2010 Jan 31: Impact of IT transformation
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* add some [[#Minor new responsibilities]] to members of Prod and Dev teams | * add some [[#Minor new responsibilities]] to members of Prod and Dev teams | ||
| - | == Minor new responsibilities == | + | == Minor new IT related responsibilities == |
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| - | This will disappear after creating "Remote Backup solution" (m#2742). | + | * Server backup: tapes rotation, coordination with TSI - '''Denise''' |
| + | ** This will disappear after creating "Remote Backup solution" (m#2742). | ||
| - | * Webex support | + | * Webex support - '''Denise''' |
| - | + | * Appriver: create user, primary Jaguar point of contact with vendor - '''Tracie''' | |
| - | * Appriver: create user, primary Jaguar point of contact with vendor | + | ** This might be transferred to Internal Sales Manager we are hiring right now. |
| - | + | * Rackspace: primary Jaguar point of contact with vendor - '''Tira''' | |
| - | ''' | + | * Printer meter readings - '''TBD''' |
| - | + | ||
| - | '''TBD''' | + | * IT Inbox queue monitoring - '''TBD''' |
| - | + | ||
'''Vlad, Andrei, Roma''' | '''Vlad, Andrei, Roma''' | ||
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For example see '''0002719''': ("Webfolders") Migrate shared and users files and folders into Cloud | For example see '''0002719''': ("Webfolders") Migrate shared and users files and folders into Cloud | ||
| - | + | ||
| + | == Systems development tasks == | ||
| + | |||
| + | We will have special type of IT systems related tasks: "IT Systems development tasks". They will follow our Software Dev Model with MO/BA/SA/QA/UAT assigned, etc. These tasks will involve Sys Admin. | ||
Current revision as of 21:03, 31 January 2011
Contents |
[edit] Intro
Departure of Paul who was in house network admin and desktop support engineer and arrival of Sys Admin Vlad and TSI IT support company will:
- allow to create #Unified approach to Jaguar internal IT and CT2 development
- add some #Minor new responsibilities to members of Prod and Dev teams
[edit] Minor new IT related responsibilities
- Server backup: tapes rotation, coordination with TSI - Denise
- This will disappear after creating "Remote Backup solution" (m#2742).
- Webex support - Denise
- Appriver: create user, primary Jaguar point of contact with vendor - Tracie
- This might be transferred to Internal Sales Manager we are hiring right now.
- Rackspace: primary Jaguar point of contact with vendor - Tira
- Printer meter readings - TBD
- IT Inbox queue monitoring - TBD
Vlad, Andrei, Roma
- Handling certain IT Support tasks such as: Sugar, Jaguar website updates, wiki, mantis, Constant Contact
[edit] Unified approach
United approach to Jaguar internal IT and CT2 development will result in many interesting projects. A lot of them has to do to with migrating IT apps and services to Cloud potentially integrating some of them under CT2.
For example see 0002719: ("Webfolders") Migrate shared and users files and folders into Cloud
[edit] Systems development tasks
We will have special type of IT systems related tasks: "IT Systems development tasks". They will follow our Software Dev Model with MO/BA/SA/QA/UAT assigned, etc. These tasks will involve Sys Admin.
