2010 Jan 31: Impact of IT transformation

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(Unified approach)
(Minor new IT related responsibilities)
 
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* add some [[#Minor new responsibilities]] to members of Prod and Dev teams
* add some [[#Minor new responsibilities]] to members of Prod and Dev teams
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== Minor new responsibilities ==
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== Minor new IT related responsibilities ==
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'''Denise'''
 
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* server backup: tapes rotation, coordination with TSI
 
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This will disappear after creating "Remote Backup solution" (m#2742).
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* Server backup: tapes rotation, coordination with TSI - '''Denise'''
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** This will disappear after creating "Remote Backup solution" (m#2742).
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* Webex support
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* Webex support - '''Denise'''
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'''Tracie'''
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* Appriver: create user, primary Jaguar point of contact with vendor - '''Tracie'''
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* Appriver: create user, primary Jaguar point of contact with vendor
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** This might be transferred to Internal Sales Manager we are hiring right now.
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This might be transferred to Internal Sales Manager we are hiring right now.
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* Rackspace: primary Jaguar point of contact with vendor - '''Tira'''
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'''Tira'''
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* Printer meter readings - '''TBD'''
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* Rackspace: primary Jaguar point of contact with vendor
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'''TBD'''
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* IT Inbox queue monitoring - '''TBD'''
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* IT Inbox queue monitoring
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'''Vlad, Andrei, Roma'''
'''Vlad, Andrei, Roma'''

Current revision as of 21:03, 31 January 2011


Contents

[edit] Intro

Departure of Paul who was in house network admin and desktop support engineer and arrival of Sys Admin Vlad and TSI IT support company will:

[edit] Minor new IT related responsibilities

  • Server backup: tapes rotation, coordination with TSI - Denise
    • This will disappear after creating "Remote Backup solution" (m#2742).
  • Webex support - Denise
  • Appriver: create user, primary Jaguar point of contact with vendor - Tracie
    • This might be transferred to Internal Sales Manager we are hiring right now.
  • Rackspace: primary Jaguar point of contact with vendor - Tira
  • Printer meter readings - TBD
  • IT Inbox queue monitoring - TBD

Vlad, Andrei, Roma

  • Handling certain IT Support tasks such as: Sugar, Jaguar website updates, wiki, mantis, Constant Contact

[edit] Unified approach

United approach to Jaguar internal IT and CT2 development will result in many interesting projects. A lot of them has to do to with migrating IT apps and services to Cloud potentially integrating some of them under CT2.

For example see 0002719: ("Webfolders") Migrate shared and users files and folders into Cloud


[edit] Systems development tasks

We will have special type of IT systems related tasks: "IT Systems development tasks". They will follow our Software Dev Model with MO/BA/SA/QA/UAT assigned, etc. These tasks will involve Sys Admin.

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