Notes11
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== itn2 == | == itn2 == | ||
=== How to provide IT support. Biz process ver 1.0 === | === How to provide IT support. Biz process ver 1.0 === | ||
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| + | == itn2a == | ||
| + | === IT Support instructions letters === | ||
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| + | *** IT Support instructions letter to non NY jaguar offices *** | ||
| + | . | ||
| + | Dear All, | ||
| + | . | ||
| + | Depending on the type of a problem please email or call: | ||
| + | . | ||
| + | * CT2 issues/Sugar CRM (non-urgent): email ihelp@jaguarfreight.com(Jaguar IT) | ||
| + | * CT2 issues/Sugar CRM (urgent): ??? | ||
| + | * Email (non-urgent): itsupport@jaguarfreight.com (TSI vendor) | ||
| + | * Email (urgent): Appriver??? | ||
| + | . | ||
| + | Regards, Jaguar IT NY | ||
*** IT Support instructions letter to jaguarny *** | *** IT Support instructions letter to jaguarny *** | ||
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* Phone issues: call 631-254-1000 (4Comm vendor) | * Phone issues: call 631-254-1000 (4Comm vendor) | ||
| - | * CT2 | + | * CT2 issues: email ihelp@jaguarfreight.com(Jaguar IT) |
* All other tasks: itsupport@jaguarfreight.com (TSI vendor) | * All other tasks: itsupport@jaguarfreight.com (TSI vendor) | ||
| + | . | ||
| + | Regards, Jaguar IT NY | ||
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| + | *** IT Support instructions letter to devteam *** | ||
| + | . | ||
| + | Dear All, | ||
| + | . | ||
| + | For issues with Mantis, Wiki, SVN, Demo server please email or call: | ||
| + | . | ||
| + | * Connectivity issues: Vlad | ||
| + | * Users, configuration (all but SVN): Andrei/Roma | ||
. | . | ||
Regards, Jaguar IT NY | Regards, Jaguar IT NY | ||
Revision as of 04:36, 2 March 2011
Contents |
About
March
itn1
Strategic decision about IT support
itn2
How to provide IT support. Biz process ver 1.0
itn2a
IT Support instructions letters
*** IT Support instructions letter to non NY jaguar offices *** . Dear All, . Depending on the type of a problem please email or call: . * CT2 issues/Sugar CRM (non-urgent): email ihelp@jaguarfreight.com(Jaguar IT) * CT2 issues/Sugar CRM (urgent): ??? * Email (non-urgent): itsupport@jaguarfreight.com (TSI vendor) * Email (urgent): Appriver??? . Regards, Jaguar IT NY
*** IT Support instructions letter to jaguarny *** . Dear All, . Depending on the type of a problem please email or call: . * Phone issues: call 631-254-1000 (4Comm vendor) * CT2 issues: email ihelp@jaguarfreight.com(Jaguar IT) * All other tasks: itsupport@jaguarfreight.com (TSI vendor) . Regards, Jaguar IT NY
*** IT Support instructions letter to devteam *** . Dear All, . For issues with Mantis, Wiki, SVN, Demo server please email or call: . * Connectivity issues: Vlad * Users, configuration (all but SVN): Andrei/Roma . Regards, Jaguar IT NY
