2010 Jan 31: Impact of IT transformation
From UG
Contents |
Intro
Departure of Paul who was in house network admin and desktop support engineer and arrival of Sys Admin Vlad and TSI IT support company will:
- allow to create #Unified approach to Jaguar internal IT and CT2 development
- add some #Minor new responsibilities to members of Prod and Dev teams
Minor new responsibilities
Denise
- server backup: tapes rotation, coordination with TSI
This will disappear after creating "Remote Backup solution" (m#2742).
- Webex support
Tracie
- Appriver: create user, primary Jaguar point of contact with vendor
This might be transferred to Internal Sales Manager we are hiring right now.
Tira
- Rackspace: primary Jaguar point of contact with vendor
TBD
- IT Inbox queue monitoring
Vlad, Andrei, Roma
- Handling certain IT Support tasks such as: Sugar, Jaguar website updates, wiki, mantis, Constant Contact
Unified approach
United approach to Jaguar internal IT and CT2 development will result in many interesting projects. A lot of them has to do to with migrating IT apps and services to Cloud potentially integrating some of them under CT2.
For example see 0002719: ("Webfolders") Migrate shared and users files and folders into Cloud
Systems development tasks
We will have special type of IT systems related tasks: "IT Systems development tasks". They will follow our Software Dev Model with MO/BA/SA/QA/UAT assigned, etc. These tasks will involve Sys Admin.
