont type
MOT= FCL only

Cost per CBM

Formula: #Cost / (sum of all CBMs across all CTs participating)
MOT = LCL only

CPU Layout

See #Standard Layout.

Also see #KPI Framework.

DR3 Phase 1A: EA DOM Portal only

Commented out this spec as outdated.

Dates KPI Class

Dates KPI General Info

Name "Lead times" (aka Dates)
Measuring average per CT distance in days between known CT dates.

List of Dates KPIs

See below links to group A, B, C, .... .

Dates KPI group A

created to delivered
approved to delivered
created to approved
approved to pick up
pick up to departure (air and ocean only)
departure to arrival (air and ocean only)
arrival to delivery (air and ocean only)
pick up to delivery (trucking only)

NOTE: Some dates such as Approved currently are used only forASN users therefore some KPIs are available only for them.

Dates KPI group B

On time performance

TMS ASN case: difference in days between Cargo Due and Actual Delivery Date.

Other cases: difference in days between first entered Estimated Delivery Date and Actual Delivery Date.

Dates KPI group C

Created on Date to Cargo Due Date

Meaning: Number of days since the date of creation of the shipment to the date of cargo due date
Show label as: Created to Cargo Due
Only for ASN users and TMS Client user roles
formerly SOW 29

Approved on Date to Cargo Due Date

Meaning: Number of days since the date of the shipment gets approval to the date of cargo due date
Show label as: Approved to Cargo Due
Only for ASN users and TMS Client user roles
formerly SOW 29

Basic to Super approved

Add additional lead time date range to measure time for shipment to get approve by double approval process.
Meaning: This is measuring between a date that basic planner approves shipment and a date that super planner approves shipment
Show label as: Basic to Super approved
If there is some shipment that only got approved by super planner, DO NOT consider this shipment. Only consider shipments that have approval activity from both basic planner and super planner
Only for ASN users and TMS Client user roles
formerly SOW 31

Average Transit Times KPI

Transit in days:
- Truck: door to door in days
- Air: airport to airport
- Ocean: port to port
Label: Transit Times

formerly 3966

Time To Update

Meaning: number of days between date that is set and date on which this date is set by operator. For these date field:
- Actual Pick Up
- Actual Delivery
If date was updated in advance (before that date) then show KPI value as negative, if on same day then show as zero, if updated after then show as positive
Show label as:
- Time to update <date field>
formerly SOW 30, mant 3752

Dates KPI group D

File Closing Metrics

type: Internal KPI
name: Arrived to Closed
meaning: number of days from actual arrival date (delivery for Truck modes) to date of closing (of that CT)
Add filters to main menu
- By office (associate CT with office through operator that closed that CT last time)

Dates KPI Title

Lead Times by Shipper Consignee Carrier Lane.

Dates KPI Main Menu

MOT
specific dates KPI

Dates View KPI panel

gives average in days for ~~a YTD for selected dates KPI~~ See SOW 1
gives change in % ~~(this year over previous)~~ See SOW 1
arrow indicator ~~(up or down from previous year)~~ See SOW 1
gage indicator for ~~YTD~~ See SOW 1
weekly/monthly switch - this actually currently controls type of axis X on Top Right panel

Counters KPI Class

Counters General Info

This is a class of KPIs. Individual KPIs that belong to this class - see below.

Group One (free client KPIs):

#Shipments Count
#Total Spend
#CT Count

Group Two (others):

Gross KG shipped
Cartons count
Pallets Count
CBMs count
Containers Count
Chargeable Weight Count

Another name for this KPI class is "Volumes".

Counters group A

Shipments Count

In case of Trucking MOT with TMS:

it is a number of loads.

For all other cases/MOTs:

it is a sum of all GRPs plus individual CTs not included in GRPs that were created during given timeframe for given MOT. Use "Created On Date".

//?? Do we have created on for groups in DB. If I suggest to use Created On Date from CT with lowest CT number in the group.//

CT Count

it is 'a sum of all CTs that were created during given timeframe for given MOT. Use "Created On Date".

Total Spend

Trucking for TMS/EADOM case:

Total charges for all loads for given timeframe (from LoadPlan XML).

All other cases/MOTs:

take sum of all sales invoices

Additional condition:

consider only shipment that has Actual Delivery date is set (not empty).

Additional parameter (managed through user admin/user profile):

exclude "Duty/Taxes/VAT" from this KPI

Counters group B

Gross KG shipped

Grand total of Gross KGs for all CTs for specific time frame.
- Gross KG data mapping: CT>TableA.GrandTotal.Ttl GW Commodity#Grand_Total:_Gross_Kg

Condition: consider only shipment that have these dates set:
- AIR -> CT.ExpTab.14c.ATA - Actual Time of Arrival is not empty CT#Airport_Of_Destination_Actual_Date
- Truck Dom -> CT.Gen.y.Actual Delivery is not empty CT#Actual_Delivery_Date
- Truck Air -> CT.Gen.y.Actual Delivery is not empty CT#Actual_Delivery_Date
- Truck Ocean -> CT.Cont.ContainerTable.Actual Delivery is not empty (at least one container has actual delivery date for the case of many containers in one CTs) Container#Actual_Delivery_Date
- FCL & Vendor Console -> CT.ExpTab.14c. ATA is not empty CT#Port_Of_Discharge_Actual_Date
- LCL -> CT.ExpTab.14c.ATA is not empty CT#Port_Of_Discharge_Actual_Date

Cartons count

This counts number of cartons; consider sum(AMS) cartons for all CTs for each specific time frame.
- Mapping: ContTab.Table A. Grand Total AMS

- All modes:

- - TRUCK-DOM (TMS)

Load A: CT1: 4 AMS, CT2: 3 AMS, CT3: 3 AMS  Total of load A = 10 AMS
Load B: CT4: 2 AMS, CT5: 4 AMS, CT6: 4 AMS  Total of load B = 10 AMS
SUM(AMS) = 20 AMS = 20 cartons

- - TRUCK-Air/Truck Ocean (NON-TMS)

Master A: CT1: 5 AMS, CT2: 5 AMS, CT3: 5 AMS  Total of load A = 15 AMS
Master B: CT4: 5 AMS, CT5: 6 AMS, CT6: 4 AMS  Total of load B = 15 AMS
SUM(AMS) = 30 AMS = 30 cartons

- - TOTAL Truck

SUM(AMS of TMS) and (AMS of Non-TMS) = 20+30 = 50 AMS (cartons)

- - Other modes (Air, FCL&Vendor console, and LCL) calculates as NON-TMS case

Pallets Count

- Count number of actual # of pallets for a specific time frame. SUM(Ttl #Plts).
- All modes
- Mapping:ContTab.TableA.Grandtotal.Ttl # of plts Commodity#Grand_Total:_Plts

Containers Count

- This counter is for FCL and Vendor consoles specific. This is available only when FCL & Vendor console is selected as MOT
- Mapping: Master> Master Details > # container for FCL and Vendor Console. SUM(#containers)

CBMs count

- This counter is for LCL specific. This is available only when LCL only is selected as MOT
- Mapping: CT> ContTab.TableB.Total(in cbm) Commodity#Grand_Total:_cbm for LCL only. SUM(CBM)

Chargeable Weights count

- This counter is for Air specific. This is available only when Air is selected as MOT
- Mapping: CT> ExpTab.17b: Chargeable weight CT#Chargeable_Weight SUM(Chargeable Weight)

Main Menu

Client company
MOT - Single select including ALL MOTs
- Default: All MOTs
- If mode is selected then applies to left panel, top right panel and bottom right panel for a particular mode value
Specific couters KPI - Shipment count/Gross KG/Cartons count/Pallets count...dropdown menu
- This specific counter KPI - single select, if it is universal, shows all modes for default value, if it is specific, shows mode specific.

View Type

- Main View
- Shippers View : TBD
- Consignees View : TBD
- Carriers View : TBD
- Lanes View : TBD
Additional selector
- Not used for Main View
- [TBD]

Layout

Use #Standard Layout similar to Cost per unit KPI

Counter View Title

Activity KPI by Shipper Consignee Carrier Lane

KPI Panel

Label: ie. Total shipments (KPI type of counters- See List of total counters KPI above)
Number: Actual value of KPI (NOT average value of the last full week/quarter/month)
Arrow change indicator: Same indicator as other KPIs
Percentage: comparatively to previous period time frame same as other KPI
Timeframe: Options: Weekly, Quarterly, Monthly
Traffic light: Gage. Indicates tolerance level same as other KPIs
Weekly/Quarter/Monthly switch: Control type of axis X on Top Right panel

Left Panel

Similar to Cost per Unit KPI but this is reported on selected type of counter KPIs

Include Drill down concept and ability to download to excel

Types of counters are universal for all MOTs or specific for specific MOT.

Universal KPI: default "ALL MOTs" and value for all modes (count all modes)
Specific MOT: default to specific "MOT" (count on a specific mode such as CBMs count is specific for LCL only)

For specific MOTs show specific MOTs value

Top Right Panel

Similar to Cost per Unit KPI but this is reported on selected type of counter KPIs

All MOTs as selected choice by default

show graphs for all modes for current year and last year comparison

Specific mode is selected

show graphs for a specific mode

Bottom Right Panel

Similar to Cost per Unit KPI but this is reported on selected type of counter KPIs

Include drill down concept with HTML report and ability to download to excel

This chart is to show for all modes if all modes is selected. Show only a specific mode if specific mode is selected. Current YTD value.

Apply to panels

Apply to all panels (top right, bottom right, left panel) with KPI and MOT values combination.

LO and EU KPI classes

LO EU General Info

The basic premise of transportation is that the more you ship the smaller your unit cost (if you buy 2 pens from Amazon.com the cost of shipping will usually be the same for 2 pens as it is for 1 pen, thus by shipping 2 pens together your cost per pen decreased by 50%).

If we would want to add another layer of complexity we would start “modeling” the “current data” to show something like this:

You ship 10 shipments per month from company A to company B with 1000 kg each at the moment. Your average cost per xx (item, kg etc) is $ 5.-

IF you started shipping 2 shipments per month from Company A to Company B with 5000 kg each, your average cost per xx (item, kg etc) would be $ 2.50**

To get to the **$2.50 number some slightly more complicated referencing/estimating system would have to be implemented, one that would measure different quantity ranges (1, 100, 500, 1000, 2000, 3000, 5000, 10000 KG – for example) and measure the proportional reduction in unit cost (cost per KG for example) for each weight break, then apply this proportional reduction to the “model based” quantity per shipment.

1) How many shipments for every "shipper/consignee" pairing (Lane) per week, per quarter, per month, etc

2) How much quantity, weight in KG/LB, pallets, CBM, etc per shipment per container per a specific time frame

To be able to measure:

KG per/ LB per/ Pallets per/ CBM per/
- Per shipment (all modes)
  - Consider shipments as load for TMS and Master for Non-TMS
Pallets per/ CBM per/
- Per container (FCL)
Per week/quarter/month

LO class

name: "Lane Optimization"
This shows how many shipments for every lane per week, month, etc.
How to count shipments:
- TMS --> 1 Load = 1 Shipment
- Air : count # of masters = # of shipments
- Truck (Truck Dom, Truck Ocean and Truck Air) : count # of loads (Truck Dom) + count # of Masters (Truck Air and Truck Ocean)
- FCL and Vendor console : count # of Masters = # of shipments
- LCL : count # of masters = # of shipments

Main Menu:
- standard options
- Lane selector (all Shipper/Consignee pairings that have at least one shipment for current Visibility/MOT)

Layout
- Use #Standard Layout

Title:
- Lane optimization KPI for best median and worst

Bottom Right Panel:
- Non standard - show 3 tabs: show average shipments for lanes in the top 25 lanes, median 25 lanes, and the bottom 25 lanes

Misc

N/A

EU class

name: "Equipment Utilization"
This is a KPI measuring quantity, weight in Kg and Lb, pallets, CBM, etc per shipment/ per container for a specific time frame

List of EU KPIs:

Note: definition of "shipment" is the same as for LO class.

Layout: #Standard Layout
Title: Equipment Utilization KPI by Shipper Consignee Carrier Lane

KG per shipment

average KG per shipment(load for Truck Dom TMS, master for Non-TMS Trucking) for specific time frame. Sum up KGs for all shipments in a specific time frame and divide by number of shipments

LB per shipment

average LB per shipment(load for Truck Dom TMS, master for Non-TMS Trucking) for specific time frame. Sum up Lbs for all shipments in a specific time frame and divide by number of shipments

Pallets per shipment

average Pallets per shipment(load for Truck Dom TMS, master for Non-TMS Trucking) for specific time frame.

Sum up number of pallets for all shipments in a specific time frame and divide by number of shipments

CBM per shipment

average CBM per shipment(load for Truck Dom TMS, master for Non-TMS Trucking) for specific time frame. Sum up CBM value for all shipments in a specific time frame and divide by number of shipments

Pallets per container

average KG per container for specific time frame. Sum up number of pallets for all number of containers in a specific time frame and divide by number of containers

CBM per container

average CBM per container for specific time frame. Sum up CBM value for all number of containers in a specific time frame and divide by number of containers

Misc

N/A

SOWs Part A

Sequence

first 3567, 3575 in parallel
next 0003583
next 0003595
all remaining are sequential in order of priorities

3567 DR1 Simple Shipment count DR

Sasha: Java/SQL

Spec: #DR1 Simple Shipment count DR

3575 Evaluate LogiXML

Kostya, Vlad

0003583 DR2 Complex Shipment Data per Client per Year DR, PART A

kostya: SQL, Java b-end
sasha: b-end, f-end

spec: #DR2 Complex Shipment Data per Client per Year DR, PART A

0003595: [DR/KPI] DR3 Phase 1A: EA DOM Portal only

spec: #DR3 Phase 1A: EA DOM Portal only

SOWs Part B

SOW 0 DR4 Dates KPI

mantis: 3662

Spec: #DR4 Phase 1A2 Dates View

Created to Delivered
Approved to Delivered
Created to Approved
Approved to Pick-up
Pick up to Delivered

SOW 1 Spec gaps and some changes

mantis: 3668

R1,2 - moved to another SOW

R3: monthly / weekly switch should also apply to Left Panel (group by weeks / month). If monthly is selected then left panel should show breakdown by month

R4: for Left panel:
- arrow indicator should show change from previous week SAME year not previous year

R5: for KPI panel:
- arrow and percentage: implement as in original spec (last week/month comparatively to previous week/month)

R6 (added): for KPI panel:
- Number should show average cost per unit for last week/month (not YTD)

~~Description for R4, R5, and R6.~~

~~1) Left Panel: Show data until latest week/month which includes current week/month.~~

ie. if today is Thursday July 19 (29 Week). Top left should show 29 weeks for weekly left panel.. See SUMMARY section below.

~~2) KPI Value: <s>Per Example above, current week (29)/month (July) is not a full week/month,~~

KPI value should show the the last week/month value and percentage of last week/month value compared to previous week/month.

ie. If monthly is selected, shows July data on the left panel as the latest month (current month) and KPI Value shows "Jun KPI value " and percentage "Jun KPI" compared to "May KPI".

ie. If weekly is selected, shows 29 week on the left panel as the latest week (current week) and shows KPI value for last week value "28 week KPI value" and percentage "28 week KPI" compared to "27 week KPI".

Additional changes from above requirements:

Left Panel:

1) Show the latest of full week/month on the list (do not show current not full week/month value)

a. For example, today is Tuesday July 24 (week 30), show last full week/month as the first one on the list (week 29, Week 28, …/Jun, May). Not necessary to show week 30/July as they are NOT a full week/month.

2) For Weekly/monthly that has “0” value (no data), do not show arrow change indicator for the week/month that has no data(empty)
3) If there is some week period in the middle that has no data (between 2 period of weeks that have data), arrow indicator to show for the week/month that has data compared to the previous last full week that has data

KPI Panel:

1) Show the last full week KPI value:

a. If the last full week value has no data (empty), show “0” as KPI value as well as percentage for “0%” and no need to show arrow change indicator
b. If the last full week value has data (not empty) and the previous week has no data (empty) then KPI value shows for the last full week value, and % for comparison as well as arrow change indicator to compare between the last full week (not empty) and previous last full week that has data (not empty)

Note: APPLY THESE TO ALL KPIs

Signed off by Marc for these additional changes with more note below:

This is correct. Also on the “timeline linechart” simply skip the weeks where there is no data so the lines will not be continuous from left to right but will only connect weeks that have data.

Empty week = empty
Full week = dot
Empty week = empty

In the above example 3 weeks with 2 weeks (1 and 3) do not have data = only 1 dot on the chart.

Full Week = dot
Full Week = dot

The above 2 dot are connected by a line.

Summary of this SOW1 can be found on mantis attachment.

SUMMARY

1) Monthly / weekly switch should also apply to Left Panel (group by weeks / month). If monthly is selected then left panel should show breakdown by month.

Left Panel:

Show the latest of full week/month on the list (do not show current not full week/month value)
Arrow indicator should show change from previous week SAME year not previous year
For Weekly/monthly that has “0” value (no data), do not show arrow change indicator for the week/month that has no data(empty)
If there is some week period in the middle that has no data (between 2 period of weeks that have data), arrow indicator to show for the week/month that has data compared to the previous last full week that has data

2) KPI Value:

Arrow indicator should show change from previous week SAME year not previous year
Arrow and percentage: implement as in original spec (last week/month comparatively to previous week/month)
Number should show average cost per unit for last full week/month (not YTD)
Show the last full week KPI value:
- If the last full week value has no data (empty), show “0” as KPI value as well as percentage for “0%” and no need to show arrow change indicator
- If the last full week value has data (not empty) and the previous week has no data (empty) then KPI value shows for the last full week value, and % for comparison as well as arrow change indicator to compare between the last full week (not empty) and previous last full week that has data (not empty)

3) Top Right Panel

Timeline line chart
- If there is no data, no dot on graph (skip the weeks where there is no data)
- If there is data, dot on graph and connect it to the last dot on graph

SOW 2 Look and feel changes

mantis: 3690

Weekly/monthly button: not clear what indicates "pressed" state

SOW 3 KPI Admin on Internal and Client

mantis: 3691

spec: #KPI Admin

SOW 4 (DR3 Cost Per Unit KPI, EA DOM only) Add all other Views

manis: 3692

These views:

Shippers View
Consignees View
Carriers View
Lanes View

Spec: #DR3 Cost per unit KPI by Shipper Consignee Carrier Lane

SOW 5 Add Quarters

mantis: 3693

Add option Quarterly to Weekly / Monthly

Quarterly button is added between Weekly and Monthly
Left Panel:

Once Quarterly is selected then quarterly data columns are applied
Show Quarterly from latest full quarter back to previous quarters (Q2 Apr-Jun 2012, Q1 Jan-Mar 2012, Q4 Oct-Dec 2011, ....)
Show KPI value per quarter
Drill down value: see #SOW_10_Left_panel_drill_down

KPI Panel:

KPI value: last full quarter value and percentage compared between last full quarter value and previous last full quarter value (not empty: Must have data)

Top right Panel:

Axis X: Quarters (Q1, Q2, Q3, and Q4)
Axis Y:
- Plot A: KPI for this year
- Plot B: KPI for last year
- Plot C: YTD average

Drill down Left Panel:

If Q2 Apr-Jun 2012 is selected (one click), then applies chart to the specific quarter value on the bottom right chart.
- Drill down for a particular bottom right chart, show HTML report information for that particular bar/pie chart with ability for download to excel select output option
If Q2 Apr-Jun 2012 is selected (double clicks), then download to excel option is available for all data for that particular quarter 2.

SOW 6 Cost per pound is incorrect for some records

mantis: 3688

Current issue:

The current KPI module calculates cost KPIs based solely from the TMS load table (tblLoad). This poses an issue for us as the TotalWeight in that table is pulled directly from TMS and for the most part the TotalWeight in that table is incorrect. Some records contain only 1 lb on weight when they first created CT record for Truck itself. Issue is due to a specific business process that the EA Dom team uses for all east coast northbound/southbound full trailer consolidation moves. Weight and piece counts are not known in advance and are usually known the morning after, when trucker, Lawrence Transportation, provides EA Dom with a trailer manifest. This manifest confirms the actual shipment #'s that were loaded into the trailer and its corresponding TMS Load number#.

These type of records cause report on Cost per lb/kg incorrect as the info we report is not a correct report on weight. The weights get updated later on CyberTrax but it does not send back to TMS. The up to date weights can be seen on CyberTrax.

Strategic Solution:

Redesign KPI module to calculate cost KPIs by using the TotalCharge in load table and combining/aggregating TotalWeight from internal CT2 tables. TotalCharge is to be used for load or add up allocated charge in the loadplan to be used for load charges.. Allocated charge in the loadplan is to be used for CT record.
Drill down: Export to excel - Ensure that there should be ability to report cost per lb/kg per load as well as per CT record if the user would like to.

See Allocated charges for each CT on LoadPlan: Allocated Charges for each CT.

SOW 7 Remove pick up and/delivery trucker switch and display for only Pick up data

mantis: 3719

Business process currently, there are 3 different use cases of CT records in CT2 system with Pick up and Delivery truckers assigned below:

1. CT1 - Shipment that has Trucker 1 as a pick up trucker and Trucker 1 as a delivery trucker and charges applies to Trucker 1
2. CT2 - Shipment that has Trucker 2 as a pick up trucker and Trucker 2 as a delivery trucker and charges applies to Trucker 2
3. CT3 - Shipment that has Trucker 1 as a pick up trucker and Trucker 2 as a delivery trucker and charges applies to Trucker 1

For case 3, even though a shipment has 2 truckers to handle the shipment but the charge is always applied to the pick up trucker only. For the delivery trucker charges, operator has to create a new CT internally in this case could be CT4- shipment to handle the charges for Trucker 2 for CT3. Operator creates CT4 - shipment that has trucker 2 as a pick up trucker as well as deliver trucker and charges applies to Trucker 2

4. CT4 - Shipment that has Trucker 2 as a pick up trucker and Trucker 2 as a delivery trucker and charges applies to Trucker 2 (handle charges for CT3 delivery trucker)

Notes: This is only applied for Truck- DOM for TMS only

SOW 8 For Bottom Right panel add drill down to CT and load level

mantis: 3707

spec: #MV Bottom right panel drill down

SOW 9 Show all data from KPI Earliest Date

mantis:3695

Everywhere (all panels, all KPIs) use data from CT records created not earlier than #KPI Earliest Date. Based on "Created On Date".

Managed through Admin.

Currently defined as Jan 1, 2011 and hardcoded.

SOW 10 Left panel drill down

mantis: 3703

Left Panel Drill down ability should be applied and available for all KPIs

spec: #MV Left panel drilldown

SOW 11 DR4 Dates KPI (On time performance: Truck dom (TMS) only )

Mantis: 3712

Add additional lead time date range to measure On time performance
Meaning: How on time between Actual date of delivery and Cargo Due date.
Goal: To measure how on time performance will be and percentage on time, late, and early. The goal for user to achieve is to get number that is close to or equal to "zero" or "negative" value; means "On time" or "Early" in business performance.

1) Average days for on time performance
- Logic 1: Day(s) = Actual Delivery Date - Due Date
  - Day(s): Negative = Early, Positive = Late, Zero "0" = On time
- Logic 2: Average of performance for shipping = SUM (Day(s) in a week/quarter/month) / CT Count.
  - Result of KPI value for average days comes from sum up number of days from logic 1 for all CTs within a week/quarter/month then divided by number of CT records within a week/quarter/month.
  - If the day value is positive; means average of performance for shipping is considered late
  - If the day value is negative; means average of performance for shipping is considered early
  - If the day value is equal zero; means average of performance for shipping is considered On time
2) Percentage on time/late/early in particular week/quarter/month/YTD current year
- Logic 3: Percentage of delivery shipment early in particular time frame = Number of CT record(s) that is early / Total number of CT records in particular time frame
- Logic 4: Percentage of delivery shipment late in particular time frame = Number of CT record(s) that is late / Total number of CT records in particular time frame
- Logic 5: Percentage of delivery shipment on time in particular time frame = Number of CT record(s) that is on time / Total number of CT records in particular time frame

MOT: Truck-Dom (TMS)

On average these shipments are delivered before Cargo Due date is considered Early , on the Cargo Due date is considered On time and for shipments that are delivered late or after Cargo Due date is considered Late

Additional info from Leadtime KPI

Option: Additional date pairing to measure on time performance

2 additional options from drop down list
- OTIP (Day)
- OTIP (%) - make it default option for Lead Time KPI.

Additional tab for CT count to bottom right chart

Layout

Use #Standard Layout similar to other date KPIs

KPI Panel

Label:Average (days)
Number: Average value of the last full week/quarter/month
Arrow change indicator: Same indicator as other KPIs
Percentage: Comparatively to previous period time frame same as other KPIs
Timeframe: Weekly, Quarterly, Monthly
Traffic light: Gage. Indicates tolerance level same as other KPIs.
Weekly/Quarterly/Monthly switch: Control type of axis X on top Right panel

Left Panel

Similar to other date KPIs. The difference is the value can contain negative value if shipment is delivered early, zero value if shipment is delivered on time, and positive value if shipment is delivered late.

Include Drill down concept and ability to download to excel. Similar to other dates drill down functionality.

Top Right Panel

Similar to other date KPIs. The differences are:

OTIP (Day )

Show average (days) on axis Y, and timeframe on axis X depend upon time frame switch

OTIP (%)

Show average % on axis Y, and timeframe on axis X upon time frame switch

Bottom Right Panel

Similar to other date KPIs with additional tab for CT count as to show percentage of shipments that are delivered early, on time and late. Show YTD current year average value.

Include drill down concept with HTML report and ability to download to excel

CT count Tab

Axis Y is CT count, Axis X show max 25 value from negative to positive value. Depend on value in the system. Show 25 value on axis X then the first position shows (Less than negative value), the last position shows (More than positive value), the middle position shows (0) value for on time.

Show % on the charts

Other tabs

Shippers, Consignees, Carriers, Lanes similar to other date KPIs.

OTIP (Day)

OTIP (%)

SOW 12 Elevate 0 value graph in order to see a bar chart for zero value

mantis: 3705

Zero value chart is not visible (blank) and value cannot be shown while mouse over value

Elevate 0 value graph in order to see actual bar charts for zero value. Apply for all tabs for zero value
See figures below:

Solution: elevate zero value to show actual zero value chart below

SOW 13 DR3 Cost per Unit (cost per LB and cost per KG for all modes)

Mantis: 3795

These cost per LB and per KG apply to all modes. This is universal for all modes just a conversion

SOW 14 Add Yearly as well as make button narrower and rename buttons

Mantis: 3737

Add option Yearly to Weekly / Quarterly / Monthly

Yearly button is added after Monthly
Rename buttons: Weekly/Quarterly/Monthly/Yearly to Wk/Qtr/Mo/Yr

Left Panel:
- Once Yr is selected then yearly data columns are applied
- Show Yearly from latest full year back to previous years (2011, 2010)
- Show KPI value per year
- Drill down value: see #SOW_10_Left_panel_drill_down
KPI Panel:
- KPI value: last full year value and percentage compared between last full year value and previous last full year value (not empty: Must have data)
Top right Panel:
- Axis X: Years (2011,2010) If current year is 2013 but not a full year then show 2012, 2011, 2010
- Axis Y:
  - Plot A: KPI for this year
  - Plot B: KPI for last year
  - Plot C: YTD current year average
  - Plot D: YTD last year average
Drill down Left Panel:
- If year 2012 is selected (one click), then applies chart to the specific year value on the bottom right chart.
  - Drill down for a particular bottom right chart, show HTML report information for that particular bar/pie chart with ability for download to excel select output option
- If year 2012 is selected (double clicks), then download to excel option is available for all data for that particular year.

SOW 15 Change status bar value display

Mantis: 3735

DisplayActual KPI Value on status bar so that user can see all the value all at once as user can view it quickly compared to use mouse over value one by one to compare one by one.

No need to show the min, med, max value on the status bar (hide)

Mouse over value functionality should stay the same as common.

SOW 16 Connect dot timeline chart

Mantis: 3736

Design Chart 2
This is a requirement from SOW 1, but it was not enough time to implement. Need more time to investigate at that time, so this SOW 16 is created for this task separately.

SOW 19 DR7 Overlap

canceled

SOW 20 DR3 Cost Per Unit KPI: Extend this KPI to other Client Companies

mantis: 3798

Detailed spec TBD!

SOW 21 Top Right Panel: Show all years graphs since May 2010 with all YTD average

Mantis: 3708

Data is displayed from May 2010 for all KPIs
Graphs: 2012, 2011, 2010, YTD average (2012), YTD average (2011), YTD average (2010)

Provide ability to easily select years for comparison (2 years at a time)

Default: Show the current year and last year graphs (2012, YTD 2012 average, 2011, YTD 2011)
Same year same color of graph but different type of graph to show the different. Current one is good for dot graph with line for a year and dash-line graph for a YTD average.

SOW 22 Bottom Right Panel: Spell out what value based on

Mantis: 3709

Bottom Right Panel displays bar or pie segment chart for top/bottom display value but there is nothing to describe what those value on the graph based on such as 2012 YTD value or weekly for current year value, or value of all data in the system.

Display a Frame Label for what value based on to help user understand what data he/she see and compare to.
A Frame label must be displayed for all KPIs and all views for the bottom right panel

Main view: such as 28 Week (08-14 Jul 2012, 2th Quarter (Apr-Jun 2012), 2012 YTD Average
Other views: such as Weekly - 2012, 2012 YTD Average
A frame label displays depending upon general information or Left Panel drill down information

SOW 23 (DR3 Cost Per Unit KPI) Extend this KPI to other MOTs (all units)

Mantis: 3799

Extend cost per unit KPI from existing one to other mode of transportation as well as other cost per unit (all units)

These list of DR KPI is on cost per unit tab additional to cost per Lb.
Dropdown list for list of cost per unit KPI

Universal for all MOTs
- Cost per Lb
- Cost per Kg
- Cost per Item
- Cost per pallet
- Cost per carton

Specific MOT(s)
- Cost per Chargeable Weight - specific for Air only
- Cost per container - specific for Ocean FCL only
- Cost per CBM - specific for Ocean LCL and Vendor Console

All units are added to this KPI and are available for ones that applies to mode of transportation.

Meaning: Universal list of cost per unit MUST be available for all MOTs selected and some specific one is available for specific mode of transportation.

It is available when cost per unit is set to be available to specific user and allow user accessibly to my profile (Client Application) for tolerance Gage setting for specific cost per unit.

Truck

Once this MOT is selected then list of cost per unit that applies to Trucking will be available: Universal list
Truck Air, Truck Ocean, Truck Dom (TMS), Truck DOM (NON-TMS)
For the TMS shipments, consider Load shipments - CT level
For the NON TMS shipments, consider Master shipments - CT level

Air

Once this MOT is selected then list of cost per unit that applies to Air will be available. In this case universal list will be available as well as cost per chargeable weight

Ocean FCL

Once this MOT is selected then list of cost per unit that applies to Ocean FCL will be available. In this case universal list will be available as well as cost per container

Ocean LCL

Once this MOT is selected then list of cost per unit that applies to Ocean LCL will be available. In this case universal list will be available as well as cost per CBM
This one consider both ocean LCL and Vendor console

Question to Marc: Whether we will look at mode of transportation option to Air Ocean and Truck? or Air Ocean FCL Ocean LCL, Truck (include for both truck dom (TMS) and Truck ocean and Truck air (non-TMS)

Question to Marc: Whether we look at ct level for all TMS and NON-TMS ???

Main View and other views.

Layout and Cost per unit view title

Use #Standard Layout same as Cost per unit KPI with drop-down list of cost per unit

KPI Panel

Label: Cost per Lb, Cost per Kg,... etc depend on what cost per unit is selected
Number: Average value of cost per unit of the last full week/quarter/month and depend on what cost per unit is selected.
Arrow change indicator: Same indicator as other KPIs
Percentage: comparatively to previous period time frame same as other KPIs
Timeframe: Options: Weekly, Quarterly, Monthly
Traffic light: Gage. Indicates tolerance level same as other KPIs

Logic

Cost per Lb:

Cost per Kg:

Cost per Item:

Cost per Pallets:

Cost per Carton:

Cost per Chargeable Weight:

Cost per CBM:

Cost per container:

Left Panel

Similar to cost per Lb but this is reported on what unit is selected to show average result

Include drill down concept and ability to download to excel

Top Right and Bottom right panel

Similar to cost per Lb but this is reported on selected type of cost per unit to show average result

Include drill down concept with HTML report and ability to download to excel

Apply to panel

Similar to cost per Lb

Main View

See an example mock up for cost per Kg below. Other unit has similar mock up only report on different of unit for cost

SOW 24 (DR4 Lead Time KPI) Extend this KPI to other MOTs (all units)

mantis: 3800

Air
Ocean

LCL/FCL/Vendor Console

Truck

Truck-Air
Truck-Ocean

Detailed spec TBD!

SOW 25 (DR5 Total counter KPI) Extend this KPI to other MOTs (all units)

mantis: 3801

Air
Ocean

LCL/FCL/Vendor Console

Truck

Truck-Air
Truck-Ocean

Detailed spec TBD!

SOW 26 DR5 Total counter KPI : Extend this KPI to other views

Mantis: 3802

Shippers View
Consignee View
Carriers View
Lanes View

SOW 27 (DR6 Lane Optimization Equipment Utilization) Extend this KPI to other MOTs (all units)

mantis: 3728

Air
Ocean

LCL/FCL/Vendor Console

Truck

Truck-Air
Truck-Ocean

Detailed spec TBD!

SOW 28 (DR6 Lane Optimization Equipment Utilization) Extend this KPI to other views

Mantis: 3803

SOW 29 (DR4 Lead Time KPI) Add additional KPIs to measure cargo due date

Mantis: 3741

outdated mantis, moved to another SOW

SOW 30 (DR4 Lead Time KPI) who and when - Updates and Time to update Actual Departure date and Actual delivery date KPIs

Mantis: 3752

Provide ability to track and report on specific CT2 updates and events. Driving factor is that clients want the ability to track the efficiency of their operations team and how up-to-date their system records really are.

Example: Operators enter in an Actual Delivery date of 8/10/2012 for a shipment. However, they waited 2 weeks to make that update on 8/24/2012. So between 8/10 and 8/24, the system data was stale and invalid.

This specific request is to be able to track and report on when and who updates actual departure dates and actual delivery dates

There are 2 KPIs to be added to the LeadTime class for Trucking only.

1) Updates

Number of shipments that are updated by:

TMS (trucker)
Jaguar operator

Categorize by shippers, consignees, carriers, and lanes
Option:

Report on "Actual Pick up date"
Report on "Actual Delivery date"

KPI Panel

Label: CT records
Number: average value of KPI of CT records (that have Actual picked up date or actual delivery date is set) the last full week/quarter/month)
Arrow change indicator: Same indicator as other KPIs
Percentage: comparatively to previous period time frame same as other KPI
Timeframe: Options: Weekly, Quarterly, Monthly
Traffic light: Gage. Indicates tolerance level same as other KPIs
Weekly/Quarter/Monthly switch: Control type of axis X on Top Right panel

Logic

Count (CTs in the system for each specific time frame that have at least actual picked up or actual delivery date not empty)
count(CTs that have Actual Picked up date field that was updated by Jaguar)
count(CTs that have Actual Picked up date field that was updated by TMS)
count(CTs that have Actual Delivery date field that was updated by Jaguar)
count(CTs that have Actual Delivery date field that was updated by TMS)

Left Panel

Similar to other date KPI but this is reported on average CT records in the system that have:

At least Actual Picked Up or Actual delivery date is set.
Weekly, Quarterly, Yearly

Include Drill down concept (one click) and ability to download to excel (double click)

Top Right Panel

Report on CT records count for Actual Picked up Date or Actual Delivery date (option radio button: report for specific date) that were updated by Jaguar and TMS for weekly/quarterly/monthly of current year only (2012)

Default radio button: Actual Delivery Date

Graph should show line chart comparison Actual delivery date value that were updated between TMS and Jaguar operator
If Actual Picked up date radio button is selected then show graph comparison for actual picked up date value that were updated between TMS and Jaguar operator

Bottom Right Panel

Report on CT records Count for YTD current year for CT records in the system that have at least actual picked up date or actual delivery date field set and display stack-chart comparison between records that were update by TMS and Jaguar operator

Include drill down concept with HTML report and ability to download to excel

NOTE: If the left panel is selected for a specific week/month/year then apply the bottom right panel to a specific value per shipper, consignees, carriers, lanes for a specific week/month/year. Ability to report and download to excel for a specific shipper/consignee/carrier/lane for that specific week is available as well. Common to all KPIs for drill down and download to excel functionality.

Apply to panels

Option for date selected for actual pick up and actual delivery dates - apply graph on the Top right panel

Drill down - apply to bottom right panels

Updates

2) Time to update

Number of days for the actual date to take for the field to be updated (actual date to date to update)

a) Measure the actual picked up date and the actual date that this field is updated for current year, last year, YTD current year average, YTD previous year average
b) Measure the actual delivery date and the actual date that this field is updated for current year, last year, YTD current year average, YTD previous year average
c) Measure both dates average for the actual picked up and delivery dates that that 2 fields are updated for current year, last year, YTD current year average, YTD previous year average (All)

Categorize by shippers, consignees, carriers, and lanes
Option:

Report on "Actual Pick up date"
Report on "Actual Delivery date"

KPI Panel

Label: Average (days)
Number: average days of KPI of combination of time to update for picked up date and actual delivery date OR average days of KPI of time to update Actual picked up date OR average days of KPI of time to update Actual delivery date for the last full week/quarter/month. Depend upon radio button on the right panel.

Default value: average value of KPI of days for ALL (both actual pick up and delivery dates) in the system

Arrow change indicator: Same indicator as other KPIs
Percentage: comparatively to previous period time frame same as other KPI
Timeframe: Options: Weekly, Quarterly, Monthly
Traffic light: Gage. Indicates tolerance level same as other KPIs
Weekly/Quarter/Monthly switch: Control type of axis X on Top Right panel

Logic

Time to update (days) = Actual Picked up date is set on date by Jaguar - Actual Picked up date value
Time to update (days) = Actual Picked up date is set on date by TMS - Actual Picked up date value
Time to update (days) = Actual Delivery date is set on date by Jaguar - Actual Delivery date value
Time to update (days) = Actual Delivery date is set on date by TMS - Actual Delivery date value

Left Panel

Similar to other date KPI but this is reported on average days of date pairing select based on. If Actual Delivery date is selected, so Left panel show value for average days of how long it takes for actually delivery date to be set compared to the actual delivery date value for particular week/quarter/month. Left panel data depends upon the radio button on the right panel.

Option: All (default), Actual Picked up date, and Actual Delivery date

Each specific time frame considers the records that have at least Actual Picked Up or Actual delivery date is set.

Weekly, Quarterly, Yearly

Include Drill down concept (one click) and ability to download to excel (double click)

Top Right Panel

Report on average days of Actual Picked up Date, Actual Delivery date OR both the combination of Actual Picked up and Actual Delivery dates for weekly/quarterly/monthly of current year only , previous year, YTD current year, and YTD previous year across the system depend upon option date selected. (option radio button: report for a specific date or ALL)

Default radio button: All

Graph should show line chart comparison for current year, previous year, YTD current year average, and YTD previous year average KPI value for specific timeframe.
If Actual Picked up date radio button is selected then show graph comparison average time to update Actual Picked up date value for current year, previous year, YTD current year average, and YTD previous year average

Bottom Right Panel

Report on average days of YTD current year for actual picked up date or/and actual delivery date across the system depend upon radio button selected from the top right panel

This chart was driven by the radio button on the right panel for Actual Picked up date, Actual Delivery date or ALL. If Actual picked up date was selected then the chart shows YTD current year average days data for Actual Picked up date with stack-chart to separate days for records that were updated by TMS and Jaguar operator.

Include drill down concept with HTML report and ability to download to excel

NOTE: If the left panel is selected for a specific week/month/year then apply the bottom right panel to a specific value per shipper, consignees, carriers, lanes for a specific week/month/year. Ability to report and download to excel for a specific shipper/consignee/carrier/lane for that specific week is available as well. Common to all KPIs for drill down and download to excel functionality.

Apply to panels

Radio button option for date(s) and ALL selected - apply to all :graphs on the Top right panel, left panel data, and bottom right data

Drill down from left panel - apply to bottom right panels

Time to update

SOW 31 (DR4 Lead Time KPI) - how long it takes between Basic planner and Super planner to approve

Mantis: 3765

Add additional lead time date range to measure time for shipment to get approve by double approval process.
Meaning: This is measuring between a date that basic planner approves shipment and a date that super planner approves shipment
Label: Basic to Super approved
MOT: Truck-Dom shipments that were approved via double approval process only and only consider for the shipments that have both basic planner and super planner approval dates.

Logic:

Number of days since basic planner approved to super planner approved shipment.

For example, basic planner approved CT 11111 on Sept 10 and super planner approved this same CT on Sept 12, that means it took 2 days for super planner to approve shipment once basic planner approved.
Average number of days to take for shipment to get final approve for a specific time frame
- If there is some shipment that only got approved by super planner, DO NOT consider this shipment. Only consider shipments that have approval activity from both basic planner and super planner.

KPI value, functionality, time frame, drill down, Left panel, Top and Bottom right panels are similar to other date pairing KPIs.

SOW 33 Add Year Selector Panel to the top right panel

Mantis: 3785

Spec: #Year Selector Panel

SOW 34 RFC: change the chart color for bar chart to be one color instead of multicolor

Mantis: 3814

Blue color would be good. One color is best for bar chart as multicolor do not have meaning associated with it.
For pie chart, multicolor makes sense. So leave multi-color for pie chart only
Apply this requirement for all KPIs that have similar display

SOW 35 Lead Time: The vertical lable of top right panel shows "Cost per LB, USD" --> change to "Average Lead Times, in Days"

Mantis: 3840

“Lead times tab” the Vertical Label of the top/main line graph chart reads “Cost per LB, USD” this should be changed to “Average Lead Times, in Days”

SOW 36 RFC: Cost and Lead time KPI - decimal points

Mantis: 3841

Change Cost KPI to show 2 decimal point on left panel.
Change Lead time KPI to show 1 decimal point on left panel.

SOW 37 RFC: Bar's width of top/bottom 5

Mantis: 3842

Change the width of the columns for "top/Bottom 5" to be a bit bigger that the size as "top/Bottom 10" but smaller than the current one and space them out. Can we make it in between the sizes? 3/4 of the original size?
Currently it is too wide, so it would look nicer to keep it thinner and space them out.

SOWs part C

By Alex after he took over from Tira

SOW 38 Define and implement user data visibility for KPIs

mantis: 3971

spec: #Visibility

Mantis:

Spec: #CPU group C

SOW 48 File Closing Metrics

Mantis:

Spec: see new section that has been added - #File Closing Metrics

SOW 49 Notifications for Traffic light

mant:

spec: see new section that has been added - #Notifications for Traffic light

SOW 50 Enable KPIs for internal users

mant: 4009

spec: draft completed - see below

Add link to KPI Homepage: CT2 Internal > Main Menu > Reports > KPI
Internal users:
- should see KPIs with E0 multiselect; default - all companies
- should see what each client user would see (users client user list multiselect)

SOW 51 Changes to KPI Admin

mant: 4051

spec: in progress - see below

Add CT2 Internal MAIN MENU > Admin > KPI section to manage system wide KPI module related settings.
- make #KPI Earliest Date to be system wide:
  - manage through servers config file
  - display current value as read only in above mentioned Admin section
- (!) add panel that tag each individual(!) KPI as internal vs external
  - Only external KPIs will be available in Client Companies admin

Add new parameter to KPIs:
- enable/disable client company filter (when visibility is linked to the client group)

Add KPI section to Internal MAIN MENU > Admin > Client Companies
- to manage KPI parameters
- in this section we should:
  - enable / disable individual(!) KPis for Client users linked to given company through default E0 visibility
  - manage all parameters for this company
- settings above will propagate into user profile on internal where they could be tuned further for specific user
- changes in parent Client Comp record should propagate into user profile on internal (!review this with KU/Sasha)

None of the settings needs to be available for change in users profile (by user) on Client.

Note: some settings such as Gage could be changed through "Settings" panel right on the KPI page

SOW 52 Cost v2

mant: tbd

spec: below

New formula is the following:
- if CT is closed then show Actual Cost else show Estimated Cost
- Actual Cost = Sum of All Sales invoices minus Credit Notes
- Estimated Cost = Total of Sell Charges table in #Estimation module.

SOW 53 Association Inclusion and Group logic

mant: tbd

spec: below

Association between week and shipment

For every KPI we need to decide what criteria to use to associate shipment with a particular week. Now for all KPIs it should be Created On date.

NOTE: previously each KPI has had its own "inclusion logic". For example for "Approved to delivered" we include into given week all shipments that has been approved that week.

Inclusion logic

What shipments to even consider?

For all:

exclude CTs that are canceled or deleted
exlude CTs that do not have data required to calculate KPI or if it is equal to 0.

For date based:

only shipments that have both dates (that define the interval) present

For Cost-related KPIs:

only shipments that arrived last week or earlier
If shipment has zero cost in the system then exclude this shipment from KPI report
If unit is zero (for example weight in cost per pound) then exclude this shipment from report
If cc is not present as defined on #Elimination CC Table (see below) then drop this CT from report.

Elimination CC Table

MOT               cc#
----------------------------
AIR               1101 
OCEAN             1301, 1401
TRUCK             1501, 1503

Group Logic

If shipment is a group of CTs then report only one line on drilldown xls:

in CT# column list smallest CT in the group
in GRP# column list GRP# (make it required column)
report on this line amounts for entire group

Misc specs

xls format

A the top print title in large bold that consists of: <KPI class name> + " KPI"
- example:

Cost per Unit KPI

below - list KPI name and number of shipments
- example:

KPI name: Cost per Kg
Num of shipments: 12

below - all additional conditions as defined by filters
- example

Client Company: EA
Mode of Transport: Air
Timeframe: 01-30 Jan 2013
Shipper: Elmar

below - additional info
- example

Currency: USD

Bugs and Changes from UAT of March 7 and 8

NOTE: Marc/Alex tested with E0=Elizabeth Arden on dev4.

1 for some reason xls says "TimeFrame: 2013 YTD Average" (instead of weekly timeframe) for Left panel drilldowns for one week.// done

2 Add Cost per Lb as an output column option (for download to els) // done

3 Left panel weekly number is different from same number on drill down els // done
1. (example: Pick Up to Delivered)
2. example: total spend ocean

4 Shipment Group column contain strange info: decimals instead of integer // done, qa pending

5 Each drill down xls should contain KPI itself as an output (as a column and as a total) // done, qa pending
1. example: KPI name: Created to Delivered

6 Cost per Kg KPI calculating incorrectly on xls (per CT) // done,

7 Remove KPI title from HTML /done

8 Mapping of Ship to Location needs to be changed for AIR / OCEAN (air / ocean – Consignee SHOULD BE CONSIGNEE and/or Import Tab “delivery location” … not the “export pick up deliver to address”…
1. see also "0004014: [ASN 20] change mapping for "Ship To Location" in Air/Ocean records" // not done

9 do not show CTs that have only one date out of two in the interval // done, in qa

10 = 5 (duplicate) always show KPI itself as a column on download to xls

11 Default value for “downloads” should always be: // done
1. CT #
2. Shipper
3. PO
4. SKU
5. QTY

12 Include DUTY/VAT or Exclude DUTY/VAT option is not visible on screen (SPEC IS MISSING? LOW PRIORITY?) // not done

13 The labels for the “bottom right” pannel should be vertical // done

cost per pallet // in progress
1. calculations are incorrect on els
2. exclude CTs with plt=0 values

14 output columns selection to be replaced with drag and drop version (CHANGE) // planned for next sprint

15 we found reports that include canceled or deleted CTs // status unknown

KPI

From UG

Contents

Info

Mantis

Environments

SVN

Team

Glossary

Requirements

2012

2013

Free KPIs

KPI Classes

DR1 and DR2

KPI Framework

Link to KPIs

Standard Layout

KPI class tabs

Title

Main menu

KPI Panel

Tolerance levels parameters

Notifications for Traffic light

Left panel, Top right panel, Bottom right panel

Views

Main View

MV Left panel

MV Left panel drilldown

MV Top right panel

YTD average line

Year Selector Panel

MV Bottom right panel

MV Bottom right panel drill down

Other Views

Carriers View

Consignees View

Shippers View

Lanes View

Visibility

KPI Admin

System wide settings

KPI Earliest Date

User specific settings

Misc Standards

MOTs

Mappings

Parameters used in KPIs

Cost

Gross Weight

Cost Per Unit KPI Class

CPU General Info and List

CPU group A

Cost per Lb

Cost per Kg

CPU group B

Cost per item

Cost per chargeable weight

CPU group C

Cost per Pallet

Cost per Carton

Cost per Container

Cost per CBM

CPU Layout

DR3 Phase 1A: EA DOM Portal only

Dates KPI Class

Dates KPI General Info

List of Dates KPIs

Dates KPI group A

Dates KPI group B

On time performance

Dates KPI group C

Created on Date to Cargo Due Date

Approved on Date to Cargo Due Date

Basic to Super approved

Average Transit Times KPI

Time To Update

Dates KPI group D

File Closing Metrics

Dates KPI Title