IT Support MAIN WIKI

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Revision as of 22:03, 1 March 2011 (edit) Alex (Talk | contribs) ← Older edit		Revision as of 22:03, 1 March 2011 (edit) (undo) Alex (Talk | contribs) Newer edit →
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	How to submit ticket for Jaguar NY user:		How to submit ticket for Jaguar NY user:
-	Depending on the type of a problem:	+	* Depending on the type of a problem:
-	* Phone: call 4Comm	+	** Phone: call 4Comm
-	* CT2/Sugar CRM: ihelp@...	+	** CT2/Sugar CRM: ihelp@...
-	* All other tasks: itsupport@...	+	** All other tasks: itsupport@...

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Revision as of 22:03, 1 March 2011

Main wikis about IT Support:

• Jaguar Servers Systems Applications
• Jaguar IT core How To Guides
• Vendors IT

Training:

• IT and SD concepts and terminology

Other:

• notes and files attached to 0002703: ** Documentation (related to Paul's transition) **
  • http://ct.jaguarfreight.com/mantis/view.php?id=2703

Mantis:

• Use "*IT Inbox" project to post tasks (if you want to keep track of them)

How to submit ticket for Jaguar NY user:

• Depending on the type of a problem:
  • Phone: call 4Comm
  • CT2/Sugar CRM: ihelp@...
  • All other tasks: itsupport@...