Query (User Guide)
From UG
(→Figure 1. Query Tab) |
|||
| Line 88: | Line 88: | ||
== Figure 1. Query Tab == | == Figure 1. Query Tab == | ||
| + | |||
| + | [[File:Query.JPG]] | ||
Revision as of 18:30, 7 February 2010
Contents |
Purpose
The purpose of this feature is to provide an easy way to ask Operator Of Last Change a question about a shipment.
Location
It is located on "Query" tab of any CT.
User Interface
Query tab consists of 3 sections A, B, C. See below.
Section A: New Query form
Section A is a form for new query.
It consists of the following fields.
To
This field defines who will reseive this query.
It is read only. It always defaults to e-mail of the Operator Of Last Change.
From
This field defines "from" e-mail field.
It is read only.
It always defaults to e-mail of the Current User.
Jaguar CC
User may select a number of jaguar users that would receive a copy of Query through email.
Subject
This is a subject of e-mail. It always ha a form of: Query CT# <current CT num>
Query
Textarea where user should enter a query.
Section B
Section B has buttons Submit and Group Submit (this button is present only if CT is part of a group).
Section C
Section C is a History. It presents all queries ever submitted for this CT.
It contains: date/time query has been submitted, Subject, to, from information
Edit and Delete buttons.
Use Cases
Create and Submit New Query
Create, Submit and CC new Query
Edit Query
Delete Query
Misc
Query Email Template
Client Functionality
Client will not receive Query or see Query Log.
BCC New Query
Every Query will be sent to Query BCC list defined in Admin. See ....
Figure 1. Query Tab
