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Revision as of 21:19, 13 February 2010


BA - Business Analyst

Communication and decision making process

Typical chains:

  • 1) BA > Developer
  • 2) BA > SA > Developer
  • 3) BA > SA > QA > Developer
  • 4)
    • BA > SA > QA (review, proof read)
    • BA > SA > Developer


There are several major challenges:

  • a) long chain from BA to Dev:
    • question/task get stuck in every "node" increasing total time to develop
    • message get's altered because of chain ("isporchennyi telefon")
  • b) decision making:
    • typical problem is to delegate decision up the chain instead of making it yourself
  • c) questions that could be answered at a higher node are passed to the lower node
  • d) level of details is too high or too low
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