2010 Jan 31: Impact of IT transformation

From UG

Current revision as of 21:03, 31 January 2011

[edit] Intro

Departure of Paul who was in house network admin and desktop support engineer and arrival of Sys Admin Vlad and TSI IT support company will:

• allow to create #Unified approach to Jaguar internal IT and CT2 development
• add some #Minor new responsibilities to members of Prod and Dev teams

[edit] Minor new IT related responsibilities

• Server backup: tapes rotation, coordination with TSI - Denise
  • This will disappear after creating "Remote Backup solution" (m#2742).

• Webex support - Denise

• Appriver: create user, primary Jaguar point of contact with vendor - Tracie
  • This might be transferred to Internal Sales Manager we are hiring right now.

• Rackspace: primary Jaguar point of contact with vendor - Tira

• Printer meter readings - TBD

• IT Inbox queue monitoring - TBD

Vlad, Andrei, Roma

• Handling certain IT Support tasks such as: Sugar, Jaguar website updates, wiki, mantis, Constant Contact

[edit] Unified approach

United approach to Jaguar internal IT and CT2 development will result in many interesting projects. A lot of them has to do to with migrating IT apps and services to Cloud potentially integrating some of them under CT2.

For example see 0002719: ("Webfolders") Migrate shared and users files and folders into Cloud

[edit] Systems development tasks

We will have special type of IT systems related tasks: "IT Systems development tasks". They will follow our Software Dev Model with MO/BA/SA/QA/UAT assigned, etc. These tasks will involve Sys Admin.