CyberTrax 2.1 Client (Internal use cases)

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Business story no. 2

Company Jackel whose a supplier for company CEI Holmdel. According to the new business process operator Mary Doe at Jackel is responsible for creating new shipments. All new shipments with PO issued by CEI Holmdel have to go through authorization process by planner John at Arden in Stamford. If authorized then they are ready to enter into the transportation phase and will be handled by Jaguar operator Susan. It is also possible that they get rejected or put on hold. In addition, supervisor Mike at Arden would like to monitor/run reports on all shipments created by Jackel.

June 30, Wednesday;

Mary has the following product ready to ship from a local NJ company that her company deals with. The name and address of the company is MHI and they are located at 303-333 North Street in Teterboro, NJ. This product is shipping to Cosmetic Essence Inc (CEI), who are located at 2182 Route 35S in Holmdel, NJ. She has labels under PO # H016258, Sku 15951E6, that are packed onto 3 pallets, with 45 cartons, that contain 8900 pcs inside, and weighs 256 pounds.

As Mary starts to enter in the pickup information, she notices that company MHI, is not listed in the web portal's address book and she has to add it. So Mary clicks on "add new address" button and a window pops up for her to enter in the following information: Company Name, First Address Line, Second Address line and Third Address Line (if needed), City, State & Zip. After Mary enters this information, this address will display inside of the company address text area, leaving the company name area blank. She continues on to enter all information and creates CT record 11114.


... pm

After a long morning, planner John logs back in to find this new record Mary at Jackel created. As he reviews the information entered, he notices that the pickup location address box shows MHI, at 303-333 North Street in Teterboro, NJ and says to himself OH!, these are those labels urgently needed for the approved for CT 11112 that's shipping on 01-Jul-2010. So he approves it immediately and waits for Jaguar to route the shipment.

If planner or EM rejects or places a CT on hold, the system will not notify Jag internal user that there is a new address pending verification

... pm

Now Jaguar Super user Rob checks his dashboard and sees a panel notification that there is 1 new pending address for approval. He clicks on the number of new addresses and sees address MHI, at 303-333 North Street in Teterboro, NJ for CT record 11114. Rob checks the address book by way of admin drop down menu, to see if this company city already exists. He finds that it already exists but it is not known as a pickup location, so Rob has to update address by checking the box T4. Now Rob lets Jag operator Erin know that he approved the address for this new record # 11114 and she now can start working on assigning a pickup trucker.'

...later that day

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