DQ and RFC process
From UG
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This wiki is about RFC and DQ methodology.
Problems with old process:
- no specs/SA in many cases
- developers had no clear plans
- we had no idea what will be completed when (except urgent tasks)
Glossary
- L0 (L zero) = initial/rough;
- L1 = full
- RFC = Request For Change
- DQ = Development Queue
DQ UB Proj and Sup
?|Map|Misc|Sup| --- UB: |BR| --- DQA: |IBA|ISA|PTR|FSA| --- ProjA: |BA|SA|Est|---- Impl:|Dev|QA|SIT|UAT|UAT1|UAT2|UAT3|UAT4|UAT5|UAT6|UAT7|UAT8|T2S|Arc|----- Old: |ArcBDlogs|Blog2009|Blog2010|Blog2011|Blog2012| Dlog|
Urgent Bugs
- U-bugs are managed by Sup Man, must be posted into mantis, estimated and fixed ASAP. Decide if they require Emerg Release.
- Non Urgent Bugs are managed through RFC
DQ Phases
DQ RFC
BC IBA
- purpose: (Change Request/Biz Analysis or Bug Report)
- owner: Denise
Details:
- create mantis for requested Change or Non Urgent Bug
- Conduct and post into mantis L0 BA (requirements) or Detailed Bug Report
DQ ISA
- purpose: (Initial Sys Analysis)
- owner: Alex
Details:
- review periodically RFC records (say 5 a week)
- meet to discuss: Alex, AG, Sasha, Denise, etc (all together or in sub groups) (group might depend on the task)
- split / combine as required
- tweak summary/desc as required
- Mantis Description field should have 3 sections:
- Problem/Request
- Solution
- SOW link
- identify what is large enough to be classified as a project and tag as such
- discuss solution
- conduct and post into Mantis L0 SA
- set Dv (to "any" if possible or to specific dev)
- set L0 emh/emhR
DQ PTR
- (Product Team Review)
- owner: ???
Descr:
- review periodically tasks that completed RFC-SA (say 5 a week)
- meet to discuss requirements/solution/emh (Marc, Denise, Alex, Perry?)
- reject/approve (by Marc)
- set T
- post notes as required
DQ FSA
4) (Full System Analysis) // AG
- conduct L1 SA
- consult KU, SA, developers, BA as required
- create SOW
DQ Dev, QA, SIT, UAT, T2S, Rel
5) ph = DQ (Dev/QA/SIT/UAT/T2S/Rel phases of RFCs and Non Urgent Bugs) // Perry
- conduct weekly DQ meetings to: a) review previous week's progress b) create plans for next week
- review previous week's progress (post mortem):
- sort by due=wYY
- go task by task and see status/ph it is in (most must pass QA and be in SIT/UAT)
- send weekly review (post mortem) to all managers (Marc, KU, Ale, Den)
- create plans for next week:
- identify how many mh available from each dev next week
- sort tasks in DQ by T and create plan for each dev:
- assign mantis to dev
- set due mantis field to wXX where XX is week number
- send weekly plan to all managers (Marc, KU, Ale, Den)
- coordinate SIT/UAT and Releases of DQ
