Vendors IT

From UG

Current revision as of 14:50, 16 July 2012

[edit] Current vendors

[edit] (NO LONGER HIRE) TSI

Most Jaguar NY office IT tasks:

Contacts:

• Jeff - acc manager/backups/CRM x 8006 - cell 646-204-0732
• George - tech guru x 8007
• Hairum - dominican rep
• Rune - swiss guy
• Nia - reception, likes movies
• nelanka - indian guy x 8001 - cell 347-372-7722
• san - Mongolian guy, loves death metal x 8004

The best ways to contact TSI Tech Support Team

- Customer Portal http://support.tsintegrator.com [^] : Create ticket, View Invoices, Documents and Products purchase by TSI

- Send a ticket by email ticket@tsintegrator.com

- Phone contact: 212-937-7874; 1-800-214-1874

- Live Instant massaging support go www.tsintegrator.com click on live support.

[edit] MT (CURRENT FIRM)

Contacts:

• IT support: itsupport@jaguarfreight.com or 631-750-6737
• Mike - Project manager - 631-905-1853
• Roberto - Technician - 631-219-8297

[edit] Rackspace

CT2/CT1/Cloud

• Sales 1-800-961-2888
• Support 1-800-961-4454
• http://www.rackspace.com
• Roxanna Marazzi

Business Development Consultant 0208 734 2715

[edit] 4Comm

4COMMNY is the service for the telephones and PBX system

• Tel to 4COMMNY: 631-254-1000

Contacts: Bill and Dean

[edit] Light Path

Phone System: Nortel PBX connected to Optimum LightPath fiber line

• Tel: 866-611-3434

• Michael Kaufman or IT Dept can make a contact to 4COMMNY.

[edit] Cable Vision (Optimum)

Internet connection is down:

• Tel:516-364-8400
• Acct: 07858-511190-01-05

[edit] Appriver

E-mail/blackberry support

• TECHNICAL SUPPORT
  • Phone: 850-932-9900
  • Email: support@appriver.com
  • Hours: 24x7
  • https://exg3.exghost.com/ - control panel

[edit] Carr Business

• 1-800-244-1880 ( only Carr Service tagged printers are valid for support)

Suzanne Synenko
Carr Business Systems
A Xerox Company
631-501-6683
631-249-0740
ssynenko@carrxerox.com

Printers:

• XEROX 1 -->DL-055 (this is the machine closet to the server room)
• XEROX 2 -->DL-622 (this is the machine closet to the entrance)
• XEROX 3 -->
• XEROX 4 -->DM-071 (this is the machine in acctg)
• XEROX 5 -->DL-530 (this is the machine in the EA team area)

Faxes:

• Import fax machine (this is the one closest to the entrance):
  • Equipment ID.......DM072
  • Meter Description BLACK METER
  • Model..............X330X
  • Serial.............NRB073195
  • Operator...........
  • Touch Tone ID......#0413#072*

---

• Arden fax machine (this is the fax machine within the Arden dept):
  • Equipment ID.......DM393
  • Meter Description BLACK METER
  • Model..............X363X
  • Serial.............LBP271355
  • Operator...........
  • Touch Tone ID......#0413#393*

[edit] JFK

Printer (not covered by carr) and office supplies

[edit] DVSS

Door Access, Switch B

user name: dvr password: Str0ng4uS

Topaz is the name of the door card program & the login info is:

Operator: simon Password: spurs

Set up non managers with business1 access - this type of card access allows them to enter the bldg during normal business hours, including our office. Manager users, setup with always - this has no restrictions as to the times they can access the bldg & JFS.

Tel: (800) 508-4336

[edit] Dell

Computer equipment/warranty/repair

[edit] Symantec

Antivirus support

[edit] ATT

Blackberrys for sales

[edit] TMOBILE

Wireless usb data

[edit] Sprint

Charles Sperry blackberry

[edit] Provantage

computer and software supplies store

[edit] Go Daddy

This site hosts the EA Portal tutorials

[edit] Thawte

This is our SSL provider for ct.jaguarfreight.com and is the only site we have an SSL for

• URL: http://www.thawte.com/
  • Login User Name: jaguarfs
  • Login Password: Jagfs421

Contact on file is: Denise Guastella & my e-mail address as well

[edit] Vendors options

• Advance2000 - IT support
  • Dave 1-516-359-6085

[edit] Vendors Misc

Electronic Waste

• Valley Stream Sanitation - E-cycle Program
  • Wayne, manager 1-516-825-8108

[edit] Past vendors etc

[edit] Paul Min

• pmin79@gmail.com