CT2 Contingency Plan

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===Summary===
===Summary===
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The objective of CT2 Contigency Plan is to be able to recover and support continuity of business of all critical systems hosted by Rackspace resulting from a full datacenter outage. Currently '''CT2, SugarCRM, Mantis, Wiki, Homepage websites''' are hosted by Rackspace in Texas. This wiki should document all steps necessary to failover to a Disaster Recovery site (current designated as Valley Stream, NY office). This includes steps to restore databases, bring up web servers, application servers, FTP servers, and SMTP functionality. Normalization steps (reverting system from the Disaster Recovery back to Production site) will need to be documented as well.  
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The objective of CT2 Contigency Plan is to be able to recover and support continuity of business of all critical systems hosted by Rackspace resulting from a full datacenter outage. Currently '''CyberTrax, SugarCRM, Mantis, Wiki, Homepage websites''' are hosted by Rackspace in Texas. This wiki should document all steps necessary to failover to a Disaster Recovery site (current designated as Valley Stream, NY office). This includes steps to restore databases, bring up web servers, application servers, FTP servers, and SMTP functionality. Normalization steps (reverting system from the Disaster Recovery back to Production site) will need to be documented as well.  
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External interfaces including, but not limited to EDI transfers to Trendset, EDI transfers to Descartes (TMS), and all other systems that interface with CyberTrax2 are in scope for this contingency plan.  
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External interfaces including, but not limited to EDI transfers to Trendset, EDI transfers to Descartes (TMS), and all other systems that interface with CyberTrax are in scope for this contingency plan.  

Revision as of 20:08, 10 February 2012


Contents

Summary

The objective of CT2 Contigency Plan is to be able to recover and support continuity of business of all critical systems hosted by Rackspace resulting from a full datacenter outage. Currently CyberTrax, SugarCRM, Mantis, Wiki, Homepage websites are hosted by Rackspace in Texas. This wiki should document all steps necessary to failover to a Disaster Recovery site (current designated as Valley Stream, NY office). This includes steps to restore databases, bring up web servers, application servers, FTP servers, and SMTP functionality. Normalization steps (reverting system from the Disaster Recovery back to Production site) will need to be documented as well.


External interfaces including, but not limited to EDI transfers to Trendset, EDI transfers to Descartes (TMS), and all other systems that interface with CyberTrax are in scope for this contingency plan.


At this point, there is no specific Recovery Point Objective (RPO) or Recovery Time Objective (RTO) for this plan. These parameters will be determined at a later time.


Deployment Diagram

[Perry will create in Visio]

Recovery Steps

[Vlad to complete]

Estimated recovery time [to be filled in]


Database

Web Server

Application Server

FTP server

SMTP server


Recovery steps......

Normalization Steps

[Vlad to complete]

Estimated normalization time [to be filled in]


Database

Web Server

Application Server

FTP server

SMTP server

Normalization steps...

Personal tools