Jaguar Soft Dev Biz in Dec 2010
From UG
Contents |
About
This wiki explains major roles and business processes used in Jaguar Soft Dev Biz and Jaguar Internal IT.
Time frame: current and planned for next year.
Jaguar Internal IT
Jaguar Internal IT Mission: is to support IT software and hardware needs for Jaguar NY office and other offices: PCs, network and applications (email, MS Office, anti-virus, backups, etc)
Simon
Company President
- all financial IT decisions
- strategic decisions
- staff management of Alex (helps to resolve conflicts, PTO authorization, etc)
Alex
IT Manager
- staff management of Paul (helps to resolve conflicts, PTO authorization, etc)
- covers daily core IT when Paul is absent
Paul
IT Engineer
Fully covers all daily IT work:
- Level 2 (backend) - non routine server / network related jobs (internal IT and CT2 related)
- Level 1 (helpdesk)- routine desktop support (non MS Office); MS Office; contracts; non IT
Tira
- covers daily IT when Paul is absent
Jaguar Soft Dev Biz
Jaguar Soft Dev Biz Mission
- To create, deploy and support innovative software in the area of Transportation and Supply Chain. Currently most modules and features are implemented to support Jaguar Transportation Business, Arden Transportation and Supply Chain. Number of smaller features (custom reports) are created for other companies.
- First version of Domestic Portal/TMS solution has been developed that could be sold to medium/large companies.
- Additional modules will be added in the future such as:
- Inventory
- TMS for Air/Ocean modules
- Additional modules will be added in the future such as:
- Cybertrax 3 is planned as a new next generation platform
- Professional services - custom software development for specific Clients
Type of work and related activities
There are 3 types: Support/Tweaks, New Features/Projects, proposals
Support/Tweaks:
- bugs:
- investigation
- reporting
- fixing
- tweaks:
- posting
- defining requirements and design
- implementing
- training
- questions from users
- system configuration (create users, etc)
- misc (example: create urgent report for Client)
New Features/Projects:
- new features (example: add new report)
- projects (example: integrate with Descartes TMS)
Proposals
- response to RFPs with estimates
Major Steps and Roles
| Role | Step |
| Module Owner or Client | Submit request/idea |
| Business Analyst | Define and document Detailed Requirements(DR) and Design Ideas(DI) |
| Systems Analyst | Review and finalize DR/DI wiki; Provide SA Notes (SAN) wiki |
| Developer | Write code based on wiki spec |
Additional Steps and Roles
| Role | Step |
| Development Manager | Review spec / Assign developer |
| SA/QA | Testing |
| Business Analyst | UAT |
| Systems Analyst / SA | Wiki Update |
Management: Major Steps and Roles
| Role | Step |
| Business Analyst / PM | Manage timeline, communication for the project |
| Sprint Manager | Manage implementation, releases |
Roles and responsibilities per team member
Simon
- Title: President
- financial and strategic decisions
- interfacing clients
- generating design ideas
- writing/editing proposals
- Module Owner for some modules
Marc
- Title: Vice President, Strategy
- strategic decisions
- interfacing clients
- generating design ideas
- writing/editing proposals
- Module Owner for some modules
Alex
- Title: IT Manager (misleading, should say Software Manager)
- Develop business processes (for software development)
- Monitor the team, help, train
- SA role
- Write proposals
Tira
- Title: SA/PM
- Sprint management
- SA role
- Write proposals
- Support of selected CT2 components
Denise
- Title: BA/PM
- BA role
- PM role
- Support coordinator
- Support of selected CT2 components
Tracy
- Title: BA/PM
- BA role
- PM role
- Support of selected CT2 components
Paul
- Title: Network and Server Admin
- Releases
- server support
- infrastructure solutions
Kostya
- Title: Development Manager
- Coordinate Dev Team
- DBA
- developer
Andrei and Roma
- Title: Systems Analyst/QA
- SA role
- QA role
Sasha, Koltsov and Misha
- Title: Developer
- code writing
