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- | [[Category:IT]] | + | [[Category:Alex]] |
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- | == About ==
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- | == March ==
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- | == itn1 ==
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- | === Strategic decision about IT support ===
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- | == itn2 ==
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- | === How to provide IT support. Biz process ver 1.0 ===
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- | == itn2a ==
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- | === IT Support instructions letters ===
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- | *** IT Support instructions letter to non NY jaguar offices ***
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- | Dear All,
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- | Depending on the type of a problem please email or call:
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- | * CT2 issues/Sugar CRM (non-urgent): email ihelp@jaguarfreight.com(Jaguar IT)
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- | * CT2 issues/Sugar CRM (urgent): ???
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- | * Email (non-urgent): itsupport@jaguarfreight.com (TSI vendor)
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- | * Email (urgent): Appriver???
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- | Regards, Jaguar IT NY
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- | *** IT Support instructions letter to jaguarny ***
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- | Dear All,
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- | Depending on the type of a problem please email or call:
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- | * Phone issues: call 631-254-1000 (4Comm vendor)
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- | * CT2 issues: email ihelp@jaguarfreight.com(Jaguar IT)
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- | * All other tasks: itsupport@jaguarfreight.com (TSI vendor)
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- | Regards, Jaguar IT NY
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- | *** IT Support instructions letter to devteam ***
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- | Dear All,
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- | For issues with Mantis, Wiki, SVN, Demo server please email or call:
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- | * Connectivity issues: Vlad
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- | * Users, configuration (all but SVN): Andrei/Roma
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- | Regards, Jaguar IT NY
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- | == itn3 ==
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- | === IT documentation ===
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Current revision as of 15:41, 22 March 2011