2010 Jan 31: Impact of IT transformation
From UG
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Departure of Paul who was in house network admin and desktop support engineer and arrival of Sys Admin Vlad and TSI IT support company will: | Departure of Paul who was in house network admin and desktop support engineer and arrival of Sys Admin Vlad and TSI IT support company will: | ||
| - | * allow to create [[# | + | * allow to create [[#Unified approach]] to Jaguar internal IT and CT2 development |
* add some [[#Minor new responsibilities]] to members of Prod and Dev teams | * add some [[#Minor new responsibilities]] to members of Prod and Dev teams | ||
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* Handling certain IT Support tasks such as: Sugar, Jaguar website updates, wiki, mantis, Constant Contact | * Handling certain IT Support tasks such as: Sugar, Jaguar website updates, wiki, mantis, Constant Contact | ||
| - | == | + | == Unified approach == |
United approach to Jaguar internal IT and CT2 development will result in many interesting projects. A lot of them has to do to with migrating IT apps and services to Cloud potentially integrating some of them under CT2. | United approach to Jaguar internal IT and CT2 development will result in many interesting projects. A lot of them has to do to with migrating IT apps and services to Cloud potentially integrating some of them under CT2. | ||
Revision as of 16:13, 31 January 2011
Intro
Departure of Paul who was in house network admin and desktop support engineer and arrival of Sys Admin Vlad and TSI IT support company will:
- allow to create #Unified approach to Jaguar internal IT and CT2 development
- add some #Minor new responsibilities to members of Prod and Dev teams
Minor new responsibilities
Denise
- server backup: tapes rotation, coordination with TSI
This will disappear after creating "Remote Backup solution" (m#2742).
- Webex support
Tracie
- Appriver: create user, primary Jaguar point of contact with vendor
This might be transferred to Internal Sales Manager we are hiring right now.
Tira
- Rackspace: primary Jaguar point of contact with vendor
TBD
- IT Inbox queue monitoring
Vlad, Andrei, Roma
- Handling certain IT Support tasks such as: Sugar, Jaguar website updates, wiki, mantis, Constant Contact
Unified approach
United approach to Jaguar internal IT and CT2 development will result in many interesting projects. A lot of them has to do to with migrating IT apps and services to Cloud potentially integrating some of them under CT2.
For example see 0002719: ("Webfolders") Migrate shared and users files and folders into Cloud
Each such task will be a task/project that will follow our Softw Dev Model with MO/BA/SA/QA assigned, etc. Many of them will involve Vlad.
