Vlad

From UG

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Revision as of 01:50, 23 January 2011

Contents 1 Basics 2 Responsibilities 3 Tasks management 4 Reporting

Basics

• Title: System Admin
• Hours: part time
• Time zone: PST (San Fran)
• Team: Development Team
• Manager: Reports to Kostya; dotted line to Alex

Responsibilities

• Provide for existing production and development servers and systems"
  • systems support
  • systems development
• participate in projects in a systems admin/expert role

Tasks management

All tasks will come through Mantis and will be posted into 2 folders:

• IT Inbox
  • for systems support tasks; currently only Sugar category
• IT/CT2 Sys Adm
  • for systems developemnt

Mantis fields:

• P - priority
• .emh - estimated man hours (to set before start)
• .m/h - total hours spent

Use standard approach to setting status field:

• feedback - task is not clear, post question and assign back to reporter
• accepted - task is clear but not yet started
• started
• completed

• closed - to be set by Manager
• statusX - means on hold

Reporting