Cybertrax 2.1 Client (Q and A)
From UG
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Discussion could be posted here.
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New Unanswered Questions and Discussion
Some new fields seem to duplicate existing
New fields
- Authorization status,
- Approved For Date,
- Approved By
- “Approved On
- etc
seem to serve same purpose as existing:
- Authorized By,
- Authorized MOT (could be hold),
- Authorization Method,
- On Customer Hold
- Pending Approval
We have to make a decision if we want to:
Option a) “discontinue” some of the old fields (then we must analyse where on pdfs/reports, etc we used them and delete or archive)
Option b) re-use some of the old fields (and potentially rename)
Option c) keep all as is but define better the difference and purpose
Answer: ???
Answered Questions
How to avoid situation when planners ignore some new shipments for a long time?
Answer: Currently this is not required for phase 1 and will be addressed for possibly phase 2. Although, suggestion was given such as auto approve or auto reject, based upon a certain amount of time. Yet this is something that would need to be further discussed and defined by Elizabeth Arden.
When Jag operator may see or "start to move" CT?
Answer: Once a record is approved by a planner or an E.M, that shipment will then show on the live tab for both the internal & client applications
What additional read-only fields edited by Jag oper Shipper will see?
Answer:
- A: Trucker, Estimated Pick up date, Actual Pick up date, Estimated Delivery date, Actual Delivery date, Approved (with name of person who approved, including the date & time), Hold (with name of person who placed on hold, including the date & time), Rejected (with name of person who rejected it, including the date & time)
EM and Planner - same thing?
Answer:
- A:No, not the same thing, but they are similar. They play the same role in the approval process.
Any requirement for release date?
Answer:
- A: ASAP, ideally just several weeks
