IT Support MAIN WIKI

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-	== IT Notes ==
-	=== march 2011 ===
-	==== itn 01 Strategic decision about IT support ====
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-	==== itn 02 How to contact IT Support ====
	== APPENDIX ==		== APPENDIX ==

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Revision as of 03:20, 2 March 2011

APPENDIX

Main wikis about IT Support:

• Jaguar Servers Systems Applications
• Jaguar IT core How To Guides
• Vendors IT

Training:

• IT and SD concepts and terminology

Other:

• notes and files attached to 0002703: ** Documentation (related to Paul's transition) **
  • http://ct.jaguarfreight.com/mantis/view.php?id=2703

Mantis:

• Use "*IT Inbox" project to post tasks (if you want to keep track of them)

How to submit ticket for Jaguar NY user:

• Depending on the type of a problem:
  • Phone: call 4Comm
  • CT2/Sugar CRM: ihelp@...
  • All other tasks: itsupport@...