DQ and RFC process
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Info
This wiki is about RFC and DQ methodology.
Problems with old process:
- no specs/SA in many cases
- developers had no clear plans
- we had no idea what will be completed when (except urgent tasks)
Glossary
- L0 (L zero) = initial/rough;
- L1 = full
- RFC = Request For Change
- DQ = Development Queue
Top level Jag Soft Dev Workflow classes
We have the following top level workflows
- Projects (Prj). Examples: GM Split, POEM, DR/KPI, I-Portal
- Urgent Bugs (UB)
- Urgent Change (UC)
- Development Queue (DQ) - any work that is subject to CT2 Release and is not covered by Prj or UB
- Support (Sup). Examples: create new user, re-start server, etc.
- Misc (Misc)
"wf" mantis field is used to associate task with specific workflow class.
- Prj
- UB
- UC
- DQ1 - Invention/Analysis phases of DQ (BA/SA/etc)
- DQ2 - Implementation phases of DQ (Dev/QA/SIT/etc)
- Sup
- Misc
IP
Prj, UB, DQ have different initial phases but common end: IP (Implementation Phase).
It consists of the following sub-phases:
- Dev
- QA
- SIT
- UAT
- T2S (Transfer To Support)
- Rel (Release)
UB
Phases:
- BR - bug report
- #IP
UC
Phases:
- BA
- SA
- Est
- #IP
Proj
Phases:
- BA
- SA
- Est
- #IP
DQ
Phases:
DQ1:
- RFC
- IBA
- ISA
- PTR
- FSA
DQ2
Details of DQ workflow
For convenience it is broken into 2 sub-workflows: DQ1 and DQ2.
DQ1:
- covers BA, SA and related
- wf mantis field = DQ1
DQ2:
- covers Implementation (Dev/QA/SIT/etc)
- wf mantis field = DQ2
DQ1 details
RFC
- purpose: create mantis
- owner: Denise
- ph mantis field: RFC
Details:
- create mantis record with initial available info for Change Request or Non Urgent Bug
IBA
- purpose: (Initial Biziness Analysis or Bug Report)
- owner: Denise
- ph mantis field: IBA
Details:
- Conduct and post into mantis preliminary Business Analysis/Requirements (for changes) or Detailed Bug Report (for bugs)
- design/solution ideas could be added as well if needed/available
ISA
- purpose: (Initial Sys Analysis)
- owner: Alex
- ph mantis field: ISA
Details:
- review periodically RFC records (say 5 a week)
- meet to discuss: Alex, AG, Sasha, Denise, etc (all together or in sub groups) (group might depend on the task)
- split / combine as required
- tweak summary/desc as required
- Mantis Description field should have 3 sections:
- Problem/Request
- Solution
- SOW link
- identify what is large enough to be classified as a project and tag as such
- discuss solution
- conduct and post into Mantis L0 SA
- set Dv (to "any" if possible or to specific dev)
- set L0 emh/emhR
PTR
- purpose: (Product Team Review)
- owner: Denise or Alex?
- ph mantis field: PTR
Details:
- review periodically tasks that completed RFC-SA (say 5 a week)
- meet to discuss requirements/solution/emh (Marc, Denise, Alex, Perry?)
- reject/approve (by Marc)
- set T
- post notes as required
FSA
- purpose: Full System Analysis
- owner: AG
- ph mantis field: FSA
Details:
- conduct L1 SA
- consult KU, SA, developers, BA as required
- create SOW
DQ2 details
- purpose: Implementation
- owner: Perry
- ph mantis field: Dev/QA/SIT/UAT/T2S/Rel
Details:
- conduct weekly DQ meetings to:
- a) review previous week's progress
- b) create plans for next week
- review previous week's progress (post mortem):
- sort by due=wYY
- go task by task and see status/ph it is in (most must pass QA and be in SIT/UAT)
- send weekly review (post mortem) to all managers (Marc, KU, Ale, Den). Highlight in RED overdue tasks/developers that have overdue tasks.
- create plans for next week:
- identify how many m/h available from each dev next week (Normally, each dev would contribute 8 hours a week to DQ2. 4 hours if super busy with the Proj )
- sort tasks in DQ by T and create plan for each dev:
- assign mantis to dev
- set due mantis field to wXX where XX is week number
- send weekly plan to all managers (Marc, KU, Ale, Den)
- coordinate SIT/UAT and Release phases of DQ2
