Vendors IT
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== Current vendors == | == Current vendors == | ||
| - | === TSI === | + | === (NO LONGER HIRE) TSI === |
Most Jaguar NY office IT tasks: | Most Jaguar NY office IT tasks: | ||
| Line 25: | Line 25: | ||
- Live Instant massaging support go www.tsintegrator.com click on live support. | - Live Instant massaging support go www.tsintegrator.com click on live support. | ||
| + | |||
| + | === MT (CURRENT FIRM) === | ||
| + | |||
| + | Contacts: | ||
| + | * IT support: itsupport@jaguarfreight.com or 631-750-6737 | ||
| + | * Mike - Project manager - 631-905-1853 | ||
| + | * Roberto - Technician - 631-219-8297 | ||
=== Rackspace === | === Rackspace === | ||
| Line 51: | Line 58: | ||
* Michael Kaufman or IT Dept can make a contact to 4COMMNY. | * Michael Kaufman or IT Dept can make a contact to 4COMMNY. | ||
| + | |||
| + | ==== Cable Vision (Optimum) ==== | ||
| + | |||
| + | Internet connection is down: | ||
| + | |||
| + | * Tel:516-364-8400 | ||
| + | * Acct: 07858-511190-01-05 | ||
=== Appriver === | === Appriver === | ||
| Line 72: | Line 86: | ||
ssynenko@carrxerox.com | ssynenko@carrxerox.com | ||
| - | + | '''Printers:''' | |
| - | * XEROX 1 -->DL-055 | + | * XEROX 1 -->DL-055 (this is the machine closet to the server room) |
| - | * XEROX 2 -->DL-622 | + | * XEROX 2 -->DL-622 (this is the machine closet to the entrance) |
* XEROX 3 --> | * XEROX 3 --> | ||
| - | * XEROX 4 -->DM-071 | + | * XEROX 4 -->DM-071 (this is the machine in acctg) |
| - | * XEROX 5 -->DL-530 | + | * XEROX 5 -->DL-530 (this is the machine in the EA team area) |
| + | |||
| + | |||
| + | '''Faxes:''' | ||
| + | |||
| + | *Import fax machine (this is the one closest to the entrance): | ||
| + | **Equipment ID.......DM072 | ||
| + | **Meter Description BLACK METER | ||
| + | **Model..............X330X | ||
| + | **Serial.............NRB073195 | ||
| + | **Operator........... | ||
| + | **Touch Tone ID......#0413#072* | ||
| + | |||
| + | --- | ||
| + | |||
| + | *Arden fax machine (this is the fax machine within the Arden dept): | ||
| + | **Equipment ID.......DM393 | ||
| + | **Meter Description BLACK METER | ||
| + | **Model..............X363X | ||
| + | **Serial.............LBP271355 | ||
| + | **Operator........... | ||
| + | **Touch Tone ID......#0413#393* | ||
=== JFK === | === JFK === | ||
| Line 96: | Line 131: | ||
Set up non managers with business1 access - this type of card access allows them to enter the bldg during normal business hours, including our office. Manager users, setup with always - this has no restrictions as to the times they can access the bldg & JFS. | Set up non managers with business1 access - this type of card access allows them to enter the bldg during normal business hours, including our office. Manager users, setup with always - this has no restrictions as to the times they can access the bldg & JFS. | ||
| + | |||
| + | Tel: (800) 508-4336 | ||
=== Dell === | === Dell === | ||
| Line 141: | Line 178: | ||
* Advance2000 - IT support | * Advance2000 - IT support | ||
** Dave 1-516-359-6085 | ** Dave 1-516-359-6085 | ||
| + | |||
| + | == Vendors Misc == | ||
| + | |||
| + | Electronic Waste | ||
| + | * Valley Stream Sanitation - E-cycle Program | ||
| + | ** Wayne, manager 1-516-825-8108 | ||
== Past vendors etc == | == Past vendors etc == | ||
Current revision as of 14:50, 16 July 2012
Contents |
[edit] Current vendors
[edit] (NO LONGER HIRE) TSI
Most Jaguar NY office IT tasks:
Contacts:
- Jeff - acc manager/backups/CRM x 8006 - cell 646-204-0732
- George - tech guru x 8007
- Hairum - dominican rep
- Rune - swiss guy
- Nia - reception, likes movies
- nelanka - indian guy x 8001 - cell 347-372-7722
- san - Mongolian guy, loves death metal x 8004
The best ways to contact TSI Tech Support Team
- Customer Portal http://support.tsintegrator.com [^] : Create ticket, View Invoices, Documents and Products purchase by TSI
- Send a ticket by email ticket@tsintegrator.com
- Phone contact: 212-937-7874; 1-800-214-1874
- Live Instant massaging support go www.tsintegrator.com click on live support.
[edit] MT (CURRENT FIRM)
Contacts:
- IT support: itsupport@jaguarfreight.com or 631-750-6737
- Mike - Project manager - 631-905-1853
- Roberto - Technician - 631-219-8297
[edit] Rackspace
CT2/CT1/Cloud
- Sales 1-800-961-2888
- Support 1-800-961-4454
- http://www.rackspace.com
- Roxanna Marazzi
Business Development Consultant 0208 734 2715
[edit] 4Comm
4COMMNY is the service for the telephones and PBX system
- Tel to 4COMMNY: 631-254-1000
Contacts: Bill and Dean
[edit] Light Path
Phone System: Nortel PBX connected to Optimum LightPath fiber line
- Tel: 866-611-3434
- Michael Kaufman or IT Dept can make a contact to 4COMMNY.
[edit] Cable Vision (Optimum)
Internet connection is down:
- Tel:516-364-8400
- Acct: 07858-511190-01-05
[edit] Appriver
E-mail/blackberry support
- TECHNICAL SUPPORT
- Phone: 850-932-9900
- Email: support@appriver.com
- Hours: 24x7
- https://exg3.exghost.com/ - control panel
[edit] Carr Business
- 1-800-244-1880 ( only Carr Service tagged printers are valid for support)
Suzanne Synenko Carr Business Systems A Xerox Company 631-501-6683 631-249-0740 ssynenko@carrxerox.com
Printers:
- XEROX 1 -->DL-055 (this is the machine closet to the server room)
- XEROX 2 -->DL-622 (this is the machine closet to the entrance)
- XEROX 3 -->
- XEROX 4 -->DM-071 (this is the machine in acctg)
- XEROX 5 -->DL-530 (this is the machine in the EA team area)
Faxes:
- Import fax machine (this is the one closest to the entrance):
- Equipment ID.......DM072
- Meter Description BLACK METER
- Model..............X330X
- Serial.............NRB073195
- Operator...........
- Touch Tone ID......#0413#072*
---
- Arden fax machine (this is the fax machine within the Arden dept):
- Equipment ID.......DM393
- Meter Description BLACK METER
- Model..............X363X
- Serial.............LBP271355
- Operator...........
- Touch Tone ID......#0413#393*
[edit] JFK
Printer (not covered by carr) and office supplies
[edit] DVSS
Door Access, Switch B
user name: dvr password: Str0ng4uS
Topaz is the name of the door card program & the login info is:
Operator: simon Password: spurs
Set up non managers with business1 access - this type of card access allows them to enter the bldg during normal business hours, including our office. Manager users, setup with always - this has no restrictions as to the times they can access the bldg & JFS.
Tel: (800) 508-4336
[edit] Dell
Computer equipment/warranty/repair
[edit] Symantec
Antivirus support
[edit] ATT
Blackberrys for sales
[edit] TMOBILE
Wireless usb data
[edit] Sprint
Charles Sperry blackberry
[edit] Provantage
computer and software supplies store
[edit] Go Daddy
This site hosts the EA Portal tutorials
[edit] Thawte
This is our SSL provider for ct.jaguarfreight.com and is the only site we have an SSL for
- URL: http://www.thawte.com/
- Login User Name: jaguarfs
- Login Password: Jagfs421
Contact on file is: Denise Guastella & my e-mail address as well
[edit] Vendors options
- Advance2000 - IT support
- Dave 1-516-359-6085
[edit] Vendors Misc
Electronic Waste
- Valley Stream Sanitation - E-cycle Program
- Wayne, manager 1-516-825-8108
[edit] Past vendors etc
[edit] Paul Min
- pmin79@gmail.com
