Vlad
From UG
Contents |
Basics
- Title: System Admin
- Hours: part time
- Time zone: PST (San Fran)
- Team: Development Team
- Manager: Reports to Kostya; dotted line to Alex
Responsibilities
- Provide for existing production and development servers and systems"
- systems support
- systems development
- participate in projects in a systems admin/expert role
Tasks management
All tasks will come through Mantis and will be posted into 2 folders:
- IT Inbox
- for systems support tasks; currently only Sugar category
- IT/CT2 Sys Adm
- for systems developemnt
Mantis fields:
- P - priority
- .emh - estimated man hours (to set before start)
- .m/h - total hours spent
Use standard approach to setting status field:
- feedback - task is not clear, post question and assign back to reporter
- accepted - task is clear but not yet started
- started
- completed
- closed - to be set by Manager
- statusX - means on hold