IT Support MAIN WIKI

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Revision as of 03:02, 2 March 2011 (edit) Alex (Talk | contribs) ← Older edit		Revision as of 03:09, 2 March 2011 (edit) (undo) Alex (Talk | contribs) (→IT Notes) Newer edit →
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	== IT Notes ==		== IT Notes ==
	=== march 2011 ===		=== march 2011 ===
-	==== itnote 01 Strategic decision about IT support ====	+	==== itn 01 Strategic decision about IT support ====
-		+
-	==== itnote 02 How to contact IT Support ====	+
-		+
		+	==== itn 02 How to contact IT Support ====
	== APPENDIX ==		== APPENDIX ==

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Revision as of 03:09, 2 March 2011

Contents 1 IT Notes 1.1 march 2011 1.1.1 itn 01 Strategic decision about IT support 1.1.2 itn 02 How to contact IT Support 2 APPENDIX

IT Notes

march 2011

itn 01 Strategic decision about IT support

itn 02 How to contact IT Support

APPENDIX

Main wikis about IT Support:

• Jaguar Servers Systems Applications
• Jaguar IT core How To Guides
• Vendors IT

Training:

• IT and SD concepts and terminology

Other:

• notes and files attached to 0002703: ** Documentation (related to Paul's transition) **
  • http://ct.jaguarfreight.com/mantis/view.php?id=2703

Mantis:

• Use "*IT Inbox" project to post tasks (if you want to keep track of them)

How to submit ticket for Jaguar NY user:

• Depending on the type of a problem:
  • Phone: call 4Comm
  • CT2/Sugar CRM: ihelp@...
  • All other tasks: itsupport@...