Jaguar Soft Dev Biz in Dec 2010

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* Title: ''IT Manager'' (misleading, should say Software Manager)
* Title: ''IT Manager'' (misleading, should say Software Manager)
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==== Alex ====
 

Revision as of 04:03, 29 November 2010


Contents

About

Current roles and responsibilities (per person)

Jaguar Internal IT

Jaguar Internal IT Mission: is to support IT software and hardware needs for Jaguar NY office and other offices: PCs, network and applications (email, MS Office, anti-virus, backups, etc)

Simon

Company President

  • all financial IT decisions
  • strategic decisions
  • staff management of Alex (helps to resolve conflicts, PTO authorization, etc)

Alex

IT Manager

  • staff management of Paul (helps to resolve conflicts, PTO authorization, etc)
  • covers daily core IT when Paul is absent

Paul

IT Engineer

Fully covers all daily IT work:

  • non routine server / network related jobs
  • routine desktop support (non MS Office)
  • MS Office
  • contracts, etc
  • some non IT

Tira

  • covers daily IT when Paul is absent

Jaguar Soft Dev Biz

Jaguar Soft Dev Biz Mission

  • To create, deploy and support innovative software in the area of Transportation and Supply Chain. Currently most modules and features are implemented to support Jaguar Transportation Business, Arden Transportation and Supply Chain. Number of smaller features (custom reports) are created for other companies.
  • First version of Domestic Portal/TMS solution has been developed that could be sold to medium/large companies.
  • Additional modules will be added in the future such as:
    • Inventory
    • TMS for Air/Ocean modules
  • Cybertrax 3 is planned as a new next generation platform
  • Professional services - custom software development for specific Clients

Type of work and related activities

There are 2 types: Support/Tweaks and New Features/Projects

Support/Tweaks:

  • bugs:
    • investigation
    • reporting
    • fixing
  • tweaks:
    • posting
    • defining requirements and design
    • implementing
  • training
  • questions from users
  • system configuration (create users, etc)
  • misc (example: create urgent report for Client)

New Features/Projects:

  • new features (example: add new report)
  • projects (example: integrate with Descartes TMS)

Execution: Major Steps and Roles

Role Step
Module Owner or Client Submit request/idea
Business Analyst Define and document Detailed Requirements and Design Ideas - DR/DI wiki
Systems Analyst Review and finalize DR/DI wiki; Provide Tech Notes wiki
Developer Write code based on wiki spec

Examples:

Execution: Additional Steps and Roles

Management: Major Steps and Roles

...


Roles and responsibilities per team member

Simon
  • Title: President
Marc
  • Title: Vice President, Strategy
Alex
  • Title: IT Manager (misleading, should say Software Manager)
Retrieved from "https://wiki.jaguarfreight.com/Jaguar_Soft_Dev_Biz_in_Dec_2010"
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