CyberTrax 2.1 Client (Internal use cases)

From UG

Revision as of 19:17, 26 August 2010

Business story no. 2

Company Jackel whose a supplier for company CEI Holmdel. According to the new business process operator Mary Doe at Jackel is responsible for creating new shipments. All new shipments with PO issued by CEI Holmdel have to go through authorization process by planner John at Arden in Stamford. If authorized then they are ready to enter into the transportation phase and will be handled by Jaguar operator Susan. It is also possible that they get rejected or put on hold. In addition, supervisor Mike at Arden would like to monitor/run reports on all shipments created by Jackel.

July 01, Thursday; 9:56am

Mary has the following product ready to ship from a different NJ warehouse that her company deals with. The name and address of this company is MHI and they are located at 303-333 North Street in Teterboro, NJ 07608. The product is shipping to Cosmetic Essence Inc (CEI), who are located at 2182 Route 35S in Holmdel, NJ. She has labels under PO # H016258, Sku 15951E6, that are packed onto 3 pallets, with 45 cartons, that contain 8900 pcs inside, and weighs 256 pounds.

As Mary starts to enter in the pickup information from address book, she notices that company MHI is not listed and has to add this new address by clicking on "Create New Address" button. Once Mary clicks create new address, a window pops up with an address form for her to enter in the following information: Company Name, First Address Line, Second Address line and Third Address Line (if needed), City, State, Zip, contact name & telephone. Once completed, she presses save and the address information will now display inside of the company address text area, leaving the company name area above blank. Then she continues on to enter all required information and creates CT record 11114.

...11:55am

After a long morning, planner John logs back in to find this new record Mary at Jackel created. As he reviews the information entered, he notices that the pickup location address shows as MHI, at 303-333 North Street in Teterboro, NJ 07608 and says to himself OH!, these are those labels urgently needed...so he immediately approves it and waits for Jaguar to route the shipment.

... 11:58am

Jaguar superuser Rob checks his dashboard to find that there is 1 new pending address for review on his (NPA) panel. He clicks on the hyperlink number of new addresses to see a new panel showing that shipper Mary Doe for CT # 11114 has address MHI, at 303-333 North Street in Teterboro, NJ 07608 and clicks view. Rob then goes and checks the address book by way of admin drop down menu, to see if this company city MHI with this address already exists. He finds that it does, but it is not listed as a pickup location. So Rob has to update the address by checking the appropriate transportation check box (T4) and then saves. Upon Rob pressing save, that address will now be available in the address book on the shippers interface as a pickup location. Now Rob goes back into his (NPA) panel to check the box for the address entered by the shipper as approved and clicks on closed, making the address with CT record move onto the closed tab. Lastly, Rob turns to his left to let his team member, Jag operator Erin, know that he approved the address for this new record # 11114 and she can start working on it assigning a pickup trucker.'

Use Case

Use case. Log In As a Supplier

Mary logs in. Her homepage is Shipments List, New Tab. No shipments displayed. See #Figure 1.

Figure 1

Use case. Add shipment

Mary clicks on “Add” button. System offers empty form. See #Figure 2.

Figure 2

Use case. Select Pick up and delivery location

Mary selects No option for the radio button, because the pick up location that she wants is not the same as the shipper location. She looked for MHI address for Pick up location and CEI address for delivery location from the address book dropdown list. She found CEI for delivery location, but she could not find MHI address for pick up location #Figure 3, so she had to click on Create New Address button in order to enter a new address into the system. A window pop-ups for Mary to enter a new address that she would like then clicks Save button, see - #Figure 3a. The address that Mary entered would display on Pick up Location text area. Then she selects CEI-Holmdel as P.O.Issued by, and enters more detail in order to create a shipment. See - #Figure 3b

Figure 3

Figure 3a

Figure 3b

Use case. Create Jaguar Operator Robert as Super Ops

Jaguar operations manager creates Jaguar Users robert@jaguarfreight.com. Check on Truck Dom Stats and New Pending Address for Dashboard configuration and select E0.Client Company to Elizabeth Arden under Truck Dom Stats. This means that Robert is able to see Truck Dom Stats and New Pending Address panels on his dashboard See #Figure 4

Figure 4

Use case. Shipment was approved and handled by Jaguar Operator

That shipment was created as CT#11114 by Mary. It was approved by John Smith, EM/Planner at Elizabeth Arden. Rob logged on to Internal application. He can see Truck Dom Stats and New Pending Address panels on his dashboard. He sees there is 1 new address is pending to review and add as #Figure 5.

Figure 5

Use case. Review new address against addresses on address book

Rob clicks number of new address hyperlink, then the panel will be replaced by the view page of new address(es) result. See - #Figure 6. He can view an address record by checking a check box next to the record and click View button or double click on the record. See - #Figure 7. He opened an address book from Admin module on another tab of window in order to review a new address that Mary requested to add against addresses on the address book. See- #Figure 8. MHI is already existed but it is not listed as a pick up location. Rob updated this address to be a pick up location as well. See #Figure 8a

Figure 6

Figure 7

Figure 8

Figure 8a

Use case. After new Address has been added to the system

Rob searched for MHI and MHI was already existed but not listed as Pick Up Location or (T4) on address book. He updated MHI address on the address book as Pick up Location by check on (T4) field, then he came back to the view of new pending address and updated status of this address to Closed by checking on the check box near the record then clicking on Closed button. See - #Figure 9. The address will disappear on New Tab but appear on Closed tab. See - #Figure 10 and #Figure 11. After that, Rob told Jaguar Operator Erin to update the record as the address has been corrected on the system. She clicks on From Address book and searches and selects for MHI from address book and updates the record accordingly.

Figure 9

Figure 10

Figure 11