PM Notes

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Revision as of 14:55, 25 February 2010 (edit) Alex (Talk | contribs) (Created page with 'Category:PM Notes And Orders') ← Older edit		Current revision as of 15:41, 25 February 2010 (edit) (undo) Alex (Talk | contribs) (→IT Dept Daily Schedule)
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	[[Category:PM Notes And Orders]]		[[Category:PM Notes And Orders]]
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		+	== Test 2 ==
		+
		+	== Test 1 ==
		+
		+	== Note 001: Feb 25: New Support Work Flow for Transition Period and IT Dept Daily Schedule ==
		+
		+	=== New Support Work Flow ===
		+
		+	* Levels (sequence: user request -> Level 1 -> Level 2 > Level 3)
		+	** Level 1: Marc
		+	** Level 2: Tira and Paul
		+	** Level 3: Alex
		+
		+	* Tira and Paul:
		+	** limit support work up to 3 hours a day each
		+	** do urgent first
		+	** once 3 h limit reached postpone the rest till next day
		+	** Paul to arrange a workplace for Tira in his room
		+
		+	=== IT Dept Daily Schedule ===
		+
		+	*  9-11 (2) Support work, training, meetings, activities that require interruptions
		+	* 11-12 (1) Daily Support Meeting (if there is anything to discuss) (Tira, Paul, Alex and Marc(sometimes))
		+	* 12-13 (1) Lunch and additional meetings if required
		+	* 13-17:30 (4) Activities that require concentration (no interruptions unless urgent)
		+
		+
		+	::Above is effective immediately and in effect until new team (extra 2 BA and 1 SA) is hired and trained. I estimate 1 - 2 months.
		+
		+
		+
		+	:::''Alex Dobrovolsky (Jaguar IT / CT2 Project Manager)''
		+	:::
		+	:::''15:28, 25 February 2010 (UTC)''

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Current revision as of 15:41, 25 February 2010

Contents 1 Test 2 2 Test 1 3 Note 001: Feb 25: New Support Work Flow for Transition Period and IT Dept Daily Schedule 3.1 New Support Work Flow 3.2 IT Dept Daily Schedule

[edit] Test 2

[edit] Test 1

[edit] Note 001: Feb 25: New Support Work Flow for Transition Period and IT Dept Daily Schedule

[edit] New Support Work Flow

• Levels (sequence: user request -> Level 1 -> Level 2 > Level 3)
  • Level 1: Marc
  • Level 2: Tira and Paul
  • Level 3: Alex

• Tira and Paul:
  • limit support work up to 3 hours a day each
  • do urgent first
  • once 3 h limit reached postpone the rest till next day
  • Paul to arrange a workplace for Tira in his room

[edit] IT Dept Daily Schedule

• 9-11 (2) Support work, training, meetings, activities that require interruptions
• 11-12 (1) Daily Support Meeting (if there is anything to discuss) (Tira, Paul, Alex and Marc(sometimes))
• 12-13 (1) Lunch and additional meetings if required
• 13-17:30 (4) Activities that require concentration (no interruptions unless urgent)

Above is effective immediately and in effect until new team (extra 2 BA and 1 SA) is hired and trained. I estimate 1 - 2 months.

Alex Dobrovolsky (Jaguar IT / CT2 Project Manager)

15:28, 25 February 2010 (UTC)