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[[Category:IT]]
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[[Category:XArc]]
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== About ==
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This wiki contains IT Case Studies.
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== cs1 ==
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=== The Antivirus protection on PC appears to have expired ===
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<pre>
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From: George Bahar [mailto:gbahar@tsintegrator.com]
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Sent: Wednesday, March 02, 2011 10:17 AM
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To: Simon Kaye
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Cc: Alex Dobrovolsky
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Subject: RE: Antivirus protection
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Yes The issue has been solved.  For some reason I thought I had emailed you already.  My mistake.  Have a good day!
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Regards George
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---------------------------------------
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From: Simon Kaye [mailto:simon@jaguarfreight.com]
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Sent: Wednesday, March 02, 2011 9:31 AM
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To: George Bahar
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Cc: Alex Dobrovolsky
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Subject: RE: Antivirus protection
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I haven’t heard further from you, but this now appears to be fixed, is that correct?
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Sincerely
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Simon M. Kaye
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President/CEO
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-----------------------------------------------------------
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From: George Bahar [mailto:gbahar@tsintegrator.com]
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Sent: Tuesday, March 01, 2011 10:35 AM
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To: Simon Kaye
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Subject: RE: Antivirus protection
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We are currently looking into this right now.  Thank you
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-------------------------------------------------------------
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From: Simon Kaye [mailto:simon@jaguarfreight.com]
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Sent: Tuesday, March 01, 2011 9:08 AM
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To: ITsupport
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Subject: Antivirus protection
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The Antivirus protection n my PC appears to have expired. Please contact me about updating it.
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Sincerely
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Simon M. Kaye
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President/CEO
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</pre>
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== cs2 ==
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=== Need to mirror the 2 pairs of email addresses ===
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<pre>
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From: George Bahar [mailto:gbahar@tsintegrator.com]
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Sent: Wednesday, March 02, 2011 10:37 AM
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To: Alex Dobrovolsky
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Cc: Denise Guastella; Montira Renfrew; Tracie Eisenberg; Jeffery Walker
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Subject: RE: Paul Min
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Thanks Alex,  However I don’t have a full name and preferred password for these accounts that I’m going to create.  Is this something you can provide.  Also I don’t know if you would know the answer to this or if Paul knows but He never gave us the log in password for Samantec Endpoint management. 
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----------------------------------------------------------------
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From: Alex Dobrovolsky [mailto:alex@jaguarfreight.com]
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Sent: Tuesday, March 01, 2011 5:25 PM
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To: George Bahar
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Cc: Denise Guastella; Montira Renfrew; Tracie Eisenberg
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Subject: RE: Paul Min
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George,
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If you need to create new addresses to satisfy this biz requirement please do.
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There are a number of users that already set up in this way: Canny, Sam, etc.
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Regards, Alex.
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---------------------------------------------------------------------------
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From: George Bahar [mailto:gbahar@tsintegrator.com]
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Sent: Tuesday, March 01, 2011 4:59 PM
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To: Alex Dobrovolsky
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Subject: FW: Paul Min
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Hey Alex,  I got this mail.  I went onto appriver and saw that Samson and benny both don’t exist on appriver.  Do you want to create the 2 email address’? Or would you like me to do it for you.  Either way  I can’t mirror those emails as requested from marc without creating new emails under just .com
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------------------------------------------------------------------------------
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From: Marc Selter [mailto:marc@jaguarfreight.com]
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Sent: Tuesday, March 01, 2011 4:45 PM
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To: ITsupport
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Cc: Chikei Ho
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Subject: FW: Paul Min
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All,
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As requested by CK below:
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Need to mirror the following email addresses:
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From Samson@jaguarfreight.com.hk to Samson@jaguarfreight.com
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And
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From Benny@jaguarfreight.com.hk to benny@jaguarfreight.com
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So any of them can receive emails from either the .com or the .com.hk into their .com.hk account.
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Their .com account will be emptied once transferred to the .com.hk
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Thanks in adv!
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Best regards,
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Marc
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Marc Selter
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Vice President
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Strategy & Transformation
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-----------------------------------------------------------------------
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From: Chikei Ho [mailto:chikei@jaguarfreight.com.hk]
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Sent: Tuesday, March 01, 2011 6:31 AM
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To: Marc Selter
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Subject: Paul Min
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Marc,
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Do we have a replacement for Paul?
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Need to mirror the following email addresses:
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From Samson@jaguarfreight.com.hk to Samson@jaguarfreight.com
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And
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From Benny@jaguarfreight.com.hk to benny@jaguarfreight.com
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So any of them can receive emails from either the .com or the .com.hk into their .com.hk account.
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Their .com account will be emptied once transferred to the .com.hk
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This is how all our .com.hk emails are set and Paul was helping me to set this.
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Thank you,
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Best regards
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Chikei HO
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V.P. Asia Pacific
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</pre>
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Current revision as of 15:33, 22 March 2011

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