SDLC and related for 2012

From UG

Revision as of 19:04, 8 February 2012 (edit) Alex (Talk | contribs) (→Product Team) ← Older edit		Revision as of 19:06, 8 February 2012 (edit) (undo) Alex (Talk | contribs) (→Support Team) Newer edit →
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	* Support Manager (Denise)		* Support Manager (Denise)
		+	:: ''- reports to Development Manager''
		+
	* Systems Administrator (Vlad)		* Systems Administrator (Vlad)
		+	:: ''- reports to Development Manager''
		+
	* Support Engineers (Tracie, AG)		* Support Engineers (Tracie, AG)
		+	:: ''- reports to Development Manager''
	== Development Process ==		== Development Process ==

---

Revision as of 19:06, 8 February 2012

Contents 1 Info 2 Teams and roles 2.1 Product Team 2.2 Dev Team 2.3 Support Team 3 Development Process 3.1 RFC 3.2 BA 4 Support Process 5 Project Management 5.1 Mantis cleanup 6 Misc 6.1 Communication hours 6.2 Mantis feedback 6.3 Status updates 7 Ver 2.0

Info

Teams and roles

Product Team

• Project Sponsor (Simon)

• Product Manager/Lead Module Owner (Marc)

- reports to Project Sponsor

• Module Owners (Simon, Marc, Karen, CK, ...)

- report to Project Sponsor

• CT2 Board (Simon, Marc, Karen, Alex, Perry)

- report to Project Sponsor

Dev Team

• Director of Development (Alex)

- reports to Project Sponsor

• Project Manager (Perry)

- reports to Director of Development

- managing timeline and resources

- managing all backlogs (projects, BA, Dev)

- project planning

- status updates

- escalations, conflict resolutions

- liaison between Dev and Product teams

- liaison between Dev and Support teams

• Solutions Architect (Alex)

- reports to Director of Development

• Development Manager (Kostya)

- reports to Director of Development

• Business/Systems Analysts (Tira, Alex, Perry)

- reports to Director of Development; for Sprint tasks to Project Manager

• Developers (Kostya, Sasha, AK, Misha)

- report to Development Manager; for Sprint tasks to Project Manager

• QA (Roma)

- reports to Development Manager; for Sprint tasks to Project Manager

Support Team

• Support Manager (Denise)

- reports to Development Manager

• Systems Administrator (Vlad)

- reports to Development Manager

• Support Engineers (Tracie, AG)

- reports to Development Manager

Development Process

RFC

ph = RFC

This phase is for ....

BA

??? I suggest to re-use .e, ..., 1,2,... for BAs. Add flag if required "type of hours"

BA phases: |RFC|Blog|BA|SA|ArcSR|MOSR|Est|

Dev phases:|Dlog|Dev|QA|UAT|WU|T2S|TG|CDR|Arc

Support Process

Project Management

Mantis cleanup

Review tasks from previous sprints that remain in open state and push BAs to resolve.

Sup tasks cleanup is managed by Sup Manager.

Misc

Communication hours

Mantis feedback

Status updates

Ver 2.0

• add est fields for BAs and weekly schedule (alex)
• Formal approval of SOWs
• Change control for tasks in Dev
• UAT by end users
• Formal communication plan for executives (dashboard)
• post mortem for Sprint with Dev team // post proj review
• weekly status updates (all dev team together)