Vendors IT

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[[Category:IT]]
[[Category:IT]]
-
== TSI ==
+
== Current vendors ==
 +
=== (NO LONGER HIRE) TSI ===
-
* Hairum
+
Most Jaguar NY office IT tasks:
-
4Comm – phones
+
Contacts:
 +
* Jeff - acc manager/backups/CRM x 8006 - cell 646-204-0732
 +
* George - tech guru x 8007
 +
* Hairum - dominican rep
 +
* Rune - swiss guy
 +
* Nia - reception, likes movies
 +
* nelanka - indian guy x 8001 - cell 347-372-7722
 +
* san - Mongolian guy, loves death metal x 8004
-
Dell – computer equipment/warranty/repair
+
The best ways to contact TSI Tech Support Team
-
Symantec – antivirus support
+
- Customer Portal http://support.tsintegrator.com [^] : Create ticket, View Invoices, Documents and Products purchase by TSI
-
Appriver – e-mail/blackberry support
+
- Send a ticket by email ticket@tsintegrator.com
-
CT2/CT1/Cloud – Rackspace
+
- Phone contact: 212-937-7874; 1-800-214-1874
-
ATT – blackberrys for sales
+
- Live Instant massaging support go www.tsintegrator.com click on live support.
-
TMOBILE- wireless usb data
+
=== MT (CURRENT FIRM) ===
-
Sprint – Charles Sperry blackerry
+
Contacts:
 +
* IT support: itsupport@jaguarfreight.com or 631-750-6737
 +
* Mike - Project manager - 631-905-1853
 +
* Roberto - Technician - 631-219-8297
-
* Carr Business at 1-800-244-1880 ( only Carr Service tagged printers are valid for support)
+
=== Rackspace ===
-
* JFK – Printer (not covered by carr) and office supplies
+
CT2/CT1/Cloud
-
* Provantage – computer and software supplies store
+
* Sales 1-800-961-2888
 +
* Support 1-800-961-4454
 +
* http://www.rackspace.com
 +
* Roxanna Marazzi
 +
Business Development Consultant
 +
0208 734 2715
 +
 
 +
=== 4Comm ===
 +
4COMMNY is the service for the telephones and PBX system
 +
 
 +
* Tel to 4COMMNY: 631-254-1000
 +
 
 +
Contacts: Bill and Dean
 +
 
 +
==== Light Path ====
 +
 
 +
Phone System: Nortel PBX connected to Optimum LightPath fiber line
 +
 
 +
* Tel: 866-611-3434
 +
 
 +
* Michael Kaufman or IT Dept can make a contact to 4COMMNY.
 +
 
 +
==== Cable Vision (Optimum) ====
 +
 
 +
Internet connection is down:
 +
 
 +
* Tel:516-364-8400
 +
* Acct: 07858-511190-01-05
 +
 
 +
=== Appriver ===
 +
 
 +
E-mail/blackberry support
 +
 
 +
* TECHNICAL SUPPORT
 +
** Phone: 850-932-9900
 +
** Email: support@appriver.com
 +
** Hours: 24x7
 +
** https://exg3.exghost.com/ - control panel
 +
 
 +
=== Carr Business ===
 +
* 1-800-244-1880 ( only Carr Service tagged printers are valid for support)
 +
 
 +
Suzanne Synenko
 +
Carr Business Systems
 +
A Xerox Company
 +
631-501-6683
 +
631-249-0740
 +
ssynenko@carrxerox.com
 +
 
 +
'''Printers:'''
 +
* XEROX 1 -->DL-055 (this is the machine closet to the server room)
 +
* XEROX 2 -->DL-622 (this is the machine closet to the entrance)
 +
* XEROX 3 -->
 +
* XEROX 4 -->DM-071 (this is the machine in acctg)
 +
* XEROX 5 -->DL-530 (this is the machine in the EA team area)
 +
 
 +
 
 +
'''Faxes:'''
 +
 
 +
*Import fax machine (this is the one closest to the entrance):
 +
**Equipment ID.......DM072
 +
**Meter Description  BLACK METER       
 +
**Model..............X330X
 +
**Serial.............NRB073195 
 +
**Operator...........                             
 +
**Touch Tone ID......#0413#072*   
 +
 
 +
---
 +
 
 +
*Arden fax machine (this is the fax machine within the Arden dept):
 +
**Equipment ID.......DM393
 +
**Meter Description  BLACK METER       
 +
**Model..............X363X
 +
**Serial.............LBP271355 
 +
**Operator...........                             
 +
**Touch Tone ID......#0413#393*
 +
 
 +
=== JFK ===
 +
 
 +
Printer (not covered by carr) and office supplies
 +
 
 +
=== DVSS  ===
 +
 
 +
Door Access, Switch B
 +
 
 +
user name: dvr
 +
password: Str0ng4uS
 +
 
 +
Topaz is the name of the door card program & the login info is:
 +
 
 +
Operator: simon
 +
Password: spurs
 +
 
 +
Set up non managers with business1 access - this type of card access allows them to enter the bldg during normal business hours, including our office.  Manager users, setup with always - this has no restrictions as to the times they can access the bldg & JFS.
 +
 
 +
Tel: (800) 508-4336
 +
 
 +
=== Dell ===
 +
 
 +
Computer equipment/warranty/repair
 +
 
 +
=== Symantec ===
 +
 
 +
Antivirus support
 +
 
 +
 
 +
 
 +
=== ATT ===
 +
 
 +
Blackberrys for sales
 +
 
 +
=== TMOBILE ===
 +
 
 +
Wireless usb data
 +
 
 +
=== Sprint ===
 +
 
 +
Charles Sperry blackberry
 +
 
 +
=== Provantage ===
 +
 
 +
computer and software supplies store
 +
 
 +
=== Go Daddy ===
 +
 
 +
This site hosts the EA Portal tutorials
 +
 
 +
=== Thawte ===
 +
 
 +
This is our SSL provider for ct.jaguarfreight.com and is the only site we have an SSL for
 +
 +
*URL: http://www.thawte.com/
 +
**Login User Name: jaguarfs
 +
**Login Password: Jagfs421
 +
 
 +
Contact on file is: Denise Guastella & my e-mail address as well
 +
 
 +
== Vendors options ==
 +
 
 +
* Advance2000 - IT support
 +
** Dave 1-516-359-6085
 +
 
 +
== Vendors Misc ==
 +
 
 +
Electronic Waste
 +
* Valley Stream Sanitation - E-cycle Program
 +
** Wayne, manager 1-516-825-8108
 +
 
 +
== Past vendors etc ==
 +
 
 +
=== Paul Min ===
 +
 
 +
* pmin79@gmail.com

Current revision as of 14:50, 16 July 2012


Contents

[edit] Current vendors

[edit] (NO LONGER HIRE) TSI

Most Jaguar NY office IT tasks:

Contacts:

  • Jeff - acc manager/backups/CRM x 8006 - cell 646-204-0732
  • George - tech guru x 8007
  • Hairum - dominican rep
  • Rune - swiss guy
  • Nia - reception, likes movies
  • nelanka - indian guy x 8001 - cell 347-372-7722
  • san - Mongolian guy, loves death metal x 8004

The best ways to contact TSI Tech Support Team

- Customer Portal http://support.tsintegrator.com [^] : Create ticket, View Invoices, Documents and Products purchase by TSI

- Send a ticket by email ticket@tsintegrator.com

- Phone contact: 212-937-7874; 1-800-214-1874

- Live Instant massaging support go www.tsintegrator.com click on live support.

[edit] MT (CURRENT FIRM)

Contacts:

  • IT support: itsupport@jaguarfreight.com or 631-750-6737
  • Mike - Project manager - 631-905-1853
  • Roberto - Technician - 631-219-8297

[edit] Rackspace

CT2/CT1/Cloud

Business Development Consultant 0208 734 2715

[edit] 4Comm

4COMMNY is the service for the telephones and PBX system

  • Tel to 4COMMNY: 631-254-1000

Contacts: Bill and Dean

[edit] Light Path

Phone System: Nortel PBX connected to Optimum LightPath fiber line

  • Tel: 866-611-3434
  • Michael Kaufman or IT Dept can make a contact to 4COMMNY.

[edit] Cable Vision (Optimum)

Internet connection is down:

  • Tel:516-364-8400
  • Acct: 07858-511190-01-05

[edit] Appriver

E-mail/blackberry support

[edit] Carr Business

  • 1-800-244-1880 ( only Carr Service tagged printers are valid for support) 
Suzanne Synenko
Carr Business Systems
A Xerox Company
631-501-6683
631-249-0740
ssynenko@carrxerox.com

Printers:

  • XEROX 1 -->DL-055 (this is the machine closet to the server room)
  • XEROX 2 -->DL-622 (this is the machine closet to the entrance)
  • XEROX 3 -->
  • XEROX 4 -->DM-071 (this is the machine in acctg)
  • XEROX 5 -->DL-530 (this is the machine in the EA team area)


Faxes:

  • Import fax machine (this is the one closest to the entrance):
    • Equipment ID.......DM072
    • Meter Description BLACK METER
    • Model..............X330X
    • Serial.............NRB073195
    • Operator...........
    • Touch Tone ID......#0413#072*

---

  • Arden fax machine (this is the fax machine within the Arden dept):
    • Equipment ID.......DM393
    • Meter Description BLACK METER
    • Model..............X363X
    • Serial.............LBP271355
    • Operator...........
    • Touch Tone ID......#0413#393*

[edit] JFK

Printer (not covered by carr) and office supplies

[edit] DVSS

Door Access, Switch B

user name: dvr password: Str0ng4uS

Topaz is the name of the door card program & the login info is:

Operator: simon Password: spurs

Set up non managers with business1 access - this type of card access allows them to enter the bldg during normal business hours, including our office. Manager users, setup with always - this has no restrictions as to the times they can access the bldg & JFS.

Tel: (800) 508-4336

[edit] Dell

Computer equipment/warranty/repair

[edit] Symantec

Antivirus support


[edit] ATT

Blackberrys for sales

[edit] TMOBILE

Wireless usb data

[edit] Sprint

Charles Sperry blackberry

[edit] Provantage

computer and software supplies store

[edit] Go Daddy

This site hosts the EA Portal tutorials

[edit] Thawte

This is our SSL provider for ct.jaguarfreight.com and is the only site we have an SSL for

Contact on file is: Denise Guastella & my e-mail address as well

[edit] Vendors options

  • Advance2000 - IT support
    • Dave 1-516-359-6085

[edit] Vendors Misc

Electronic Waste

  • Valley Stream Sanitation - E-cycle Program
    • Wayne, manager 1-516-825-8108

[edit] Past vendors etc

[edit] Paul Min

  • pmin79@gmail.com
Retrieved from "https://wiki.jaguarfreight.com/Vendors_IT"
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