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| | == March == | | == March == |
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| - | == itn1 ==
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| - | === New Strategic decision about "Holistic approach to IT and Web systems" approved by Simon ===
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| - | IT Support coordination will be a responsibility of "Product and Support team".
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| - | It is a change because up until now they handled only CT2 support.
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| - | Disadvantages:
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| - | * additional responsibility that requires time
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| - | * lack of knowledge and experience
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| - | ** Tira is strongly qualified (BS in Comp Sci; Master in Info Management Systems; Network certification)
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| - | ** Tracie and Denise are beginners in IT
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| - | Advantages:
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| - | * increased value to Jaguar and Market = increased job security
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| - | * opportunity to gain new knowledge
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| - | * opportunity for Holistic approach (treating IT and CT2 as a whole, not fragmented); examples:
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| - | ** full vision and control over user/systems interactions and work flows
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| - | ** more services could be integrated into CT2/Cloud like web folders;
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| - | ** integration between CT2 and non CT2 system like Sugar and CT2
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| - | Transition agenda:
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| - | * phase 1 to be completed by the end of March
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| - | * Jaguar IT support knowledge exchange (KE)
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| - | **2a IT documentation: [[blog11]], [[notes11]], wiki IT category
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| - | **2b regular KEs
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| - | * Career plan for BAs:
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| - | ** agreement on responsibilities, goals and developmental stages
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| - | ** Formal IT training
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| | == itn3 == | | == itn3 == |
Revision as of 15:40, 22 March 2011
About
March
itn3
Who is Who and Vendors list
This info is maintained in Vendors IT
itn4
IT documentation
All wikis related to IT are in Category:IT.
IT Support MAIN WIKI has up to date instructions on how to navigate this directory.
