Vendors IT
From UG
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Current vendors
TSI
Most Jaguar NY office IT tasks:
Contacts:
- Jeff - acc manager/backups/CRM x 8006 - cell 646-204-0732
- George - tech guru x 8007
- Hairum - dominican rep
- Rune - swiss guy
- Nia - reception, likes movies
- nelanka - indian guy x 8001 - cell 347-372-7722
- san - Mongolian guy, loves death metal x 8004
The best ways to contact TSI Tech Support Team
- Customer Portal http://support.tsintegrator.com [^] : Create ticket, View Invoices, Documents and Products purchase by TSI
- Send a ticket by email ticket@tsintegrator.com
- Phone contact: 212-937-7874; 1-800-214-1874
- Live Instant massaging support go www.tsintegrator.com click on live support.
Rackspace
CT2/CT1/Cloud
- Sales 1-800-961-2888
- Support 1-800-961-4454
- http://www.rackspace.com
- Roxanna Marazzi
Business Development Consultant 0208 734 2715
4Comm
4COMMNY is the service for the telephones and PBX system
- Tel to 4COMMNY: 631-254-1000
Contacts: Bill and Dean
Light Path
Phone System: Nortel PBX connected to Optimum LightPath fiber line
- Tel: 866-611-3434
- Michael Kaufman or IT Dept can make a contact to 4COMMNY.
Appriver
E-mail/blackberry support
- TECHNICAL SUPPORT
- Phone: 850-932-9900
- Email: support@appriver.com
- Hours: 24x7
- https://exg3.exghost.com/ - control panel
Carr Business
- 1-800-244-1880 ( only Carr Service tagged printers are valid for support)
Suzanne Synenko Carr Business Systems A Xerox Company 631-501-6683 631-249-0740 ssynenko@carrxerox.com
Printers:
- XEROX 1 -->DL-055 (this is the machine closet to the server room)
- XEROX 2 -->DL-622 (this is the machine closet to the entrance)
- XEROX 3 -->
- XEROX 4 -->DM-071 (this is the machine in acctg)
- XEROX 5 -->DL-530 (this is the machine in the EA team area)
Faxes:
- Import fax machine (this is the one closest to the entrance):
- Equipment ID.......DM072
- Meter Description BLACK METER
- Model..............X330X
- Serial.............NRB073195
- Operator...........
T**ouch Tone ID......#0413#072*
- Arden fax machine (this is the fax machine within the Arden dept):
- Equipment ID.......DM393
- Meter Description BLACK METER
- Model..............X363X
- Serial.............LBP271355
- Operator...........
- Touch Tone ID......#0413#393*
JFK
Printer (not covered by carr) and office supplies
DVSS
Door Access, Switch B
user name: dvr password: Str0ng4uS
Topaz is the name of the door card program & the login info is:
Operator: simon Password: spurs
Set up non managers with business1 access - this type of card access allows them to enter the bldg during normal business hours, including our office. Manager users, setup with always - this has no restrictions as to the times they can access the bldg & JFS.
Dell
Computer equipment/warranty/repair
Symantec
Antivirus support
ATT
Blackberrys for sales
TMOBILE
Wireless usb data
Sprint
Charles Sperry blackberry
Provantage
computer and software supplies store
Go Daddy
This site hosts the EA Portal tutorials
Thawte
This is our SSL provider for ct.jaguarfreight.com and is the only site we have an SSL for
- URL: http://www.thawte.com/
- Login User Name: jaguarfs
- Login Password: Jagfs421
Contact on file is: Denise Guastella & my e-mail address as well
Vendors options
- Advance2000 - IT support
- Dave 1-516-359-6085
Past vendors etc
Paul Min
- pmin79@gmail.com
