Jaguar Soft Dev Biz in Dec 2010

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	== About ==		== About ==
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		+	This wiki explains major roles and processes used in Jaguar Soft Dev Biz and Jaguar Internal IT.
	== Jaguar Internal IT ==		== Jaguar Internal IT ==

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Revision as of 20:50, 29 November 2010

Contents 1 About 2 Jaguar Internal IT 2.1 Simon 2.2 Alex 2.3 Paul 2.4 Tira 3 Jaguar Soft Dev Biz 3.1 Jaguar Soft Dev Biz Mission 3.2 Type of work and related activities 3.3 Major Steps and Roles 3.4 Additional Steps and Roles 3.5 Management: Major Steps and Roles 3.6 Roles and responsibilities per team member 3.6.1 Simon 3.6.2 Marc 3.6.3 Alex 3.6.4 Tira 3.6.5 Denise 3.6.6 Tracy 3.6.7 Paul 3.6.8 Kostya 3.6.9 Andrei and Roma 3.6.10 Sasha, Koltsov and Misha

About

This wiki explains major roles and processes used in Jaguar Soft Dev Biz and Jaguar Internal IT.

Jaguar Internal IT

Jaguar Internal IT Mission: is to support IT software and hardware needs for Jaguar NY office and other offices: PCs, network and applications (email, MS Office, anti-virus, backups, etc)

Simon

Company President

• all financial IT decisions
• strategic decisions
• staff management of Alex (helps to resolve conflicts, PTO authorization, etc)

Alex

IT Manager

• staff management of Paul (helps to resolve conflicts, PTO authorization, etc)
• covers daily core IT when Paul is absent

Paul

IT Engineer

Fully covers all daily IT work:

• Level 2 (backend) - non routine server / network related jobs (internal IT and CT2 related)
• Level 1 (helpdesk)- routine desktop support (non MS Office); MS Office; contracts; non IT

Tira

• covers daily IT when Paul is absent

Jaguar Soft Dev Biz

Jaguar Soft Dev Biz Mission

• To create, deploy and support innovative software in the area of Transportation and Supply Chain. Currently most modules and features are implemented to support Jaguar Transportation Business, Arden Transportation and Supply Chain. Number of smaller features (custom reports) are created for other companies.

• First version of Domestic Portal/TMS solution has been developed that could be sold to medium/large companies.

• Additional modules will be added in the future such as:
  • Inventory
  • TMS for Air/Ocean modules

• Cybertrax 3 is planned as a new next generation platform

• Professional services - custom software development for specific Clients

Type of work and related activities

There are 3 types: Support/Tweaks, New Features/Projects, proposals

Support/Tweaks:

• bugs:
  • investigation
  • reporting
  • fixing

• tweaks:
  • posting
  • defining requirements and design
  • implementing

• training
• questions from users
• system configuration (create users, etc)
• misc (example: create urgent report for Client)

New Features/Projects:

• new features (example: add new report)
• projects (example: integrate with Descartes TMS)

Proposals

• response to RFPs with estimates

Major Steps and Roles

Role	Step
Module Owner or Client	Submit request/idea
Business Analyst	Define and document Detailed Requirements(DR) and Design Ideas(DI)
Systems Analyst	Review and finalize DR/DI wiki; Provide SA Notes (SAN) wiki
Developer	Write code based on wiki spec

Additional Steps and Roles

Role	Step
Development Manager	Review spec / Assign developer
SA/QA	Testing
Business Analyst	UAT
Systems Analyst / SA	Wiki Update

Management: Major Steps and Roles

Role	Step
Business Analyst / PM	Manage timeline, communication for the project
Sprint Manager	Manage implementation, releases

Roles and responsibilities per team member

Simon

• Title: President
• financial and strategic decisions
• interfacing clients
• generating design ideas
• writing/editing proposals
• Module Owner for some modules

Marc

• Title: Vice President, Strategy
• strategic decisions
• interfacing clients
• generating design ideas
• writing/editing proposals
• Module Owner for some modules

Alex

• Title: IT Manager (misleading, should say Software Manager)
• Develop business processes (for software development)
• Monitor the team, help, train
• SA role
• Write proposals

Tira

• Title: SA/PM
• Sprint management
• SA role
• Write proposals
• Support of selected CT2 components

Denise

• Title: BA/PM
• BA role
• PM role
• Support coordinator
• Support of selected CT2 components

Tracy

• Title: BA/PM
• BA role
• PM role
• Support of selected CT2 components

Paul

• Title: Network and Server Admin
• Releases
• server support
• infrastructure solutions

Kostya

• Title: Development Manager
• Coordinate Dev Team
• DBA
• developer

Andrei and Roma

• Title: Systems Analyst/QA
• SA role
• QA role

Sasha, Koltsov and Misha

• Title: Developer
• code writing