IT Support MAIN WIKI
From UG
(Difference between revisions)
Line 16: | Line 16: | ||
* notes and files attached to 0002703: ** Documentation (related to Paul's transition) ** | * notes and files attached to 0002703: ** Documentation (related to Paul's transition) ** | ||
** http://ct.jaguarfreight.com/mantis/view.php?id=2703 | ** http://ct.jaguarfreight.com/mantis/view.php?id=2703 | ||
+ | |||
+ | |||
+ | Mantis: | ||
+ | |||
+ | * Use "*IT Inbox" project to post tasks (if you want to keep track of them) | ||
+ | |||
+ | |||
+ | How to submit ticket for Jaguar NY user: | ||
+ | |||
+ | Depending on the type of a problem: | ||
+ | * Phone: call 4Comm | ||
+ | * CT2/Sugar CRM: ihelp@... | ||
+ | * All other tasks: itsupport@... |
Revision as of 22:03, 1 March 2011
Main wikis about IT Support:
Training:
Other:
- notes and files attached to 0002703: ** Documentation (related to Paul's transition) **
Mantis:
- Use "*IT Inbox" project to post tasks (if you want to keep track of them)
How to submit ticket for Jaguar NY user:
Depending on the type of a problem:
- Phone: call 4Comm
- CT2/Sugar CRM: ihelp@...
- All other tasks: itsupport@...