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Mantis

<Mantis Number(s) & Link>

Project Overview

Business Objective(s)

Key Performance Indicators (KPIs) are valuable metrics that clients and Jaguar Freight Services (JFS) can utilize to improve their supply chain management operations. These metrics report on cost performance, cycle time performance, load utilization performance, etc.. Examples include cost per pound, cycle time between shipment creation to approval, etc.. There are an infinite number of possibilities for what one might consider a KPI. It is up to the client and/or JFS management team to utilize these KPIs to identify weak areas of their operations and to develop strategic corrective action plans to improve logistics performance.

The objective of the CyberTrax2 KPI project is to provide an easy to use, intuitive, interactive, scalable, and flexible interface for both internal JFS management and external client users to view and report on KPIs. It is absolutely imperative that the accuracy and mechanics of KPIs are well understood by all.

KPIs will be offered as a fee-based service to external clients. Current fee structure has yet to be finalized, but the application must be able to easily accomodate any fee-structure that is imposed by business executives.

High Level Project Deliverables

Download to Excel
KPI Dashboard
KPI Admin (user administration)
KPI Editor (customizable Dashboard editor)
- Evaluate Business Intelligence software vendors (Build vs. Buy)
Internal KPI(s) [for internal Jaguar management]

Project Stakeholders & Roles

Simon Kaye - CEO - Project Sponsor
Marc Selter - VP - Product Manager
Alex Dobrovolsky - Director of Technology - Solutions Architect
Montira Renfrew - CT2 Systems Analyst
Mihail Tymoshenko - CT2 Software Developer (Elcosol)
Denise Guastella - CT2 Support Manager
Kostiantyn Ushakov - CEO/CTO Elcosol
Perry Lee - CT2 Project Manager

Project Scope

The below items are in-scope for this KPI project:

Design and implement a scalable KPI module that will satisfy all future KPI requirements for at least the next 3 years.
- Design must take into consideration future KPIs requirements (Mobile, International, External Interfaces [Google Maps], etc..)
- Fill in existing gaps (functional & non-functional) in existing cost-based KPI module.
- Design and Implement a KPI module for both Internal CT2 and Client CT2 applications.
- Implement below KPIs
  - Cost-Based KPIs
  - Date-based KPIs
  - Lane Optimization KPIs
  - Counter/Aggregated KPIs
- Ability to overlap & report on multiple KPIs.
Design and implement an entitlements management module to administer KPI-based entitlements.

The below items are out-of-scope for this KPI project:

Address performance issues with any CT2 module outside of KPI.
Merge Internal CT2 and Client CT2 applications.
Mobile KPI

Project Dependencies

Validations for complete data elements (dates, countries, cost) must be in place and verified prior to delivering KPI.

High-Level Timelines

This project will be delivered in phases.

Phase		Start	Complete
Phase I - Batch Scheduling System (to be confirmed), KPI Dashboard, Download to Excel	Requirements
	Design
	Construction
	Verification
	Maintenance
Phase II - KPI Editor, KPI Admin	Requirements
	Design
	Construction
	Verification
	Maintenance

Risks

<Identify internal and external risks to the project: schedule, resources, technical, business, cost, market conditions, external vendors/partners, etc..>

Assumptions / Constraints

Assumptions

The KPI module will not require significant redeisgn within the next 3 years.
Critical resources (0.5 FTE Analyst and 1 FTE Developer) will be fully allocated to this project for its entire duration.
All major requirements would have been identified during the requirements/design phase of this project. Any requirements identified post design-phase will have minimal impact on project schedule and scope.
Project Team will document & provide walk-through of entire KPI design prior to construction. All project documents will be signed off prior to construction.
QA resource will be fully allocated to this project during verification phase(s).
Business unit will have adequate resources to perform UAT during verification phase(s).
Current CT2 Chart & Graph library (JFreeChart) is sufficient to satisfy existing & future KPI requirements.
CT2 will be able to satisfy all KPI requirements with existing development framework & libraries (ZK framework).
All non-working periods (personal vacations, holidays, etc..) will be baked into project plan.
All resources will have adequate knowledge of business & technology to fulfill their roles & responsibilities with minimal training.
All KPI related data in CyberTrax must be accurate and complete (ie.. origin/consignee countries, complete P/L, currency conversion rules, etc..)
All country to region mappings will be accurate and complete in CT2.

Constraints

KPI module must not negatively impact the current performance of CyberTrax2.
All in-scope KPIs must be delivered and fully functional by end of year 2012.
Entire KPI project must be delivered with existing resources.
A production ready KPI dashboard must be delivered by end of Q2 2012.

Business Intelligence Software Provider Requirements

Requirements

Ability to integrate and embed system into CT2
- Embed directly into CT2
- Offer as white label service with SSO interface
Data accessibility based on user entitlements - client based filtering
Ease of integration & ETL (Extract-Transform-Load)
- Integrate < 6 months
Cost
- License Costs < $20k
- Maintenance/Support/Administration Costs < $5k
Supported database platforms = MySQL

Vendors

Prognoz
LogiXML
JasperReports
Pentaho
JasperSoft

Business Requirements

<List each business requirement under a separate heading. Also include process flows (UML, Sequence Diagrams, Swimlane, Flow chart, etc..) as applicable>

BR1 [Core KPI Foundation]

BR1.1 [Overlapping KPIs]

Need object reports/KPIs/Widgets to be available for Internal and External users
Need special page (dashboard) with various panels
Need flexible admin to manage dashboard on the System, Manager, and User levels
Need ability for user to manage/organize their own widgets, panels, reports on their dashboard
Need ability for user to manage multiple dashboards
Need ability to manage specific information on chart and download to excel
Need ability to define and add list of other KPI's which can be overlapped with current (depends from key entity)
Need common filters for all KPIs
Need Client Visibility rules for external users roles
Need persistence (system must remember last state of dashboard for individual user to reproduce at the next login)

GLOSSARY

Dashboard - it is a space between Header/Main Menu and Footer on a CT 2 Home page(refer to both Client and Internal Applications - slowly merging to one application). It contains various Panels ("widgets") with valuable information such as "Weather", "RSS News feeds", "Cost and Value KPIs", "Reports Dashboard Panel", "Truck Dom Stats Dashboard Report", ...etc.

Dashboard framework provides displaying of specific widgets on Dashboard area (Dashboard) of CT 2 Home Page only.

Dashboard area contains specific dashboard tabs (#Multiple dashboards) with sets of dashboard panels.
- Each dashboard panel reflects specific widget with valuable information.

Widgets - it is an element of a graphical user interface that displays an information arrangement and provides standardized data manipulation.

Widgets in CT2 can be divided on following groups:

Informer - Actual information from external sources. Examples: RSS News Feed, World Financial Markets,... etc.
Dashboard Reports - Summarized information calculated from CT2 DB. Examples: Truck Dom Stats, Scheduled Reports, Estimated GM,...etc.

Panels - it is widget

Chart - it is a graphical representation of data, in which "the data is represented by symbols, such as bars in a bar chart, lines in a line chart, or slices in a pie chart". Charts are often used to ease understanding of large quantities of data and the relationships between parts of the data. Charts can usually be read more quickly than the raw data that they are produced from. Certain types of charts are more useful for presenting a given data set than others. For example, data that presents percentages in different groups are often displayed in a pie chart, but may be more easily understood when presented in a horizontal bar chart.On the other hand, data that represents numbers that change over a period of time might be best shown as a line chart. Reference: "Cary Jensen, Loy Anderson (1992). Harvard graphics 3. http://en.wikipedia.org/wiki/Chart" [Accessed 04/11/2012]

DR KPI Level 1 - it is a table of averaged KPI value (one or more) per specified time frame.

Time frame for KPI calculating set on KPI settings tab in My Profile section.

DR KPI Level 2 - it is a chart of one KPI that reflects averaged value of KPI's amount in relationship to certain parameter(s).

Level 2 consists of 3 sections: Parameters, Chart, Filters

DR KPI Level 3 - it is a spreadsheet of averaged KPI value (one or more) per specified time frame and specified output result.

Level 3 consists of Download to Excel functionality

ADMIN

Create special page with various panels with ability to add additional page(s) to organize the layout of panels (Dashboard)

Provide ability to create additional page(s)
Provide ability to name/edit/remove each dashboard page
Provide ability to group panels to each dashboard (organize panels for each dashboard available from the default panels setting on the dashboard)
Provide ability to move the order of each dashboard tab
Provide ability to drag/drop panel(s) to each dashboard

Create admin level to manage dashboard and panels across CT2 Home for both Internal and External users.

Consist of 3 levels of admin functionality:
- System Level
- Admin Level
- User Level

System Level

What: System level activates reports for whole system for user roles

Need flexible admin to manage dashboard from System level to configure default setting for External and Internal users on CT2 Home

To keep list of all existing object reports and future object reports(widgets, reports, KPIs..etc) to be available for both External and Internal users
To be able to activate object reports in the system
To set default parameters of object reports
To group and categorize object reports to:
- External Widgets - such as RSS News Feeds, Word Financial Markets, Quote of the Day, Testimonials, Weather...etc
- Internal Reports - such as Truck Dom Stats, New Pending Address, QB Dashboard panel, Estimated Gross Margin panel, Profit sharing Panel,...etc
- KPIs - such as Cost per pound, Cost per kilogram, ...etc
- Scheduled Reports - such as daily report, in-transit report, ...etc

Admin Level

What: Admin Level gives permissions to current user to use reports selected from list

Need flexible admin to manage dashboard from Admin level to configure user profile

To manage activated/inactivated panels
To show list of all activated panels for External and Internal users
To activate panel(s) for certain user (user role)

User Level

What: User Level provides user's abilities for managing panels and assigning reports to panels

Need flexible user admin level "My Profile" for personal setting

To allow user to manage their own custom setting to activate/deactivate each panel and layout for panels on dashboard(s)
- Solution for current state
  - Client and Internal applications are separated. Internal Application does not have "My Profile". This functionality should be added on the Internal application as same as Client application.
  - "My Profile" should be built consistent way in order to reuse once two applications are merging
- Solution for future state
  - Merging Internal application to Client application to be only one application. This is related to I-portal. It is a dependency project.
To remember user last setting state of panel(s) on dashboard(s) for each individual user
To use available functionality to custom organize panels and dashboards
- Ability to manage and create any number of additional dashboard tabs and name/edit/remove them arbitrary
  - See functionality and mock up 1 for #Adding dashboard tab
  - See functionality and mock up 2 for #Naming and editing tab's name
  - See functionality and mock up 3 for #Removing tab (reminder note: Validation/constraint and action should be listed)
- Ability to assign any available panel(s) to any specific dashboard tab
- Ability to activate/deactivate panels from the available list of panels to display it on dashboard and assign selected panel to specific tabe of dashboard where to be displayed
- Ability to set custom parameters for value display on each panel
- NOTE: Default setting - all panels on "Main Dashboard" tab.

File:MyProfileADD.JPG

KPIs

Common Requirements for adding new KPI

To simplify further process of adding new KPI in CyberTrax we suggest use unified procedure of defining KPI.

STEP 1. MO requests a new KPI and provides information for analysis.
STEP 2. BA prepares information for development as list of key parameters:

Key entity. Base of KPI or that for which the KPI is calculated.

Example: shipment (for CT-based KPI), load (for Load-based KPI), user (for User-based KPI), trucker (for Trucker-based KPI).

KPI function. Formula to calculate KPI. Result is always a number (integer or real).

Should be shown on Axis Y in its own measure unit.
Example: cost per pound/lane, created to approved/rejected/delivered.

KPI measure unit. Name of units in which the KPI is to be measured.

Example: USD (Cost and value KPIs), Day (Date KPIs).

Key Date rule. Points or expression for key events of KPI (created, approved, delivered etc).

Mostly depends from KPI family (cost, date) or KPI base (key entity).
Example: Created on Date, Approved Date, Actual/Estimated Delivery Date.

"Group By" methods. List of categories which can be used for grouping of KPI on Chart.

Will be shown on Axis X.
Each KPI has its own set of group by (default + specific).
Should correspond with the default settings (ideally be the same).
Example: days, weeks, months etc; carriers, users etc.

Filters.

Set of possible rules to select data slice by some value.

Default set of filters.
Specific filters for KPI family or one KPI.

Chart types.

Example: line, bar, pie. Note: for Group By = Carriers makes no sense to use linear chart.

XLS output fields.

Subset of values from KPI base object to output in spreadsheet (define default columns), their order of sequence, mapping and formatting.
Example: days, weeks, months etc; carriers, users etc.

Default settings.

Time Frame. Range of dates per which is calculated KPI value for Level 1. Also it used for visualization of KPI at first time opening of Level 2.
Group By. It defines method the grouping of subset of values of selected KPI per Time Frame on Chart (Level 2).
NOTE: Defaults should contain only appropriate values for certain KPI.

STEP 3. Developer implements solution that suggested the BA with using prepared key information.

PANEL

Client visibility rule

Client Visibility Rules

Client Visibility Rules affect displaying of DR results in Client Application.

CHART

To display value in different type of chart such as line, bar, pie, column, XY scatter, area chart.
To display value of many KPIs on one chart to show the comparison for analysis (All value points in one graph)
To use mouse over value on the chart

BR1.2 [Performance]

Speed

To display chart (from KPI value link, filter changing, etc)
To display value on the chart
To Download to excel for any report value
- IE. Problem: Performance for displaying yearly data value

BR1.3 [Scalability]

BR2 [Cost-based KPIs]

To be able to measure:

Cost Per Pound
Cost Per Kilogram
Cost Per Load
Cost Per Item
Cost Per Carton
Cost Per Container
Cost per Chargeable kg
Cost per pallet
Note: Largest variation = Duty include and not include, and maybe Charge Code Group isolation

...

Logic

Cost Per Pound

value from XML DocLoadPlan (TMS), Total Cost and Total Weight parameters what to be used for calculation of Cost per Pound

BR3 [Date-based KPIs]

Measuring KPI date based pairing from date below:

Shipment Created on Date
Shipment Approved on Date
Shipment Mode assigned on Date
Shipment Picked up on Date
Shipment Departure on Date
Shipment Arrival on Date
Shipment Custom Clearance on Date
Shipment Delivery on Date

Define KPI

Core of date based KPI is number of days from the shipment X date to the shipment Y date

It is a number of days from the two dates:

1) Created To Approved on Date = Approved on Date - Created on Date
- Number of days since the date of creation the shipment until the date of its approved
2) Created To Mode Assigned on Date = Mode Assigned on Date - Created on Date
- Number of days since the date of creation the shipment until the date of its mode Assigned
3) Created To Picked up on Date = Picked up on Date - Created on Date
- Number of days since the date of creation the shipment until the date of its picked up
4) Created To Departure on Date = Departure on Date - Created on Date
- Number of days since the date of creation the shipment until the date of its departure
5) Created To Arrival on Date = Arrival on Date - Created on Date
- Number of days since the date of creation the shipment until the date of its arrival
6) Created To Custom Clearance on Date = Custom Clearance on Date - Created on Date
- Number of days since the date of creation the shipment until the date of its custom clearance
7) Created To Delivery on Date = Deliver on Date - Created on Date
- Number of days since the date of creation the shipment until the date of its delivery
8) Approved To Mode Assigned on Date = Mode Asssigned on Date - Approved on Date
- Number of days since the date of approved the shipment until the date of its mode Assigned
9) Approved To Picked up on Date = Picked up on Date - Approved on Date
- Number of days since the date of approved the shipment until the date of its picked up
10) Approved To Departure on Date = Departure on date - Approved on Date
- Number of days since the date of approved the shipment until the date of its departure
11) Approved To Arrival on Date = Arrival on Date - Approved on Date
- Number of days since the date of approved the shipment until the date of its arrival
12) Approved To Custom Clearance on Date = Custom Clearance on Date - Approved on Date
- Number of days since the date of approved the shipment until the date of its custom clearance
13) Approved To Delivery on Date = Delivery on Date - Approved on Date
- Number of days since the date of approved the shipment until the date of its delivery
14) Mode Assigned To Picked up on Date = Picked up on Date - Mode Assigned on Date
- Number of days since the date of mode assigned the shipment until the date of its picked up
15) Mode Assigned To Departure on Date = Departure on Date - Mode Assigned on Date
- Number of days since the date of mode assigned the shipment until the date of its departure
16) Mode Assigned To Arrival on Date = Arrival on Date - Mode Assigned on Date
- Number of days since the date of mode assigned the shipment until the date of its arrival
17) Mode Assigned To Custom Clearance on Date = Custom Clearance on Date - Mode Assigned on Date
- Number of days since the date of mode assigned the shipment until the date of its custom clearance
18) Mode Assigned To Delivery on Date = Delivery on Date - Mode Assigned on Date
- Number of days since the date of mode assigned the shipment until the date of its delivery
19) Picked up To Departure on Date = Departure on Date - Picked up on Date
- Number of days since the date of picked up the shipment until the date of its departure
20) Picked up To Arrival on Date = Arrival on Date - Picked up on Date
- Number of days since the date of picked up the shipment until the date of its arrival
21) Picked up To Custom Clearance on Date = Custom Clearance on Date - Picked up on Date
- Number of days since the date of picked up the shipment until the date of its Custom Clearance
22) Picked up To Delivery on Date = Deliver on Date - Picked up on Date
- Number of days since the date of picked up the shipment until the date of its delivery
23) Departure To Arrival on Date = Arrival on Date - Departure on Date
- Number of days since the date of departure the shipment until the date of its arrival
24) Departure To Custom Clearance on Date = Custom Clearance on Date - Departure on Date
- Number of days since the date of departure the shipment until the date of its Custom Clearance
25) Departure To Delivery on Date = Delivery on Date - Departure on Date
- Number of days since the date of departure the shipment until the date of its delivery
26) Arrival To Custom Clearance on Date = Custom Clearance on Date - Arrival on Date
- Number of days since the date of arrival the shipment until the date of its Custom Clearance
27) Arrival To Delivery on Date = Deliver on Date - Arrival on Date
- Number of days since the date of arrival the shipment until the date of its delivery
29) Custom Clearance To Delivery on Date = Delivery on Date - Custom Clearance on Date
- Number of days since the date of custom clearance the shipment until the date of its delivery

Define key parameters

KPI entity is a shipment.
KPI function is difference in days between date of arrival of shipment and date of its creating in CT2.
KPI measure unit is a day.
Key Date rule. Key events based on following dates:

Shipment Created on Date
- Mapping: #CT_bo#Created_On_Date
Shipment Approved on Date
- Mapping: #CT_bo#Approved_On
Shipment Mode assigned on Date
- Mapping: #Mode assigned_On THIS FIELD IS NOT EXIST>>>need to be added.
Shipment Picked up on Date
- Mapping: #CT_bo#Actual_Pick_Up_Date col
Shipment Departure on Date
- Mapping: #CT_bo#Airport_Of_Departure_Actual_Date
Shipment Arrival on Date
- Mapping:
Shipment Custom Clearance on Date
- Mapping:
Shipment Delivery on Date
- Mapping: #CT_bo#Actual_Delivery_Date

For example: Created To Delivered KPI
- Rule: Report should handle CTs with Delivery Date within Time Frame (see below) and calculate KPI function for them.
Group By methods

Standard methods: all Time (days, weeks, months, quarters, years); carriers, consignees, shippers.
Specific methods: planners.

Filters

Standard filters: PO contains, SKU contains, Approved Date, Pick Up Date, Routed Date, Delivery Date, Carrier.
Specific filters: Planner.

Chart types

linear chart for every time grouping.
bar chart for grouping by carriers, planners etc.

Output fields

CT#.
Load #.
Created to Delivered (KPI column calculated as by formula Actual Delivery Date - Created On Date).
Created On Date.
Actual Delivery Date.
Shipper.
Consignee.
Carrier.
Pick Up Location.
Delivery Location.
Planner.

NOTE: need to define and add to list other KPI's which can be overlapped with current (depends from key entity).

Default settings (in My Profile section).
Time Frame: to be able select one from previous day/week/month/quarter/year.
Group By: to be able select one from list included standard and specific "Group By" methods.

Implementation parts

Use Client Visibility Rules when showing KPI info for external user(s)
........................Internal user(s)
Settings

Default: Values of KPI parameters should be set up in My Profile section
Date KPI panel setting should be added
Need ability to set up default values for parameters:
- "Time Frame"
- "Group By"

Level 1

Initial KPI displaying.
- A table with 4 columns:
  - Name of KPI
  - Time Frame range
  - KPI value (+ KPI measure, maybe in round brackets)
  - Change (KPI changes from past Time Frame)
  - Headers: Name, Time Frame, KPI, Change
- Created to Delivered KPI on Level 1 (as well as Change) is average value for all shipments delivered per selected Time Frame:
  - 1) calculate difference Delivered-Created for every shipment
  - 2) get all days as amount of calculated differences
  - 3) divide obtained sum by number of handled shipments

Level 2

Chart displaying
- First time opened chart should be look in correspondence with default settings:
  - Group By and Time Period sections should be set in values specified in My Profile
  - Chart type should be suitable for Group by value
  - Filter Panel should be minimized and all filters are empty
    - except Delivery Date filter displayed start ("from") and end ("to") dates of Time Frame range
- Selecting of new "Group By" or "Time Period" values refreshes the chart without additional confirm
- Changes on Filters Panel will update the chart after pressing of "Generate Result"
  - Delivery Date filter after manual update should used instead "Time Period" for chart displaying

Level 3

preadsheet displaying
- 1) Click on "Download to Excel" button and get file
- OR
- 2) Activate by clicking on or chart (when it is bar type), define output fields, click on the button

Logic

BR4 [Total (Counters)]

To be able to measure:

Shipment Count (CT records)
Total KG shipped
Total Loads (loads = TMS Dom only)
Total Masters (all NON-TMS modes)
Total Cartons
Tital Pallets
Container Count
Total CBM (maybe)

BR5 [Lane Optimization / Aggregation]

To be able to measure:

Pallets per/ KG oer/CBM per/Cartons Per
- Per shipment
- Per week
- Per month
- Per container

BR6 [Utilization / Optimization KPIs]

BR7 [International KPIs]

Business Process Flow 1...

Business Process Flow 2...

Business Process Flow 3...

Functional/Non-Functional Requirements

CyberTrax2 Internal Application

<Identify all functional requirements for CT2 Internal Application>

User Interface Requirements

Refer to #ADMIN
Also refer to below wireframe:

- External KPIs should be granted based on subscription structure. This should be managed at the admin level.
  - Example: Elizabeth Arden signed up for 60-day subscription to KPIs. At the end of the 60-day subscription, all EA users would be de-entitled to KPIs.
  - Email notification to users for subscription expiration date. Date calendar for subscription should be managed on Admin level for each client company
KPI Admin should be it's own menu item. All KPI user/client administration functions should be located within this menu item.

Reporting Requirements

No Reporting Requirements for Internal Application

User Access / Security Requirements

Refer to #ADMIN
KPIs will be entitled to each specific user (will need multi-edit functionality) via Admin level.
- Regarding Multi-Edit Functionality - if there are any conflicts, then display a "grey" checkbox for the feature in question.

Logging Requirements

Actions on System level and Admin level should be recorded in System Log.

Group / Master Requirements

Costs will be distributed to each shipment level based on Mode Of Transportation. Each mode will have a different distribution rule.
- Costs for TMS clients will be calculated at load level.
- All currency conversion rules will need to be applied at the shipment level and then aggregated.

Filtering Requirements

Will need filtering capabilities [E0] in User Level Admin
KPIs will also have unique filtering capabilities (refer to SOWs)

Archiving Requirements

All shipments (including Archived shipments) will need to be considered while calculating KPIs.

CyberTrax2 Client Application

<Identify all functional requirements for CT2 Client Application>

User Interface Requirements

KPI Dashboard

EXAMPLE DASHBOARD 1

EXAMPLE DASHBOARD 2

KPI Editor

Reporting Requirements

Download to Excel is required
- Should allow users to select which fields (multi select capabilities) to include in the Excel report.

User Access / Security Requirements

System Admin should be implemented. See #System_Level
Accessibility to KPI data must honor client visibility rules.
KPI accessibility based on paid-subscription structure.
User Level Admin - grey out KPIs that a user does not have access to
KPI Dashboard - if subscription ends, or if a KPI is de-entitled for a user, then any saved dashboard panels/charts for that KPI should read "Please subscribe to <xyz> KPI"

Logging Requirements

No Logging Requirements

Group / Master Requirements

Costs will be distributed to each shipment level based on Mode Of Transportation. Each mode will have a different distribution rule.
- Costs for TMS clients will be calculated at load level.
- All currency conversion rules will need to be applied at the shipment level and then aggregated.

Filtering Requirements

Must allow for multiple filtering options at both chart & panel level.
Filter costs for full costs and VAT/Duty-free costs

Archiving Requirements

No Archiving Requirements in Client Application

Persistence

System must remember last state (location, state [open/closed], settings) of Dashboard for individual user to reproduce it at the next login.

Non-Functional Requirements

<Identify all non-functional requirements for both CT2 Client Application and CT2 Internal Application>

Performance Requirements

Assume 30 simultaneous users
Speed for loading chart
- Maximum response time: 3-seconds
Speed for loading overlapping multiple KPIs
- Maximum response time: 3-seconds
Speed for download to excel
- Maximum response time: 3-seconds

Capacity Requirements

Currently, there are no additional capacity requirements to support KPIs

Support / Maintenance Requirements

User Guides

Marc will create video user guides for Internal users. We may contract external vendor to create video user guides for external clients.

Training

No special training requirements. Video user guides should be sufficient.

Log(s) Accessibility

No special logs for KPIs. Admin changes will be recorded in Systems Log which support team currently has access to.

Testing Requirements

Marc will lead the UAT.
Should prepare test cases with prepared data and expected values prior to actual delivery.
- Once system is delivered, then compare system generated values to expected values.
Utilize Download To Excel to cross-verify system calculations
All data validations (ie.. all shipments have origin/destination countries, all shipments have required dates, all countries are mapped to a region, etc..) will need to be in place and verified prior to testing & delivery.

Security Requirements

No special security requirements for KPI

Technical Design & Solution

Mock ups

<Include mock-ups of UI changes, report changes, etc..>

Adding dashboard tab

Naming and editing tab's name

Removing tab

Technology Stack & Architecture

<Include changes to existing Technology Stack & Architecture - new libraries, updated library versions, new software/hardware, new interfaces, etc..>

Technical Diagrams

(Flow Chart, Sequence, UML, Systems Architecture, Technical Architecture, Data Architecture, etc..)

<Include architecture diagrams and flow charts>

Web / Application (New/Modified classes, methods, etc..)

<List new or modified classes and methods>

Database (DDL changes - new/modified tables, indexes, stored procedures, etc..)

<Summarize database changes>

Configuration (Config File changes)

<Summarize config changes>

Logging (Log File changes)

<Summarize Log File changes and locations>

External Interfaces (EDI Message(s), external vendors)

SOW 1

Mantis: 3545

Business Requirements

Proof of concept for batching data to improve performance
Deliver first KPI panels, overlap multiple KPIs chart, interaction result based on filter(s), and download to excel ability
Build KPI Dashboard first phase to be considered to future phases for flexibility

LIst of KPIs for phase I
- Cost Based KPI
  - Cost per KG
- Date Based KPI
  - Created to Approved
  - Approved to Delivery

Apply client visibility rules

Overlapping KPIs

Create Batch Scheduling System to improve performance of KPIs

Create Background Process
Create Config File
Write logic to calculate KPI(s)
- Create and Define Tables
- Create and Define Classes
Write script to grab info to placeholder

Batching calculation - to make performance better for the first batch then trigger any incremental every time there is a change

Dashboard display

KPIs will be created/displayed on Dashboard Tab layer
- Phase I : start with one tab only
- Phase II : Create Editor to manage Dashboard Tab(s) -> TBD
See example dashboard 1 and 2 for group by TIME based and NON-Time based at #User_Interface_Requirements_2

DR KPI Level 1

Panels, Charts, Gauges and Filters display on the same level on the dashboard
- Panel columns consist of:
  - Heading of the top of panel contains category KPI report name such as Cost Based KPI, Date Based KPI
  - KPI consists of a list of Name of object KPI report sush as Cost per item, Cost per pound under Cost based KPI panel, Created to Approved, Approved to Delivery under Date based KPI panel
  - Time frame for ATD is the name of selected time frame for ATD displays in column heading (dynamic per specified time frame selected) such as previous week, previous month, previous quarter, previous year and display value.
    - Value: average value for specific time frame
  - Changes percentage value contains percentage change of value per specified time frame compared to the same previous period
    - Label: Change
    - Formula: ((data)/(previous data) - 1) * 100%
      - data: data from time period defined in profile
      - previous data: data from previous same period (default is defined in user profile)
  - Year to Date value contains average year to date value from year to date (previous week)
    - Label: Year to Date
  - Calculated value for specified time frame
    - User can select time frame from provided list of values
- Panel row consists of:
  - Object report name , value 1, value 2, value 3 per row
  - Total (x) is sum of Total cost Only (This is for cost based only)
    - This shows total X per selected time frame and percentage change of total X compared to the same previous period
    - Value: sum of all cost for specific time frame
    - Change formula: ((sum of values from period time frame)/(sum of values from previous period time frame) - 1) * 100%
  - See mock up below:

NOTE: Each panel can consist of many KPIs. It is upon KPI(s) that users wish to see from their own visibility info.

- Chart display allows overlap multiple KPIs charts into one chart display for data comparison with different criteria
  - If Time based group by is selected, then displays overlap multiple KPIs in a chart
  - If Non-time based group by is selected, then displays separated charts of each class of KPIs and allows overlapping multiple KPIs inside of the KPI class/catagory in a chart
  - Axis Y of chart (vertical) is always the KPI value based such as Cost per pound, Cost per Item, etc
    - This could be dual Axis chart
  - Axis X of chart (horizontal) can reflect time frame for ATD for group by data
  - Define Scale
  - Label for parameter from filters selected
  - Define type of chart: Bar, Line, Scatter plot, etc
    - Phase I: As we do not give the flexibility for what type of charts to user, default for type of charts should be set such as Cost per Item will use Bar chart as default setting. Created to Approved and Approved to Delivery could be bar chart next to each other as default for the group by of Non-time based. If it is time based group by, it could be "line chart".
  - Download to Excel button
    - Displays output list select option

TIME BASED Group By

NON-TIME BASED Group By

- Gauges consists of:
  - Range tolerance setting for each KPI (TBD in phase II)
  - Color setting option (TBD in phase II)
- Filters consists of two sections:
  - Top section: select parameters to display value
    - Group by:
      - Carriers - if this is selected, shows result for previous average time frame
      - Shippers - if this is selected, shows result for previous average time frame
      - Consignees - if this is selected, shows result for previous average time frame
      - Geography - if this is selected, shows result for pairing of from to regions for previous average time frame such as North America to Asia, Western Europe to Asia, ...etc
      - Time - if time is selected, time frame for ATD criteria below will be applied
    - Mode of Transportation:
      - Air
      - Ocean FCL
      - Ocean LCL
      - Truck Ocean
      - Truck Air
      - Truck Domestic
    - Show Result:
      - Currency // this is currency for cost based only (show when cost based KPI is selected) - this should be able to set from Editor as well(TBD)
    - Time Frame for ATD:
      - Weekly // if non-time filter selected, shows point of average data for previous week. If time filter is selected, shows point of value for weekly result for 12 weeks previously
        Data point of value starts every Monday (if current week is Week 15, then shows: Week 3, Week 4 Week 5, Week 6, Week 7, Week 8, Week 9, Week 10, Week 11, Week 12, Week 13, Week 14)
      - Monthly // if non-time filter selected, shows point of average data for previous month. If time filter is selected, shows point of value for monthly result for 12 months far back for current year and previous year comparison
        Blue line - if this month is April, shows Mar 2012, Feb 2012, Jan 2012, Dec 2012, Nov 2012, Oct 2012, Sep 2012, Aug 2012, July 2012, Jun 2012, May 2012, April 2012
        Red line - if this month is April, shows Mar 2011, Feb 2011, Jan 2011, Dec 2011, Nov 2011, Oct 2011, Sep 2011, Aug 2011, July 2011, Jun 2011, May 2011, April 2011
      - Quarterly // if non-time filter selected, shows point of average data for previous quarter. If time filter is selected, shows point of value for quarterly result for 8 quarters data points
        Data point of value starts from the previous quarter, if today is in April month of 2012, show 1st QT 2012, 4th QT 2011, 3rd QT 2011, 2nd QT 2011, 1st QT 2011, 4th QT 2010, 3rd QR 2010, 2nd QT 2010
      - Yearly // if non-time filter selected, shows point of average data for previous year. If time filter is selected, shows point of value for yearly average result back to the first year that have the records for comparison.
        Data point of value starts from the previous year to years previously such as year 2012, 2011, 2010, 2009 etc.
  - Bottom section: filters to narrow result
    - PO
    - Item Code
    - Origin Countries
    - Destination Countries
    - Carriers
    - Shippers
    - Consignees

DR KPI Level 2

Download to Excel (data dump: Common option for all KPIs)
- Output fields: Define Field Mappings (CT to XLS)
  - CT# (This should be always on the XLS report)
  - Load Number (EA-Truck Dom/ TMS tag)
  - Group Number
  - Shipper
  - Consignee
  - Commodity Item P.O
  - Commodity Item SKU
  - Commodity Item Description
  - Commodity Item Quantity
  - Commodity Gross KG (Truck)
  - Commodity Gross LB (Truck-Domestic)
  - Chargeable Weight (Air)
  - Cubic Meters (LCL)
  - TEU (FCL)
  - Origin Country
  - Destination Country
  - Cost per Item (KPI)
  - Created on Date
  - Approved on Date
  - Actual Delivery Date
  - Created To Approved (KPI)
  - Approved To Delivery (KPI)
- NOTE 1: Once list of object reports of KPIs is added, this should be added into output list as well.
- NOTE 2: For the field(s) that is not applicable to the record, show n/a result on the spreadsheet if user selects to see this output

Validation

Limitation for number of KPIs per chart

Cost Based KPI

Consider Cost for close shipment ONLY, apply the same logic as GM split
Take the re-open and close shipment into the consideration as well to re-calculate

TblGeneric Shipment: A lastCloseDate, OCStatus,

Currency: Apply new currency rule from GM Split for conversion. Default: USD

IF Actual Arrival Date is EMPTY, THEN uses currency from Created On Date
IF Actual Arrival Date is SET, THEN uses currency from Actual Arrival Date
Group shipment --> Consider currency from date logic above to the lowest number of CT in the group

Include/Exclude VAT and Duty report ability

Cost per KG

THIS IS STILL NEEDED TO FILL OUT >>> CLARIFY >>> UNDER CONSTRUCTION section!!!!!!!!!

Cost Calculation --> Need to be confirmed by Marc

The total cost for the shipment is the sum of all sales invoices issued against the individual CT record or the group shipment

Example:

Case 1
CT 123456 has three sales invoices issued against it.
Invoice 1 in the amount of $5.00
Invoice 2 in the amount of $10.00
Invoice 3 in the amount of $5.00
Total cost for the shipment would be $20.00

Case 2
If CT 123456 is a part of a master 123, Master 123 has CT 123456 and CT 123789 and both CTs have three same sales invoices issued against it.

This sum should be of sales invoices billed to a pre-determined bill to party linked to the client company that is viewing the KPI for External users

Take this total cost and divide it by the desired KG to detemine the cost per KG.

In case of group shipments, we need to make sure the KG is the total sum of all of the CT's in the group

Example:
This shipment is 10 KG
Invoice 1 Bill to: ABC amount $25.00
Invoice 2 Bill to: ABC amount $15.00
Invoice 3 Bill to: XYC amount $5.00
Invoice 4 Bill to: XYZ amount $50.00

When XYZ looks at the KPI for this shipment, average cost per KG: $5.5

(Sum of the invoices billed to XYZ for this shipment = $55.00 and this shipment weights 10 KG): 55/10 = $5.5 per KG

Mode of Transportation

AIR

Logic:
- Cost per KG = (Sell Rate/Chargeable Weight of CT record) ????? not sure for many sell rate with different Bill to Parties

Ocean FCL

Logic:
- Cost per KG = (Sell Rate/Gross KG of CT record(s))

Ocean LCL

Logic:
- Cost per KG = (Sell Rate/CBM of CT record(s))

Truck

Truck-Dom
- Logic:
  - TMS:
    - Cost per KG = (Sell Rate/Gross KG of record(s))
    - Consider cost to shipment level to find value within a load
  - Non-TMS:
    - Cost per KG = (Sell Rate/Gross KG of record(s))
    - Consider cost to shipment level to find value within a group if there is any

Truck-Ocean
- Logic:
  - Cost per KG = (Sell Rate/Gross KG of record(s))

Truck-Air
- Logic:
  - Cost per KG = (Sell Rate/Gross KG of record(s))

Exception: Special case for E0. Client Company that is using TMS such as Truck Domestic - EA DOM PORTAL

Calculate per shipment within the load
Calculate value into shipment level
- Case of Group shipment - This should be calculated value into shipment level within the group
- Case of Load shipment - This should be calculated value into shipment level within the load

Questions: What is the logic for the Cost???

Many invoices within a CT
Different Bill to Parties with in the CT
What is the sell rate?
What are VAT and DUTY logics?
Client Visibility
Case of bill shared across all CTs in a master/group?

Date Based KPI

Created to Approved

Number of days since the date of creation the shipment until the date of its approved
Logic per shipment: Created To Approved = Approved on Date - Created on Date
Logic KPI for Average number of created to approved = ((Sum of Created to Approved number of days)/(number of shipments))

Mode of Transportation

AIR Mapping:

Created on Date: #CT_bo#Created_On_Date
Approved on Date: CT_bo#Authorized_On

Ocean FCL Mapping:

Created on Date: #CT_bo#Created_On_Date
Approved on Date: CT_bo#Authorized_On

Ocean LCL Mapping:

Created on Date: #CT_bo#Created_On_Date
Approved on Date: CT_bo#Authorized_On

Truck

Truck-Dom TMS Mapping:
- Created on Date: #CT_bo#Created_On_Date
- Approved on Date: #CT_bo#Approved_On
- NOTE: Approved on date is a different date from authorized on date???? This needs to be clarified

Truck-Dom NON-TMS Mapping:
- Created on Date: #CT_bo#Created_On_Date
- Approved on Date: CT_bo#Authorized_On

Truck-Ocean Mapping:
- Created on Date: #CT_bo#Created_On_Date
- Approved on Date: CT_bo#Authorized_On

Truck-Air Mapping:
- Created on Date: #CT_bo#Created_On_Date
- Approved on Date: CT_bo#Authorized_On

Approved to Delivery

Number of days since the date of approved the shipment until the date of its delivery
Logic per shipment: Approved To Delivery on Date = Delivery on Date - Approved on Date
Logic KPI for Average number of approved to delivery = ((Sum of Approved to Delivery number of days) / (number of shipments))

Mode of Transportation

AIR Mapping:

Approved on Date: CT_bo#Authorized_On
Delivery on Date: CT_bo#Actual_Delivery_Date

Ocean FCL Mapping:

Approved on Date: CT_bo#Authorized_On
Delivery on Date: Container#Actual_Delivery_Date

Ocean LCL Mapping:

Approved on Date: CT_bo#Authorized_On
Delivery on Date: CT_bo#Actual_Delivery_Date

Truck

Truck-Dom TMS Mapping:
- Approved on Date: #CT_bo#Approved_On
- NOTE: Approved on date is a different date from authorized on date???? This needs to be clarified
- Delivery on Date: CT_bo#Actual_Delivery_Date

Truck-Dom NON-TMS Mapping:
- Approved on Date: CT_bo#Authorized_On
- Delivery on Date: CT_bo#Actual_Delivery_Date

Truck-Ocean Mapping:
- Approved on Date: CT_bo#Authorized_On
- Delivery on Date: Container#Actual_Delivery_Date

Truck-Air Mapping:
- Approved on Date: CT_bo#Authorized_On
- Delivery on Date: CT_bo#Actual_Delivery_Date

@@ Line 898: / Line 898: @@
 THIS IS STILL NEEDED TO FILL OUT >>> CLARIFY >>> UNDER CONSTRUCTION section!!!!!!!!!
-'''Cost Calculation'''
+'''Cost Calculation''' --> Need to be confirmed by Marc
 The total cost for the shipment is the sum of all sales invoices issued against the individual CT record or the group shipment
@@ Line 922: / Line 922: @@
+ Example:
+ This shipment is 10 KG
+ Invoice 1 Bill to: ABC amount $25.00
+ Invoice 2 Bill to: ABC amount $15.00
+ Invoice 3 Bill to: XYC amount $5.00
+ Invoice 4 Bill to: XYZ amount $50.00
+When XYZ looks at the KPI for this shipment, average cost per KG: $5.5
+(Sum of the invoices billed to XYZ for this shipment = $55.00 and this shipment weights 10 KG): 55/10 = $5.5 per KG
 '''Mode of Transportation'''

KPI Business Requirements & Software Requirements Specification

From UG

Revision as of 17:01, 1 May 2012

Contents

Mantis

Project Overview

Business Objective(s)

High Level Project Deliverables

Project Stakeholders & Roles

Project Scope

Project Dependencies

High-Level Timelines

Risks

Assumptions / Constraints

Business Intelligence Software Provider Requirements

Requirements

Vendors

Business Requirements

BR1 [Core KPI Foundation]

BR1.1 [Overlapping KPIs]

GLOSSARY

ADMIN

System Level

Admin Level

User Level

KPIs

PANEL

CHART

BR1.2 [Performance]

BR1.3 [Scalability]

BR2 [Cost-based KPIs]

Logic

BR3 [Date-based KPIs]

Define KPI

Define key parameters

Implementation parts

Logic

BR4 [Total (Counters)]

BR5 [Lane Optimization / Aggregation]

BR6 [Utilization / Optimization KPIs]

BR7 [International KPIs]

Business Process Flow 1...

Business Process Flow 2...

Business Process Flow 3...

Functional/Non-Functional Requirements

CyberTrax2 Internal Application

User Interface Requirements

Reporting Requirements

User Access / Security Requirements

Logging Requirements

Group / Master Requirements

Filtering Requirements

Archiving Requirements

CyberTrax2 Client Application

User Interface Requirements

EXAMPLE DASHBOARD 1

EXAMPLE DASHBOARD 2

Reporting Requirements

User Access / Security Requirements

Logging Requirements

Group / Master Requirements

Filtering Requirements

Archiving Requirements

Persistence

Non-Functional Requirements

Performance Requirements

Capacity Requirements

Support / Maintenance Requirements

User Guides

Training

Log(s) Accessibility

Testing Requirements

Security Requirements

Technical Design & Solution

Mock ups

Adding dashboard tab

Naming and editing tab's name

Removing tab

Technology Stack & Architecture

Technical Diagrams