Vlad

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(Basics)
(Tasks management)
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== Tasks management ==
== Tasks management ==
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All tasks will come through Mantis and will be posted into 2 folders:
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All tasks will come through Mantis and will be under 2 values in "comp":
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* '''IT Inbox'''
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** for systems support tasks; currently only Sugar category
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** auto assigned by mantis
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* '''IT/CT2 Sys Adm'''
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* CT2 Systems
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** for systems developemnt
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* NY Systems
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** assigned by Alex, etc
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For work that does not fall under any existing mantis Vlad must create mantis himself (for reporting purposes, etc).
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'''Mantis fields:'''
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* P - priority
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* .emh - estimated man hours (to set before start)
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* .m/h - total hours spent
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'''Use standard approach to setting status field:'''
'''Use standard approach to setting status field:'''

Revision as of 22:36, 2 February 2011


Contents

Basics

  • Title: System Admin
  • Hours: part time
    • approx 10 hours /week for Support&Communication
    • approx 10 hours / week for projects
  • Team: Development Team
  • Manager: Reports to Kostya; dotted line to Alex; see also updated SDM_2010_2011#Team_structure_from_Feb_2011


Contacts:

  • Email: vspichek@gmail.com
  • Skype: s_vald
  • Cell: 1-650-339-3318 (urgent and emergencies only pls)
  • Cell hours: 10:30am - 6pm EST (to be confirmed)
  • Time zone: PST (San Fran)

Responsibilities

  • Provide for existing production and development servers and systems"
    • systems support
    • systems development
  • participate in projects in a systems admin/expert role

Tasks management

All tasks will come through Mantis and will be under 2 values in "comp":

  • CT2 Systems
  • NY Systems

Use standard approach to setting status field:

  • feedback - task is not clear, post question and assign back to reporter
  • accepted - task is clear but not yet started
  • started
  • completed
  • closed - to be set by Manager
  • statusX - means on hold

Reporting

Monthly report required with columns:

  • Category (IT or CT2)
  • m/h
  • m#
  • Mantis Summary

to be posted into http://ct.jaguarfreight.com/mantis/view.php?id=2726 in the form of spreadsheet file

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