DR KPI Framework (for non AR reports)

From UG

Current revision as of 00:33, 27 February 2012

[edit] Info

• 0003034 (* DR/KPI) ....... <proj>

[edit] Core Need

To produce common approach (if possible) to multiple DRs/KPIs in the system

• See specs for various KPIs in Category: DRs and KPIs such as Arden cost per pound, Cost per unit, etc
• AR DRs (Action Required DRs are outside of this for now). See Category: Action Required DRs

[edit] Requirements

See these wikis:

• Cost per pound KPI (TMS based Arden ) (solution) - first version is in production
• Cost KPIs (cost per unit) (concepts and requirements) - BA completed
• KPIs_for_OpsTruck#Average_times_KPI - BA completed

[edit] SOW 1

[edit] Summary

Solution designed to add more flexibility and new abilities of DR KPI:

• merge all KPI parameters (time periods/carriers) in one "Group By" parameter
  • be able select separate grouping parameter
• set the number of segments on Axis X
• download to spreadsheet all results of chart on Level 2 (not only for one clickable bar on Level 3)

[edit] Glossary

• DR KPI Level 1 is a table of averaged KPI value (one or more) per sepecified time frame.

Time frame for KPI calculating set on KPI settings tab in My Profile section.

• DR KPI Level 2 is a chart of one KPI that reflects averaged value of KPI's amount in relationship to certain parameter.

Level 2 consists of 3 sections: Parameters, Chart, Filters

• DR KPI Level 3 is a spreadsheet of averaged KPI value (one or more) per sepecified time frame.

[edit] Preliminary works

• fix known bugs to make proper calculations on Level 1, including exception error message for "previous year" period

[edit] Improve Design

[edit] Level 2

NEEDS:
* Change list of parameters displayed on Axis X - Time, Carriers, Consignees, Shippers
* Change "time period" dropdown - remove "Days" / use "Group By" label instead "Axis X"
* Linear chart for Time, bar chart - for others
* Carriers and Truckers should be the same named (now aren't) - ask Mark!!!
* add "Download to Excel" button

Common idea

• We suggest merge a time and other KPI parameters into one list.
• Chart data can be grouped by each parameter.
• Time Frame range can be set on Filters Panel in Delivery Date databoxes or by default on Time Period radio buttons section.
  • (by default it is one measure unit range and depends from certain parameter).

We need to make the following updates:

1) in Parameters section

• update list of Axis X dropdown items to - days, weeks, months, quarters, years, carriers, consignees, shippers
• rename Axis X dropdown to Group By
• add "Download to Excel" button for results on Level 2

2) in Chart section

DR KPI on Level 2 is a chart of one KPI (on Axis Y) that reflects averaged value of KPI's amount per sepecified time frame and grouped by certain parameter (on Axis X).

• use following type of charts:
  • linear chart for time parameters,
  • bar chart for carrier parameters.
• display specified number of chart segments for "Group By" parameter
  • When we select one of Time Period radio button then Chart segments reflect last time range per selected period.
  • When we set Time Frame for Chart from Filters Panel the system calculates number of segments automatically regardless of Time Period (but divides Axis X in depends from Group By).

Example 1 (linear chart, parameter Days):

Example 2 (linear chart, parameter Weeks):

Example 3 (bar chart):

3) in Filters section

• add Delivery Date "From" and "To" timeboxes

[edit] Look and feel

• All three parts of KPI frame work on level 2 (Parameter section, Chart section and Filters panel) should fit on one screen
• Labels features:

• when Group By = Quarters, label should be look like Q1-2011 ("Q"+Number of quarter - Four-digit year)
• when Group By = Carriers/Consignees/ Shippers, label should contain only name of carrier/consignee/shipper (without city name)

[edit] Level 3

NEEDS:
* add new KPIs and update list of Output Fields
* KPI overlapping - display several KPIs in adjacent columns

[edit] Look and feel

• Cost per pound KPI should be formatted as Currency with two decimals
• Time KPIs (Created To Approve, Created To Delivered) should be formatted as Integer Number

Example:

[edit] KPI settings

• default Time Frame (comply with Time Period from KPI Level 2)
• default Group By based on Time (days, weeks, months, quarters, years)
• TBD

[edit] SOW 2

Mantis: 3474: [DR/KPI] Create DR KPI Framework / External KPIs (SOW 2)

[edit] Core need

Implement 1 ‘date based’ KPI as a proof of concept

[edit] Concept

Common requirements for adding new KPI

To simplify further process of adding new KPI in CyberTrax we suggest use unified procedure of defining KPI.

• STEP 1. MO requests a new KPI and provides information for analysis.
• STEP 2. BA prepares information for development as list of key parameters:

• Key entity. Base of KPI or that for which the KPI is calculated.

• Example: shipment (for CT-based KPI), load (for Load-based KPI), user (for User-based KPI), trucker (for Trucker-based KPI).

• KPI function. Formula to calculate KPI. Result is always a number (integer or real).

• Should be shown on Axis Y in its own measure unit.
• Example: cost per pound/lane, created to approved/rejected/delivered.

• KPI measure unit. Name of units in which the KPI is to be measured.

• Example: USD (Cost and value KPIs), Day (Date KPIs).

• Key Date rule. Points or expression for key events of KPI (created, approved, delivered etc).

• Mostly depends from KPI family (cost, date) or KPI base (key entity).
• Example: Created on Date, Approved Date, Actual/Estimated Delivery Date.

• "Group By" methods. List of categories which can be used for grouping of KPI on Chart.

• Will be shown on Axis X.
• Each KPI has its own set of group by (default + specific).
• Should correspond with the default settings (ideally be the same).
• Example: days, weeks, months etc; carriers, users etc.

• Filters.

• Set of possible rules to select data slice by some value.

• Default set of filters.
• Specific filters for KPI family or one KPI.

• Chart types.

• Example: line, bar, pie. Note: for Group By = Carriers makes no sense to use linear chart.

• XLS output fields.

• Subset of values from KPI base object to output in spreadsheet (define default columns), their order of sequence, mapping and formatting.
• Example: days, weeks, months etc; carriers, users etc.

• Default settings.

• Time Frame. Range of dates per which is calculated KPI value for Level 1. Also it used for visualization of KPI at first time opening of Level 2.
• Group By. It defines method the grouping of subset of values of selected KPI per Time Frame on Chart (Level 2).
• NOTE: Defaults should contain only appropriate values for certain KPI.

• STEP 3. Developer implements solution that suggested the BA with using prepared key information.

[edit] Solution

We select "Created To Delivered" KPI for using as example.

STEP 1 (Define KPI)

Core of ‘date based’ "Created To Delivered" KPI is number of days since the date of creation the shipment until the date of its delivery.

STEP 2 (Define key parameters)

• KPI entity is a shipment.
• KPI function is difference in days between date of arrival of shipment and date of its creating in CT2.
• KPI measure unit is a day.
• Key Date rule. Key events based on following dates:

• Created On Date.
• Actual Delivery Date (a.k.a. GenTab.y. Actual Delivery) from GenTab of CT.
• Rule: report should handle CTs with Delivery Date within Time Frame (see below) and calculate KPI function for them.

• "Group By" methods.

• Standard methods: all Time (days, weeks, months, quarters, years); carriers, consignees, shippers.
• Specific methods: planners.

• Filters.

• Standard filters: PO contains, SKU contains, Approved Date, Pick Up Date, Routed Date, Delivery Date, Carrier.
• Specific filters: Planner.

• Chart types.

• linear chart for every time grouping.
• bar chart for grouping by carriers, planners etc.

• Output fields.

• CT#.
• Load #.
• Created to Delivered (KPI column calculated as by formula Actual Delivery Date - Created On Date).
• Created On Date.
• Actual Delivery Date.
• Shipper.
• Consignee.
• Carrier.
• Pick Up Location.
• Delivery Location.
• Planner.

NOTE: need to define and add to list other KPI's which can be overlapped with current (depends from key entity).

• Default settings (in My Profile section).

• Time Frame: to be able select one from previous day/week/month/quarter/year.
• Group By: to be able select one from list included standard and specific "Group By" methods.

STEP 3 (Implementation parts)

• We should use Client Visibility Rules when showing KPI info

• Settings

Default values of KPI parameters should be set up in My Profile section.

• Date KPI panel settings should be added.
• We need ability to set up default values for parameters:

• "Time Frame"
• "Group By"

• Level 1

Initial KPI displaying.

• A table with 4 columns:

• Name of KPI,
• Time Frame range,
• KPI value (+ KPI measure, maybe in round brackets),
• Change (KPI changes from past Time Frame).
• Headers: Name, Time Frame, KPI, Change.

• "Created to Delivered" KPI on Level 1 (as well as Change) is average value for all shipments delivered per selected Time Frame:

1) calculate difference Delivered-Created for every shipment

2) get all days as amount of calculated differences

3) divide obtained sum by number of handled shipments

• Level 2

Chart displaying.

• First time opened chart should be look in correspondence with default settings:

• "Group By" and "Time Period" sections should be set in values specified in My Profile
• Chart type should be suitable for "Group by" value
• Filter Panel should be minimized and all filters are empty

• except Delivery Date filter displayed start ("from") and end ("to") dates of Time Frame range

• Selecting of new "Group By" or "Time Period" values refreshes the chart without additional confirm
• Changes on Filters Panel will update the chart after pressing of "Generate Result"

• Delivery Date filter after manual update should used instead "Time Period" for chart displaying

• Level 3

Spreadsheet displaying.

• 1) Click on "Download to Excel" button and get file
• OR
• 2) Activate by clicking on or chart (when it is bar type), define output fields, click on the button

[edit] History

[edit] 0003131: [DR/KPI] DR KPI Framework (for non AR reports)