Vlad
From UG
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All tasks will come through Mantis and will be posted into 2 folders: | All tasks will come through Mantis and will be posted into 2 folders: | ||
| - | * IT Inbox | + | * '''IT Inbox''' |
** for systems support tasks; currently only Sugar category | ** for systems support tasks; currently only Sugar category | ||
| - | * IT/CT2 Sys Adm | + | * '''IT/CT2 Sys Adm''' |
** for systems developemnt | ** for systems developemnt | ||
| - | Mantis fields: | + | '''Mantis fields:''' |
* P - priority | * P - priority | ||
* .emh - estimated man hours (to set before start) | * .emh - estimated man hours (to set before start) | ||
* .m/h - total hours spent | * .m/h - total hours spent | ||
| - | Use standard approach to setting status field: | + | '''Use standard approach to setting status field:''' |
* feedback - task is not clear, post question and assign back to reporter | * feedback - task is not clear, post question and assign back to reporter | ||
Revision as of 03:13, 23 January 2011
Contents |
Basics
- Title: System Admin
- Hours: part time
- Team: Development Team
- Manager: Reports to Kostya; dotted line to Alex; see also updated SDM_2010_2011#Team_structure_from_Feb_2011
Contacts:
- Email: vspichek@gmail.com
- Skype: s_vald
- Cell: TBD(urgent and emergencies only pls)
- Time zone: PST (San Fran)
Responsibilities
- Provide for existing production and development servers and systems"
- systems support
- systems development
- participate in projects in a systems admin/expert role
Tasks management
All tasks will come through Mantis and will be posted into 2 folders:
- IT Inbox
- for systems support tasks; currently only Sugar category
- IT/CT2 Sys Adm
- for systems developemnt
Mantis fields:
- P - priority
- .emh - estimated man hours (to set before start)
- .m/h - total hours spent
Use standard approach to setting status field:
- feedback - task is not clear, post question and assign back to reporter
- accepted - task is clear but not yet started
- started
- completed
- closed - to be set by Manager
- statusX - means on hold
Reporting
Monthly report required with columns:
- Category (IT or CT2)
- m/h
- m#
- Mantis Summary
to be posted into http://ct.jaguarfreight.com/mantis/view.php?id=2726 in the form of spreadsheet file
