Jaguar IT core HowTos and FAQs

From UG

Revision as of 22:13, 7 January 2011 (edit) Alex (Talk | contribs) ← Older edit		Revision as of 18:06, 22 February 2011 (edit) (undo) Alex (Talk | contribs) Newer edit →
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	[[Category:IT transition 2011]]		[[Category:IT transition 2011]]
-	== Posting articles to www ==	+	== Intro ==
		+
		+	All IT issues that are coordinated/handled by Jaguar NY office staff/vendors could be classified into:
		+
		+	* specific to NY office (example: NY office Squid server)
		+	* CT2 / softw dev related (example: CT2 prod or dev server)
		+	* non CT2 and non NY office specific (example: Sugar CRM, create Appriver account for HK user)
		+
		+	Remaining Jaguar IT issues are specific to other offices and are managed by those offices or by IT vendors they are hired.
		+
		+
		+	== Door Access ==
		+	* Assign to: Michael
		+	* Vendor: DVSS
		+	* Equipment: stand alone server
		+
		+	* Vendor: DVSS
		+	* Equipment: stand alone server
		+
		+	== Printers and Faxes ==
		+	* Assign to:
		+	** minor issues - Marc knows what the biz process for this
		+	** major issues - end users should call/email TSI
		+
		+	== Phones ==
		+	* Assign to: end users should call 4Comm
		+	** minor issues - Marc knows what the biz process for this
		+	** major issues - TSI
		+
		+	* programming
		+	* print labels
		+	* order new
		+	* connection problem
		+	* DST change
		+	* repair
		+
		+	All can addressed by 4Comm.
		+	Contact: Bill and Dean
		+	ph: TBD
		+
		+	== Misc ==
		+
		+	=== Posting articles to www.jaguarfreight.com ===
	* article comes as pdf		* article comes as pdf

---

Revision as of 18:06, 22 February 2011

Contents 1 Intro 2 Door Access 3 Printers and Faxes 4 Phones 5 Misc 5.1 Posting articles to www.jaguarfreight.com

Intro

All IT issues that are coordinated/handled by Jaguar NY office staff/vendors could be classified into:

• specific to NY office (example: NY office Squid server)
• CT2 / softw dev related (example: CT2 prod or dev server)
• non CT2 and non NY office specific (example: Sugar CRM, create Appriver account for HK user)

Remaining Jaguar IT issues are specific to other offices and are managed by those offices or by IT vendors they are hired.

Door Access

• Assign to: Michael
• Vendor: DVSS
• Equipment: stand alone server

• Vendor: DVSS
• Equipment: stand alone server

Printers and Faxes

• Assign to:
  • minor issues - Marc knows what the biz process for this
  • major issues - end users should call/email TSI

Phones

• Assign to: end users should call 4Comm
  • minor issues - Marc knows what the biz process for this
  • major issues - TSI

• programming
• print labels
• order new
• connection problem
• DST change
• repair

All can addressed by 4Comm. Contact: Bill and Dean ph: TBD

Misc

Posting articles to www.jaguarfreight.com

• article comes as pdf
• make filename short
• find icon on a website. If this month issue cover img is not available then use generic icon (news company logo) or latest month issue logo
• use filezilla to ftp new files
• backup files to be changed:
  • index.html
  • news.html