DQ and RFC process

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Contents

Info

This wiki is about RFC and DQ methodology.

Problems with old process:

  • no specs/SA in many cases
  • developers had no clear plans
  • we had no idea what will be completed when (except urgent tasks)

Glossary

  • L0 (L zero) = initial/rough;
  • L1 = full
  • RFC = Request For Change
  • DQ = Development Queue

DQ UB Proj and Sup

?|Map|Misc|Sup| --- UB: |BR| --- DQA: |IBA|ISA|PTR|FSA| --- ProjA: |BA|SA|Est|---- Impl:|Dev|QA|SIT|UAT|UAT1|UAT2|UAT3|UAT4|UAT5|UAT6|UAT7|UAT8|T2S|Arc|----- Old: |ArcBDlogs|Blog2009|Blog2010|Blog2011|Blog2012| Dlog|

Urgent Bugs

  • U-bugs are managed by Sup Man, must be posted into mantis, estimated and fixed ASAP. Decide if they require Emerg Release.
  • Non Urgent Bugs are managed through RFC

DQ Phases

DQ RFC

BC IBA

  • purpose: (Change Request/Biz Analysis or Bug Report)
  • owner: Denise

Details:

  • create mantis for requested Change or Non Urgent Bug
  • Conduct and post into mantis L0 BA (requirements) or Detailed Bug Report

DQ ISA

  • purpose: (Initial Sys Analysis)
  • owner: Alex

Details:

  • review periodically RFC records (say 5 a week)
  • meet to discuss: Alex, AG, Sasha, Denise, etc (all together or in sub groups) (group might depend on the task)
  • split / combine as required
  • tweak summary/desc as required
  • Mantis Description field should have 3 sections:
    • Problem/Request
    • Solution
    • SOW link
  • identify what is large enough to be classified as a project and tag as such
  • discuss solution
  • conduct and post into Mantis L0 SA
  • set Dv (to "any" if possible or to specific dev)
  • set L0 emh/emhR

DQ PTR

  • (Product Team Review)
  • owner: ???

Descr:

  • review periodically tasks that completed RFC-SA (say 5 a week)
  • meet to discuss requirements/solution/emh (Marc, Denise, Alex, Perry?)
  • reject/approve (by Marc)
  • set T
  • post notes as required

DQ FSA

4) (Full System Analysis) // AG

  • conduct L1 SA
  • consult KU, SA, developers, BA as required
  • create SOW

DQ Dev, QA, SIT, UAT, T2S, Rel

5) ph = DQ (Dev/QA/SIT/UAT/T2S/Rel phases of RFCs and Non Urgent Bugs) // Perry

  • conduct weekly DQ meetings to: a) review previous week's progress b) create plans for next week
  • review previous week's progress (post mortem):
    • sort by due=wYY
    • go task by task and see status/ph it is in (most must pass QA and be in SIT/UAT)
    • send weekly review (post mortem) to all managers (Marc, KU, Ale, Den)
  • create plans for next week:
    • identify how many mh available from each dev next week
    • sort tasks in DQ by T and create plan for each dev:
      • assign mantis to dev
      • set due mantis field to wXX where XX is week number
    • send weekly plan to all managers (Marc, KU, Ale, Den)
  • coordinate SIT/UAT and Releases of DQ
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