Vendors IT

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Current revision as of 14:50, 16 July 2012

[edit] Current vendors

[edit] (NO LONGER HIRE) TSI

Most Jaguar NY office IT tasks:

Contacts:

Jeff - acc manager/backups/CRM x 8006 - cell 646-204-0732
George - tech guru x 8007
Hairum - dominican rep
Rune - swiss guy
Nia - reception, likes movies
nelanka - indian guy x 8001 - cell 347-372-7722
san - Mongolian guy, loves death metal x 8004

The best ways to contact TSI Tech Support Team

- Customer Portal http://support.tsintegrator.com [^] : Create ticket, View Invoices, Documents and Products purchase by TSI

- Send a ticket by email ticket@tsintegrator.com

- Phone contact: 212-937-7874; 1-800-214-1874

- Live Instant massaging support go www.tsintegrator.com click on live support.

[edit] MT (CURRENT FIRM)

Contacts:

IT support: itsupport@jaguarfreight.com or 631-750-6737
Mike - Project manager - 631-905-1853
Roberto - Technician - 631-219-8297

[edit] Rackspace

CT2/CT1/Cloud

Sales 1-800-961-2888
Support 1-800-961-4454
http://www.rackspace.com
Roxanna Marazzi

Business Development Consultant 0208 734 2715

[edit] 4Comm

4COMMNY is the service for the telephones and PBX system

Tel to 4COMMNY: 631-254-1000

Contacts: Bill and Dean

[edit] Light Path

Phone System: Nortel PBX connected to Optimum LightPath fiber line

Tel: 866-611-3434

Michael Kaufman or IT Dept can make a contact to 4COMMNY.

[edit] Cable Vision (Optimum)

Internet connection is down:

Tel:516-364-8400
Acct: 07858-511190-01-05

[edit] Appriver

E-mail/blackberry support

TECHNICAL SUPPORT
- Phone: 850-932-9900
- Email: support@appriver.com
- Hours: 24x7
- https://exg3.exghost.com/ - control panel

[edit] Carr Business

1-800-244-1880 ( only Carr Service tagged printers are valid for support)

Suzanne Synenko
Carr Business Systems
A Xerox Company
631-501-6683
631-249-0740
ssynenko@carrxerox.com

Printers:

XEROX 1 -->DL-055 (this is the machine closet to the server room)
XEROX 2 -->DL-622 (this is the machine closet to the entrance)
XEROX 3 -->
XEROX 4 -->DM-071 (this is the machine in acctg)
XEROX 5 -->DL-530 (this is the machine in the EA team area)

Faxes:

Import fax machine (this is the one closest to the entrance):
- Equipment ID.......DM072
- Meter Description BLACK METER
- Model..............X330X
- Serial.............NRB073195
- Operator...........
- Touch Tone ID......#0413#072*

---

Arden fax machine (this is the fax machine within the Arden dept):
- Equipment ID.......DM393
- Meter Description BLACK METER
- Model..............X363X
- Serial.............LBP271355
- Operator...........
- Touch Tone ID......#0413#393*

[edit] JFK

Printer (not covered by carr) and office supplies

[edit] DVSS

Door Access, Switch B

user name: dvr password: Str0ng4uS

Topaz is the name of the door card program & the login info is:

Operator: simon Password: spurs

Set up non managers with business1 access - this type of card access allows them to enter the bldg during normal business hours, including our office. Manager users, setup with always - this has no restrictions as to the times they can access the bldg & JFS.

Tel: (800) 508-4336

[edit] Dell

Computer equipment/warranty/repair

[edit] Symantec

Antivirus support

[edit] ATT

Blackberrys for sales

[edit] TMOBILE

Wireless usb data

[edit] Sprint

Charles Sperry blackberry

[edit] Provantage

computer and software supplies store

[edit] Go Daddy

This site hosts the EA Portal tutorials

[edit] Thawte

This is our SSL provider for ct.jaguarfreight.com and is the only site we have an SSL for

URL: http://www.thawte.com/
- Login User Name: jaguarfs
- Login Password: Jagfs421

Contact on file is: Denise Guastella & my e-mail address as well

[edit] Vendors options

Advance2000 - IT support
- Dave 1-516-359-6085

[edit] Vendors Misc

Electronic Waste

Valley Stream Sanitation - E-cycle Program
- Wayne, manager 1-516-825-8108

[edit] Past vendors etc

[edit] Paul Min

pmin79@gmail.com

@@ Line 3: / Line 3: @@
 == Current vendors ==
-=== TSI ===
+=== (NO LONGER HIRE) TSI ===
 Most Jaguar NY office IT tasks:
-* 1-800-214-1874
+Contacts:
-* 1-212-937-7874
+* Jeff - acc manager/backups/CRM x 8006 - cell 646-204-0732
-* tsintegrator@jaguarfreight.com
+* George - tech guru x 8007
+* Hairum - dominican rep
+* Rune - swiss guy
+* Nia - reception, likes movies
+* nelanka - indian guy x 8001 - cell 347-372-7722
+* san - Mongolian guy, loves death metal x 8004
+The best ways to contact TSI Tech Support Team
+- Customer Portal http://support.tsintegrator.com [^] : Create ticket, View Invoices, Documents and Products purchase by TSI
+- Send a ticket by email ticket@tsintegrator.com
+- Phone contact: 212-937-7874; 1-800-214-1874
+- Live Instant massaging support go www.tsintegrator.com click on live support.
+=== MT (CURRENT FIRM) ===
 Contacts:
-* Jeff
+* IT support: itsupport@jaguarfreight.com or 631-750-6737
-* George
+* Mike - Project manager - 631-905-1853
-* Hairum
+* Roberto - Technician - 631-219-8297
-* Rune
-* Nia
 === Rackspace ===
@@ Line 25: / Line 40: @@
 * Support 1-800-961-4454
 * http://www.rackspace.com
+* Roxanna Marazzi
+Business Development Consultant
+734 2715
 === 4Comm ===
@@ Line 38: / Line 56: @@
 * Tel: 866-611-3434
+* Michael Kaufman or IT Dept can make a contact to 4COMMNY.
+==== Cable Vision (Optimum) ====
+Internet connection is down:
+* Tel:516-364-8400
+* Acct: 07858-511190-01-05
 === Appriver ===
@@ Line 47: / Line 74: @@
 ** Email: support@appriver.com
 ** Hours: 24x7
+** https://exg3.exghost.com/ - control panel
 === Carr Business ===
@@ Line 57: / Line 85: @@
 -249-0740
   ssynenko@carrxerox.com
+'''Printers:'''
+* XEROX 1 -->DL-055 (this is the machine closet to the server room)
+* XEROX 2 -->DL-622 (this is the machine closet to the entrance)
+* XEROX 3 -->
+* XEROX 4 -->DM-071 (this is the machine in acctg)
+* XEROX 5 -->DL-530 (this is the machine in the EA team area)
+'''Faxes:'''
+*Import fax machine (this is the one closest to the entrance):
+**Equipment ID.......DM072
+**Meter Description  BLACK METER
+**Model..............X330X
+**Serial.............NRB073195
+**Operator...........
+**Touch Tone ID......#0413#072*
+---
+*Arden fax machine (this is the fax machine within the Arden dept):
+**Equipment ID.......DM393
+**Meter Description  BLACK METER
+**Model..............X363X
+**Serial.............LBP271355
+**Operator...........
+**Touch Tone ID......#0413#393*
 === JFK ===
 Printer (not covered by carr) and office supplies
+=== DVSS  ===
+Door Access, Switch B
+user name: dvr
+password: Str0ng4uS
+Topaz is the name of the door card program & the login info is:
+Operator: simon
+Password: spurs
+Set up non managers with business1 access - this type of card access allows them to enter the bldg during normal business hours, including our office.  Manager users, setup with always - this has no restrictions as to the times they can access the bldg & JFS.
+Tel: (800) 508-4336
 === Dell ===
@@ Line 87: / Line 159: @@
 computer and software supplies store
+=== Go Daddy ===
+This site hosts the EA Portal tutorials
+=== Thawte ===
+This is our SSL provider for ct.jaguarfreight.com and is the only site we have an SSL for
+*URL: http://www.thawte.com/
+**Login User Name: jaguarfs
+**Login Password: Jagfs421
+Contact on file is: Denise Guastella & my e-mail address as well
 == Vendors options ==
@@ Line 92: / Line 178: @@
 * Advance2000 - IT support
 ** Dave 1-516-359-6085
+== Vendors Misc ==
+Electronic Waste
+* Valley Stream Sanitation - E-cycle Program
+** Wayne, manager 1-516-825-8108
 == Past vendors etc ==