Notes11
From UG
Contents |
About
March
itn1
Strategic decision about IT support
itn2
How to provide IT support. Biz process ver 1.0
itn2a
IT Support instructions letters
*** IT Support instructions letter to non NY jaguar offices *** . Dear All, . Depending on the type of a problem please email or call: . * CT2 issues/Sugar CRM (non-urgent): email ihelp@jaguarfreight.com(Jaguar IT) * CT2 issues/Sugar CRM (urgent): ??? * Email (non-urgent): itsupport@jaguarfreight.com (TSI vendor) * Email (urgent): Appriver??? . Regards, Jaguar IT NY
*** IT Support instructions letter to jaguarny *** . Dear All, . Depending on the type of a problem please email or call: . * Phone issues: call 631-254-1000 (4Comm vendor) * CT2 issues: email ihelp@jaguarfreight.com(Jaguar IT) * All other tasks: itsupport@jaguarfreight.com (TSI vendor) . Regards, Jaguar IT NY
*** IT Support instructions letter to devteam *** . Dear All, . For issues with Mantis, Wiki, SVN, Demo server please email or call: . * Connectivity issues: Vlad * Users, configuration (all but SVN): Andrei/Roma . Regards, Jaguar IT NY