Notes11

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(How to provide IT support. Biz process ver 1.0)
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  .
  * Phone issues: call 631-254-1000 (4Comm vendor)
  * Phone issues: call 631-254-1000 (4Comm vendor)
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  * CT2/Sugar CRM issues: email ihelp@jaguarfreight.com(Jaguar IT)
+
  * CT2/Sugar issues: email ihelp@jaguarfreight.com(Jaguar IT)
  * All other tasks: itsupport@jaguarfreight.com (TSI vendor)
  * All other tasks: itsupport@jaguarfreight.com (TSI vendor)
  .
  .

Revision as of 03:57, 2 March 2011


Contents

march 2011

1

Strategic decision about IT support

2

How to provide IT support. Biz process ver 1.0

*** IT Support instructions letter to jaguarny ***
.
Dear All,
.
Depending on the type of a problem please email or call:
.
* Phone issues: call 631-254-1000 (4Comm vendor)
* CT2/Sugar issues: email ihelp@jaguarfreight.com(Jaguar IT)
* All other tasks: itsupport@jaguarfreight.com (TSI vendor)
.
Regards, Jaguar IT NY

3

IT documentation

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