CT2 Help

From UG

Revision as of 20:26, 26 March 2011 (edit) Alex (Talk | contribs) ← Older edit		Current revision as of 16:55, 20 December 2011 (edit) (undo) Alex (Talk | contribs)
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-	[[Category:Support]]	+	[[Category:CT2Misc]]
	== General Info ==		== General Info ==

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Current revision as of 16:55, 20 December 2011

Contents 1 General Info 2 Requirements 3 Solution 4 Q and A 4.1 Where to put Help button 5 Discussion

[edit] General Info

[edit] Requirements

Core need: CT2 needs a "help system". For example if user is interaction with "Create Sales Invoice" screen he should be able to "pull User Guide article" that briefly covers related important info.

• R1) It must be easily managed
• R2) Ability to update text without re-release
• R3) Ability to include graphics

[edit] Solution

Simple solution is suggested:

• on some screens have "Help" button. If user clicks on it then system creates pop-up that displays relevant info

Tech Note
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I suggest populate pop-up with html page that is hosted under say "/help" dir
on Tomcat. (Same server that CT2 is on)

• let's start by introducing this system to just one part of the system, say "Acc Reports"

[edit] Q and A

[edit] Where to put Help button

• option 1: always put it on top left or right corner below main menu
• option 2: add it to top bar (but in this case system should detect what screen user is looking at)
• option 3: add it in various places depending what page

[edit] Discussion

This spec needs to be discussed